We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews convention center club level old town within walking distance first floor free shuttle an older hotel shops and restaurants hotel staff mini fridge self parking rose bowl rose parade los angeles colorado blvd henry brady
I want to say that I didn't stay here and don't plan to going forward but please skip my review if this isn't important to you. When I booked this hotel for a stay in Jan 2018, it says on the website that the cancellation...More
Check-In staff were very professional polite. I was initially frustrated before arrival, as the reservation department, over the phone, indicated that there is no booking under my name. That said, the staff attitude and promote approach of handling the matter. All resolved and Shannon, Kurt,...More
LOVED our stay at the Pasadena Sheraton. In Pasadena for the Thanksgiving holiday and my family and I had a great time. The beds are sooo comfortable and the shower heads lovely. The rooms had beautiful touches...decor was A+. No complaints other than that they...More
Great stay at the Sheraton Pasadena during a concert at the Rose Bowl. Walkable distance to many of DT Pasadena Restaurants and we were able to spend some time at the pool in the afternoon. Would recommend to friends and family alike.
I used 25k points for my stay on 11/23/18 in room 418. I checked in around 11 pm. I was so tired and wanted to take a shower BUT the hot water wasn’t working. I called the front desk and they offered to have maintenance...More
Date of stay: November 2018
Response from SheratonPasadena, Front Office Supervisor at Sheraton Pasadena HotelResponded 2 weeks ago
Greetings Guest EmmJoans,
Thank you for choosing to stay at the Sheraton Pasadena Hotel and providing your honest feedback on Trip Adviser.
We work hard to provide a comfortable and enjoyable stay for our guests. Reading your comments, it is clear to me that with...More