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Crowne Plaza Palo Alto

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Crowne Plaza Palo Alto
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575 Reviews from our TripAdvisor Community

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Showing 542: English reviews
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Lansdale, Pennsylvania
Reviewed 4 days ago NEWvia mobile

Have stayed here many times for business. If you need a reasonably priced room with reliable service and amenities this is a good choice. Food is very good and the gym has modern equipment. The pool area is nice if you get a chance even to sit outside while you work. If you happen to be here on a Monday...

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Helpful?
Thank Travelingcouple92
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Thank you for sharing your experience about your stay. We are thrilled you were able to enjoy the many amenities of the hotel and found the service good. We enjoy the food trucks as well. Thanks for staying with us.

Reviewed 2 weeks ago

Hands down the best hotel experience I've had! Rose, Dylan and Elezar made my night by going out of their way to help my friends and me! Turned around my trip for the better in more ways than one! If you need any help with this hotel ask for them. Also, the breakfasts are great here! ;)

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Helpful?
Thank Conner F
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Wow, thank you so much for sharing your experience with us about your stay. We are thrilled that the Team of Rose, Dylan and Eliezar made this the best experience for you and turned around your trip for the better. Thanks for the feedback with breakfast your comments will be shared with our Chef and breakfast team. Thank you again...

Reviewed 2 weeks ago via mobile

Stayed here almost a week, since my company HQ is in Palo Alto. Awesome service as usual. I always be a loyal IHG customer all over the world 😊 It has a cozy room, also with a warm smile from the staff. Plus, I ordered amazon without extra charge by the hotel. Really means a lot too.

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Helpful?
Thank PrinceDoddi
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Wonderful to hear that you enjoyed your stay and the amenities of the hotel. We are happy to hear that found the service awesome. We appreciate you taking the time to share your feedback about the experience. Thank you for staying with us.

Reviewed 3 weeks ago via mobile

It was great to have a shuttle service by the hotel. Steve took us to all the popular places of Silicon Valley. We got a chance to see the iconic HP Garage, Google office, and other valuable places out there. Had a great experience!

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Thank Disha S
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Wow, Thanks for sharing your experience. We love hearing that you were able to enjoy the shuttle service with Steve. He is great at showcasing the best of Palo Alto area. We appreciate the review and for staying with us. Thanks!

Marlow, United Kingdom
Reviewed 3 weeks ago via mobile

This is a pretty average hotel in the area of Palo Alto. The service was good and friendly. The hotel itself a little tired and has seen better days. The rooms were heavily used and need refreshing. I was on the second floor with tiled floors outside my room. This meant that if anyone walked by or wheeled luggage past...

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Helpful?
Thank tanagogo1
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Thank you sharing your experience with us. We apologize that your experience was just average. But we really appreciate your feedback to help us identify areas for improvement. Happy to hear that you found the service good and friendly. Thank you again for your feedback.

Palo Alto, California
Reviewed 4 weeks ago

That time when you finish a performance at Bing Hall, and need to find a quiet place that can accomendate 20 thirsty friends and family for an after performance drink and snack. Luisa, Cy, Marcos and Javier made us welcome quickly, which drinks appearing right away. Plenty of room near the fireplace next to the bar for all of us...

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Thank Kathy G
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Thank you much for sharing your experience and for recognizing the bar team of Luisa, Cy, Marcos and Javier for their excellent service. We are thrilled that we were able to provide a space to drink, eat and relax after your performance. Thank you for taking the time to share your feedback. It is greatly appreciated.

Reviewed 4 weeks ago via mobile

Luisa, Cy, Marcos, and Javier serviced the bar and what a great experience it was. The welcoming service they provided and great connections we made was very pleasing. Marcos had this nice blinking bow tie and served me a beer, jokingly saying we the same age, when we are obviously not. Just a little ice breaker to get to know...

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Thank Nathan Alan D
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Wow, thank you for taking the time to share your experience with us. We are happy to hear that you had fun at the bar with Luisa, Cy, Marco and Javier who provided great service and had exceptional service from Dylan and Dominic when you first arrived. Thank you again for sharing your feedback!

Raleigh, North Carolina
Reviewed 4 weeks ago

Good location for this conference trip to Stanford. The 5-mile radius shuttle was a godsend but Lyft and taxis were also easily available. Not much traffic in the hotel but this appears to be one of the main places for sports teams visiting Stanford, and, the hotel has a contract with Facebook. The staff at the front desk, the restaurant...

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Helpful?
Thank Kwesi M
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Sweet to hear that you enjoyed your experience with us and found the team to be accommodating and friendly. Thank you for sharing your appreciation of the many amenities of the hotel. We are happy that you were able to stay with us and hope you find your way back to hotel soon.

San Mateo, California
Reviewed 20 February 2017 via mobile

I've stayed at this hotel many times. I'm actually a local and when I want to get away I normally come here for a night or 2. The last 2 times I've stayed Rose/Rosie has been super amazing. She works the front desk and just knows what she's doing. Her customer service knows no limits. I was upgraded to a...

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Helpful?
Thank shay1005
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Wow, thank you for sharing your experience with us. We are thrilled that you enjoyed your time with us and had a relaxing time. It’s great to hear that Rose was amazing, and was able to provide you with excellent service and a great room. Thank you again for staying with us.

Tel Aviv, Israel
Reviewed 15 February 2017

The most memorable part of the stay was meeting Rose, the woman behind the counter that welcomed me after a long trip. She was just the perfect host for a weary traveler. Efficient, informative, and everything with a smile.

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Thank YYL2014
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Thank you for the wonderful feedback and for recognizing Rose for her memorable service. We are thrilled that you were able to start your stay with us with Rose who offered a warm welcome and a smile. Thank you for staying with us!

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover all that Silicon Valley has to offer at the beautiful and comfortable Crowne Plaza Cabaña Hotel & Resort. You will find legendary comfort and modern luxury at one of the most premiere locations in Palo Alto. Affordable elegance and hospitality are waiting for you. After spending a full day browsing Palo Alto s charming boutiques, art galleries, and Stanford University, only 2.5 miles away, retreat to one of our 194 guest rooms decorated with casual Californian elegance and superb views of the peninsula or of the Santa Cruz Mountains. Guests will experience the height of relaxation with our Crowne Plaza Sleep Advantage Program, which includes: Comfortable New Beds, Sleep Amenities, and Guaranteed Wake-Up Call. Revitalize in the morning with our in-room coffee maker and complimentary gourmet coffee. The Crowne Plaza Cabaña Hotel & Resort is also proud to be one of the premiere certified 'Green' Hotels in Santa Clara County. Steeped in history, tradition and elegance, the Crowne Plaza Cabaña Hotel & Resort combines luxurious amenities of a vacation destination with all the high tech necessities of today's savvy business traveler. Surrounded by World Headquarters of HP, Google, SAP, Intuit, Sun Microsystems, & Yahoo, just to name a few. Come and enjoy what is the talk of the Silicon Valley, the 'new' Crowne Plaza Cabaña Hotel & Resort Palo Alto. ... more   less 

Additional Information about Crowne Plaza Palo Alto

Address: 4290 El Camino Real, Palo Alto, CA 94306
Region: United States > California > Palo Alto
Price Range: $171 - $699 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Palo Alto 3.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Crowne Plaza Palo Alto Hotel Palo Alto
Palo Alto Crowne Plaza
Hotel Style:
#6 Family Hotel in Palo Alto
#7 Business Hotel in Palo Alto
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Palo Alto staff and other travellers.
2 questions
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Questions? Get answers from Crowne Plaza Palo Alto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask Claudio. That's what we did.”
 of 5 bubbles 165edgarc, 23 Jan 2017 | Read review
“not sure but our room vas very clean”
 of 5 bubbles 667alland, 6 Jan 2017 | Read review
“Tower rooms”
 of 5 bubbles Gusha79, 4 Jan 2017 | Read review
“I've had both pool view and non-pool view rooms, and both were great.”
 of 5 bubbles lesliegodbe, 4 Jan 2017 | Read review
“The pool view are amazing!”
 of 5 bubbles 814jefersonp, 27 Dec 2016 | Read review
5 of 5