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Sheraton Palo Alto Hotel

Hotels.comUS$239*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$239*
US$239*
US$239*
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Sheraton Palo Alto Hotel
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725 Reviews from our TripAdvisor Community

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Showing 677: English reviews
Bangalore
Reviewed 29 April 2014

My impression after staying here was that this must have been a motel sometime back which someone has tried to upgrade into a star hotel. The staff were friendly at the checkin counter but, despite being a platinum member, there were no upgrades provided. The rooms were hardly star-quality rooms with very less space to walk around. An AC occupied...

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Thank rajeshkk
London, United Kingdom
Reviewed 25 April 2014

The Sheraton Palo Alto is perfectly located, walking distance from Stanford University and from the train station. From the hotel you can also easily access restaurants and bars on University Avenue. That would make it the perfect location to stay while visiting Palo Alto, but.... the hotel rooms are very basic and have most probably not be renovated since hotel...

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1Thank Bruno L
Dallas
Reviewed 23 April 2014

That was precisely the feel that this particular Sheraton properly had as I walked in through the smallish lobby. Service at the front desk was downright hostile, bordering on picking a fight. The clerk acted like I was taking valuable time away from her that she could have been spending filing her nails. The lobby area opened directly into the...

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1Thank DGfromDallas
Danville, California
Reviewed 8 April 2014

This Sheraton is marginal. It only gets away with the marginal rooms, noisy air conditioners, and incompetent staff because it is 100% full Monday through Friday. I have stayed here at least 6 times. Today I went to the gym and the treadmills were taken so I went into the adjacent room to use the elliptical machine. The room is...

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1Thank SandraBaja
Bengaluru, India
Reviewed 1 April 2014

The hotel is conveniently located next to CalTrain Station and in front of Stanford University. The staff is friendly and helpful and the rooms are large and comfortable. If you are sick at eating in the hotel, a mile away there are lot of joints and you can get a lot of vegetarian options (Mexican, Indian, Italian etc). This hotel...

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Thank sathya27
Oakland, California
Reviewed 21 March 2014

The hotel is conveniently located next to CalTrain Station and Stanford University. It is not cheap, but there were lots of benefits to staying there. The staff was very friendly and helpful. The grounds were pretty. The rooms were large and clean. The biggest drawback is that between the two bars and the CalTrain it wasn't exactly quiet. It didn't...

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1Thank nskinner67
Madison, Wisconsin
Reviewed 20 March 2014

Avoid room 2027 by all means. It's located right above the elevator mechanical room so my room feels like in the middle of the manufacturing factory. Noise and shake every 30 seconds until 1 am and after 6 am. Paid $300 for this room for an important conference. Miraculously I scored 5 hour sleep but most people won't be able...

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1Thank Conftrave
Grand Forks, Canada
Reviewed 6 March 2014

You get a sense of how your stay will be from the minute you walk in the room. You are greeted by a sour stale smell, like an airplane cabin that just disembarked 200 people from a trans-atlantic flight. Try turning on the AC but warning - it will be noisy. After that, you can listen to listen to the...

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1Thank shobie5
New York City, New York
Reviewed 15 February 2014

I love that this hotel is literally right next to the Palo Alto CalTrain station and it took me 2 minutes (once I figured out where it was) to get there from the station. As a Platinum, I was given a decent size room on the Club Floor in the Stanford building. The bed was comfortable and I enjoyed being...

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Thank awc4
Los Angeles, California
Reviewed 11 February 2014

Hotels in Palo Alto are expensive. My one night stay at the Sheraton ran $480 including tax, plus a 9.95 Wifi charge. I found this hotel only mediocre. On the positive side: (a) front desk service was friendly and professional, as was room service and Club Room service; (b) the bed was quite comfortable; (c) the amenities were perfectly decent....

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1Thank ECrowther
Gurpreet K, Manager at Sheraton Palo Alto Hotel, responded to this review

Dear ECrowther, Thank you for sharing your feedback of your recent stay at our property. I have shared your comments with my engineering and housekeeping teams so they may address the issues and discuss with their department. As for the matter with the closet door, as we corresponded through email, our engineering team has addressed the issue. I would like...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Palo Alto Hotel is a luxury accommodation in Silicon Valley near Stanford University and San Francisco Bay Area attractions like Fisherman's Wharf, Union Square, Chinatown, and Napa Valley. ... more   less 

Additional Information about Sheraton Palo Alto Hotel

Address: 625 El Camino Real, Palo Alto, CA 94301-2301
Region: United States > California > Palo Alto
Price Range: $195 - $842 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Palo Alto Hotel 3.5*
Number of rooms: 346
Reservation Options:
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Also Known As:
Sheraton Palo Alto
Palo Alto Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Palo Alto Hotel staff and other travellers.
5 questions
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Boston, Massachusetts
over a year ago
Hyderabad, India
Hyderabad, India
over a year ago

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Questions? Get answers from Sheraton Palo Alto Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't pick the room facing the parking lot or rail track”
pioneer123, 17 May 2017 | Read review
“Facing the pool, not the main road”
anjaliosetsinha, 13 Apr 2017 | Read review
“Say no to a room facing the tracks.”
fjn61, 11 Apr 2017 | Read review
“Choose something on the other side of the rail road and construction”
  • View from room window - dirty on right hand side
  • Old and dingy
Jozi2Melb, 25 Mar 2017 | Read review
“Ask if there is building work going on before you book.”
Arandbee, 20 Mar 2017 | Read review
5 of 5
Hotels.com
US$239* /night
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Expedia.comUS$239
TripAdvisorUS$239
TravelocityUS$239
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Prices are for 1 room, 2 adults
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