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2017-10-29 2017-10-30
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    The Westin Pasadena

    191 N Los Robles Ave, Pasadena, CA 91101-1707
    Lowest prices for your stay
    2017-10-29 2017-10-30
     3 people are viewing this hotel
    Traveller (396)
    Room & Suite (245)
    Pool & Beach (48)
    • Excellent43%
    • Very good35%
    • Average13%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “heavenly bed” (37 reviews)
    “city hall” (56 reviews)
    “self park” (56 reviews)
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Oct 29Oct 30
    1 room, 2 adults, 0 children
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    Reviews (1,401)
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    531 - 535 of 1,351 reviews

    Reviewed 21 September 2014

    We've stayed at the Westin Pasadena a number of times for business or pleasure in the area, and have always found the rooms to be comfortable, the lobby inviting and the location excellent for doing things in Old Town Pasadena and/or visiting the schools in...More

    1  Thank casaros
    Response from Emma S, Guest Relations Manager at The Westin PasadenaResponded 25 September 2014

    Thank you for all your positive feedback and for your continued loyalty. I apologize that the service at breakfast during your most recent visit did not live up to the service you are used to expecting from us. I will certainly follow up with the...More

    Reviewed 20 September 2014

    Had to stay at this hotel for my sisters wedding. Had it been a decision of mine I would have changed hotels. First off the service was terriable. Staff was not friendly! Never once tried to be helpful or accommodating in any way. Prices are...More

    2  Thank lovinfreewifi
    Response from Timothy L, General Manager at The Westin PasadenaResponded 22 September 2014

    I regret that you found your experience with us unacceptable. While this is not a common sentiment about our hotel, I would have hoped that we would have done a better job making you feel welcomed. I am sorry that you found our pricing to...More

    Reviewed 17 September 2014

    Our extended family stayed at the Pasadena Westin last weekend for an off-site wedding. Even though the hotel was deluged with teeny boppers for a series of One Direction concerts, the staff was unfailingly helpful and polite and service across the board was excellent. Aracelya,...More

    1  Thank michaelpdx495
    Reviewed 16 September 2014

    We only stayed one night, but the rooms were large and well appointed. It is in the heart of Downtown Pasadena. The coffee maker had Starbucks which was a welcome surprise. The hotel staff was very helpful with plans and advice, they deserve the highest...More

    1  Thank SonnyaD
    Reviewed 14 September 2014

    This hotel was our Hotwire find. The exterior of this hotel is very nice and plush. However we found the rooms to be a little dated, and needing renovation. The overall feel of the place is very nice. The staff is very helpful. and welcoming....More

    1  Thank TheGlobalIndian
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    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Shuttle Bus Service
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Outdoor pool
    • Price range
    • US$157 - US$585 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Pasadena
    • #2 Business Hotel in Pasadena
    • #3 Family Hotel in Pasadena
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 345
    • Reservation Options
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    • Location
    • United States >
    • California >
    • Pasadena
    • Also Known As
    • The Westin Pasadena Hotel Pasadena ,
    • Westin Pasadena ,
    • Pasadena Westin
    Add Photo Photos
    Traveller (396)
    Room & Suite (245)
    Pool & Beach (48)
    Dining (37)
    Hotel & Grounds (298)
    Bathroom (32)
    Business Centre & Event Rooms (6)
    Family and Play Areas (2)
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    3.33 km away
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    Nearby Attractions
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    .66 km away
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    .28 km away
    Ask a question
    Questions & Answers
    27 March 2017|
    AnswerShow all 9 answers
    Response from Andrew F | Property representative |
    Hi everyone for the convenience of our guests, the pool is only open to guests that are currently staying. We want to make sure our guests can have a relaxing and enjoyable experience at the pool and patio area. We want to... More
    4 January 2017|
    Response from Lawrence L | Reviewed this property |
    Yes I've used SPG Points here successfully. I usually get upgraded to a suite 1/3 times as a SPG-Platinum, but also used Upgrade Awards to do it. I haven't been upgraded to a suite without it. They have suites... More
    Room Tips
    "Try for a corner room on as high a floor as possible"
    Read review
    "All the rooms that I visited were very similar and good. Our room was quiet and comfortable."
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    "Some rooms have showers with no bathtub and some only have tub shower combo. Depending on what is important..."
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    "Don't stay on the 11th floor unless you want to choke on the smell"
    Read review
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