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The Westin Pasadena

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Traveller (423)
Room & Suite (306)
Pool & Beach (52)
Overview
  • Excellent43%
  • Very good35%
  • Average13%
  • Poor6%
  • Terrible3%
Travellers talk about
“heavenly bed”(38 reviews)
“city hall”(55 reviews)
“self parking”(70 reviews)
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,450)
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All reviewsheavenly bedcity hallself parkingrooftop poolroom servicecomplimentary shuttlewithin a mile radiusfire pitcorner roomold townshuttle servicefront desk staffbeautiful hotelstarbucks coffeeper daybusiness tripshops and restaurants
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561 - 565 of 1,400 reviews
Reviewed 20 November 2014

We booked and paid in full on 5/31/14 for Breeders Cup Weekend 10/30/14-11/3/14 through booking.com. 2 days before we left to drive to Pasadena, we were contacted by booking.com advising us that the Westin Pasadena was over booked. They (Westin) were offering us accommodations in...More

1  Thank lindder
Response from Benito B, Manager at The Westin PasadenaResponded 25 November 2014

Thank you for your feedback regarding your stay. I hope that you understand that we did our very best to make to best out of a difficult situation. The decisions that we made, good or bad, were not made with any maleficence, nor was Booking.com...More

Reviewed 19 November 2014

Our weekend at the Westin was one to be appreciated. The location is great. Very scenic and convenient to restaurants and shopping , which makes walking even better. Celebrating our 20th anniversary, I was unsure of hotels in other locations. I am pleased that I...More

Thank cmartinez72
Reviewed 17 November 2014

Contrary to what this site (and others) say(s) about the WiFi being free, it is not. It is 11.95 per day. Also, parking is not free to hotel guests but is limited to $11 per day. Both of these basic items should be included in...More

Thank wRx7M
Reviewed 13 November 2014

We were part of a group of 40 people booked and paid for over 6 months ahead. We were due to stay for 5 consecutive nights before and during the Breeders Cup held at Santa Anita racecourse.Our group had travelled from Britain and we were...More

2  Thank the_flying_goose
Response from TimLusher, General Manager at The Westin PasadenaResponded 17 November 2014

Thank you for your feedback. It was indeed an unfortunate experience. I am sorry that you were adversely affected by the circumstances. We did, in fact, offer your group several alternatives. This one seemed to work best for everyone. You were given compensation, considerable in...More

Reviewed 11 November 2014

Pasadena is known for hosting some of the greatest weddings! So, if you are fortunate enough to attend such an event I recommend the Westin Pasadena. The hotel is medium size, with great vale parking or self parking for $11.00 a night. There are restaurants...More

Thank katyonix
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Best Value Properties in Pasadena, CA
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Shuttle Bus Service
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$181 - US$396 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Luxury Hotel in Pasadena
#3 Family Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$181 - US$396 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Luxury Hotel in Pasadena
#3 Family Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (423)
Room & Suite (306)
Pool & Beach (52)
Dining (37)
Amenities (17)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
Farida L
4 April 2018|
AnswerShow all 5 answers
Response from Beatriz_Fim | Reviewed this property |
I didn't see any near by.
0
Votes
Withkid
12 March 2018|
AnswerShow all 5 answers
Response from PAC626 | Reviewed this property |
Rule of Thumb' to follow - Always best to check directly with each property on any policy to be safe, particularly for your specific arrival and departure dates. The property or chain may/or may not, have one now, however... More
0
Votes
27 March 2017|
AnswerShow all 9 answers
Response from Joshua S | Property representative |
Hi everyone for the convenience of our guests, the pool is only open to guests that are currently staying. We want to make sure our guests can have a relaxing and enjoyable experience at the pool and patio area. We want to... More
0
Votes
Room Tips
"All rooms have just been renovated and are non-smoking"
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"The higher the room, the better. Street noise is prominent at least up to the 4th floor."
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"we were on the 11th floor"
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"Rooms facing city hall are quieter than those facing Los Robles"
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