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Comfort Inn Palo Alto

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Traveller (25)
Room & Suite (25)
Dining (11)
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Overview
  • Excellent14%
  • Very good29%
  • Average40%
  • Poor8%
  • Terrible9%
Travellers talk about
“el camino”(20 reviews)
“tater tots”(2 reviews)
“spent one night”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (181)
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All reviewsel caminotater totsspent one nightyogurtfree breakfaststayed nightsstanford medical centerthe palo alto areawallpaperclerkcleanlinessamenity
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11 - 15 of 162 reviews
Reviewed June 26, 2017

The goal was to find a place near Stanford Medical Center, and to try not to break the bank. There are a few motels in the area and this one seemed to have the best reviews. Not a warm and inviting place, but location is...More

Thank nmeas1
Reviewed June 6, 2017 via mobile

The price was a far for the area. The room itself was clean. The sidewalks and stairs were dirty. Looked like dripping garbage that was never cleaned up. The outside door to all the rooms were dirty. It served its purpose but next time I...More

1  Thank Deborah M
Response from DeniseWallace610, General Manager at Comfort Inn Palo AltoResponded June 11, 2017

Dear Deborah, Thank you for your feedback as it will be shared with my staff in order to make improvements to the property and services. I apologize that we did not exceed your expectations and hope that you will consider staying with us again once...More

Reviewed June 4, 2017

The location was good, but the accommodations were marginal. Our king room did not have a bathroom door, which was awkward. The room was very small. The room was noisy - we could hear road noise and even woke up to the sounds of police...More

Thank Stat_adventurer
Response from DeniseWallace610, General Manager at Comfort Inn Palo AltoResponded June 11, 2017

Dear Valued Guest, I apologize that your stay at Comfort Inn Palo Alto did not exceed your standards. Your feedback has been shared with the appropriate departments in order to make changes. We do hope that you will give the hotel another chance and appreciate...More

Reviewed March 21, 2017

The room was very clean and well stocked. The hotel is close to a main thoroughfare so sometimes you could hear traffic. Had a microwave and mini refrigerator. Our visit was for medical consultation at SMC and hotel was only 4 miles from there. Will...More

1  Thank gerrijellison
Response from DeniseWallace610, General Manager at Comfort Inn Palo AltoResponded May 25, 2017

Dear Guest, Thank you for your feedback regarding your recent stay at Comfort Inn Palo Alto. My staff and I look forward to the opportunity to have you as our guest again soon. Kind regards, Denise Wallace General Manager

Reviewed March 19, 2017

Price gouging - a pejorative term referring to when a seller spikes the prices of goods, services or commodities to a level much higher than is reasonable or fair and is exploitative to an unethical extent. I ended up staying here after my car was...More

Thank zach84sr
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$116 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$116 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (25)
Room & Suite (25)
Dining (11)
Business Centre & Event Rooms (2)
Questions & Answers
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Patty S
January 10, 2017|
AnswerShow all 2 answers
Response from Christine K | Reviewed this property |
When I stayed there, it was still prior to their planned renovations. Picture a single room with two queen beds and the decor of an average hotel in the 90's. The furniture is quite worn, and does not fit the room well. I... More
0
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jeannie h
February 17, 2016|
AnswerShow all 4 answers
Response from Christopher C | Reviewed this property |
I did not see an elevator, but there are several ground floor rooms away from El Camino, and parking is available in front of those rooms.
0
Votes
Michael K
July 20, 2015|
AnswerShow all 4 answers
Response from 588bettyp | Reviewed this property |
We didn't see a fitness center. You might check their Web sight.
0
Votes
Room Tips
"ask for a room at the back to avoid the noise from El Camino."
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"Ask the rooms on the back side."
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"location, location, location!"
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"Bottom floor room (number 15) was quiet and convenient to parking lot"
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