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Sheraton Pasadena

843 reviews
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Traveller (114)
Room & Suite (58)
Dining (11)
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Overview
  • Excellent27%
  • Very good40%
  • Average20%
  • Poor7%
  • Terrible6%
Travellers talk about
“the club lounge”(37 reviews)
“old town”(52 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Offers from Sheraton Pasadena
Special Offer: Breakfast for 2 Included
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (843)Write a Review
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All reviewsconvention centerthe club loungeold townpaseo coloradofirst floorwithin walking distancefront desk stafffree shuttlean older hotelrestaurants and shopsstarbucks coffeegold linemini fridgerose bowlrose paradeself parkinghenry
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11 - 15 of 813 reviews
Reviewed 2 January 2018 via mobile

Nice hotel and just a block and a half from Colorado Avenue. Friendly staff. Rooms are fine. Would stay here again for the Rose Bowl. Undergoing renovations, but didn’t bother us at all. Comfy beds. Bathroom is small!!

Thank 518ATLCouple
Reviewed 31 December 2017

I've stayed at this hotel many times while traveling for work, including during major remodeling and construction. I'm sure it's been hard for them to remain open while making multiple temporary changes in the location of the front desk, restaurant, bar, elevator access, etc. I'm...More

Thank SuperSnorkeler
Reviewed 30 December 2017

I am not giving this hotel a low rating because of the construction. I knew very well the hotel was undergoing construction and wasn't too concerned since its at the tail end of it. The reception staff is a whole different story. We actually checked...More

1  Thank Lizzy R
Response from SheratonPasadena, Front Office Manager at Sheraton PasadenaResponded 2 January 2018

Greetings Ms. Lizzy R, Thank you for taking the time to share your recent experience at the Sheraton Pasadena Hotel with us. Receiving a warm welcome during check-in often times sets the tone for a great stay. Unfortunately, it was brought to my attention that...More

Reviewed 29 December 2017

We have stayed here many times, so this is not my first review, but things look like they are generally improving at the Sheraton Pasadena. The hotel still has some nagging issues with the elevators that seem to take forever even though the hotel is...More

1  Thank Jim K
Response from SheratonPasadena, Front Office Manager at Sheraton PasadenaResponded 31 December 2017

Greetings Guest Jim K, Thank you for choosing to stay at the Sheraton Pasadena Hotel and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting...More

Reviewed 4 December 2017

After getting off to a rough start, the staff at this hotel did an incredible job to make it up to us. Maria in particular was amazing. We got a parking ticket and not only did she try to get the city to wave it,...More

Thank pda5
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$169 - US$418 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$169 - US$418 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms
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Traveller (114)
Room & Suite (58)
Dining (11)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Questions & Answers
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franktucci2018
28 January 2018|
AnswerShow all 4 answers
Response from sergirisco | Reviewed this property |
Not in the romos I have been. There is only a King size bed, but no sofa bed.
0
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PriscyF
11 September 2017|
AnswerShow all 5 answers
Response from Gemma'smum | Reviewed this property |
9 min drive - 23 minute walk - under 3 miles so you can use the hotel shuttle - $6 Uber
0
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Room Tips
"Ask for a room away from the skating rink."
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"mountain view is best"
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"Try to get one of the larger rooms with a stall shower"
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"Get a room facing north toward the mountains if you like to keep the curtains open."
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