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Sheraton Pasadena

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Sheraton Pasadena
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785 Reviews from our TripAdvisor Community

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Showing 759: English reviews
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Shanghai, China
Reviewed 3 days ago NEW

As a long time lifetime Platinum Starwood ambassador. There are so many issues with the dump it will take to long to explain. This property in any normal market could not exist and because it is connected to the convention center and the DDR is high the decision of the franchise and management company and Sheraton to not do anything...

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Helpful?
Thank deanclark2017
Fort Worth, Texas, United States
Reviewed 6 days ago NEWvia mobile

3 Cheers for a fun and amazing staff who took care of us for 4 nights. Great suite and super attendants especially in the midst of renovations and huge crowds. Special thanks to Henry-Super cool valet dude...personable and fun, Jose-wearer of many hats most importantly impromptu barista, Liliana and Carly did a wonderful job of making an awkward situation bearable...

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Thank Deana A
Los Angeles
Reviewed 1 week ago via mobile

Stayed for business. The service is good and people are friendly however this hotel is very old. Rooms really need urgent upgrading. Noisy airco units; stained carpet, old fashioned, etc. they do honor your platinum status if you have one. Breakfast in the lounge is really mediocre at most. Be prepared to pay for your parking. Restaurant on ground level...

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1Thank LAtraveller2012
Reviewed 2 weeks ago via mobile

Beautiful Hotel. CLEAN AS A WHISTLE. The manager and staff were all accommodating. A must stay in hotel. Walking distance to everything. Service Animal friendly,convenient parking, nice neighborhood. A must stay

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Helpful?
Thank Mia C
SheratonPasadena, Operations Coordinator at Sheraton Pasadena, responded to this review

Hello Mia, We are pleased to know that our service exceeded your expectations and created an everlasting positive experience. It is our goal to have every guest that visits our hotel leave with with a similar experience. Thank you for your kind words and for recommending our hotel. I hope your travels bring you back to beautiful Pasadena soon. Warm...

Reviewed 2 weeks ago via mobile

This is a trusted hotel. The staff are just friendly and sweet. Pay the extra $35 per day for unltd. starbucks, snacks, water and a GREAT breakfast; the beds are super comfy with nice pillows. I love the clean rooms. This hotel is a great, great value.

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Helpful?
Thank PenmanUk
SheratonPasadena, Operations Coordinator at Sheraton Pasadena, responded to this review

Dear PenmanUK, Thank you so much for leaving us your positive comments and 5 Star Rating! I am pleased to hear that our staff was able to provide you with a memorable stay and that you were able to enjoy our amenities. We look forward to having you back with us soon! Safe Travels, Brenda Garcia

Farmington, United States
Reviewed 3 weeks ago

I like this hotel....It is being refurbished (and yes it needs it) and based on the photos I saw, their plans look great. The front desk staff were delightful, there is a gift shop (becoming a dying breed) and it is within walking distance of shopping and restaurants. Their rates are reasonable, good parking (of course they charge you) and...

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Helpful?
Thank John S
SheratonPasadena, Operations Coordinator at Sheraton Pasadena, responded to this review

Hello John, Thank you so much for reviewing your stay with us. I am very pleased to hear that our staff made your stay pleasant. We look forward to having you back with us, if not soon, once the renovation is complete. Warm Regards, Brenda Garcia

johnhglasgow
Reviewed 4 weeks ago via mobile

This hotel is ok and staff really nice and helpful. Some rooms are a little dated but still fine and many are currently being refurbished. Hotel situation good as near convention centre and bars/restaurants nearby, with even more choice of venues a short walk away. Metro station 5 mins away which will take you all over LA & Hollywood at...

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Helpful?
Thank johnhglasgow
SheratonPasadena, Operations Coordinator at Sheraton Pasadena, responded to this review

Hello johnhglasgow, Thank you for leaving us your feedback. I am glad to hear that you were able to enjoy the service of our staff and location of our hotel. I hope that you will return once the modernization is complete. There are a lot of great changes coming our way! Warmest Regards, Brenda Garcia

Seattle, Washington
Reviewed 4 weeks ago

Good sized rooms, decent price. Clean, comfortable, and quiet - but decor is looking a bit dated. View from room was back a alley basically (despite being "upgraded"). Super slow elevator. Staff was friendly. Location is great if you have anything going on in downtown area of Pasadena. Would probably stay here again just for that (in combination with price).

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Helpful?
Thank Dane T
SheratonPasadena, Operations Coordinator at Sheraton Pasadena, responded to this review

Hello Dane, Thank you so much for staying with us and leaving us your feedback. I am happy to share that our hotel has just started a sizable renovation that includes guest rooms and public space. We look forward to having you back with us! I am sure you will love the changes. Please feel free to use me as...

Dublin, Ireland
Reviewed 17 February 2017 via mobile

Great location in the beautiful Pasadena . Rooms clean and spacious . Hotel is dated but renovations are started . Welcoming staff . Nice pool area . Perfect for our 3 night trip as our base to see LA! Room service was great value for money and tasted really good .

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Helpful?
Thank lisa w
SheratonPasadena, Operations Coordinator at Sheraton Pasadena, responded to this review

Dear Ms. Lisa, I am delighted to hear that you were able to enjoy the location of our property, our staff, and amenities. I hope your travels will bring you back to Pasadena soon! Safe travels, Brenda Garcia

San Francisco, California
Reviewed 15 February 2017 via mobile

The hotel staff are very pleasant and the rooms are very spacious. Hotel was super convenient for walking to old town Pasadena and their parking rates were reasonable. Considering most parking around the area isn't complimentary, this is a big plus. The gym was decent. There seemed to be only one elevator working during my stay. While a little dated,...

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Helpful?
Thank Raveneyez
SheratonPasadena, Operations Coordinator at Sheraton Pasadena, responded to this review

Hello Raveneyez, Thank you for leaving us your feedback and recommending our hotel. The hotel is a bit dated but we are so excited to be renovating our guest rooms and public space. We look forward to having you back with us! Please let us know if there is any accommodation questions or requests we can assist you with. Regards,...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Visit the beautiful Sheraton Pasadena Hotel, ideally located within walking distance of the abundant shopping, dining, and entertainment options that Old Town Pasadena is renowned for. ... more   less 

Additional Information about Sheraton Pasadena

Address: 303 East Cordova Street, Pasadena, CA 91101
Region: United States > California > Pasadena
Price Range: $241 - $569 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Pasadena 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Sheraton Pasadena Hotel Pasadena
Pasadena Sheraton
Hotel Style:
#7 Business Hotel in Pasadena
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Pasadena staff and other travellers.
6 questions
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Chula Vista, California
1 month ago
Oakland, California

See all questions (6)

Questions? Get answers from Sheraton Pasadena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to the Westin on Las Robles”
 of 5 bubbles deanclark2017, 22 Mar 2017 | Read review
“Ask for a refurbished room”
 of 5 bubbles johnsQ2840UZ, 1 Mar 2017 | Read review
“Mountain views towards town”
 of 5 bubbles _barryjwong, 13 Feb 2017 | Read review
“Try for Higher Floors.”
 of 5 bubbles LHOVancouver, 12 Feb 2017 | Read review
“ground level rooms can be seen by pool-goers”
 of 5 bubbles mt_j_neighbor, 20 Jan 2017 | Read review
5 of 5