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Hilton Pasadena

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Traveller (130)
Room & Suite (68)
Pool & Beach (17)
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Overview
  • Excellent32%
  • Very good36%
  • Average21%
  • Poor7%
  • Terrible4%
Travellers talk about
“self parking”(59 reviews)
“breakfast buffet”(39 reviews)
“mountain view”(14 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Hilton Pasadena
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Pasadena
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,323)
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Traveller rating
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61
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417
431
272
95
61
Show reviews that mention
All reviewsself parkingbreakfast buffetmountain viewroom servicewithin walking distanceold townbit datedbusiness hotelhotel shuttleconvention centerconvenient locationcolorado blvdshuttle servicebusiness tripfree shuttlefew blocksshops and restaurants
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221 - 225 of 1,276 reviews
Reviewed 7 February 2017 via mobile

I am here for a conference. I only stay at Hilton properties bc of the level of service and dedication to details. This property should not be allowed to use the Hilton name. The room is tiny and dirty. Did anyone clean after the previous...More

Thank Psychmart
Response from HiltonPasadena, General Manager at Hilton PasadenaResponded 8 February 2017

Dear Psychmart, We sincerely appreciate your feedback, and we’re very sorry you were unhappy with our guest rooms. We couldn’t agree with you more, our hotel is dated and requires major improvements. That is why we are excited to inform you our hotel has initiated...More

Reviewed 4 February 2017

I recently stayed here as part of a large group.Overall I was very pleased with my stay and this hotel without a doubt has the nicest staff. Everyone I encountered said hello and was extremely helpful whenever we needed something. The rooms are clean, however...More

Thank kwyjibo519
Response from HiltonPasadena, General Manager at Hilton PasadenaResponded 8 February 2017

Dear kwyjibo519, We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Many thanks as well for recognizing our staff; I am very excited to share your comments to the team....More

Reviewed 2 February 2017

I stayed at the Pasadena Hilton for business back in 1994 and thought it was a great Hotel then. We stayed three nights very recently and I still think it's great. The staff - everyone from the front desk, valets, waiters in the restaurants, and...More

Thank Jeff A
Response from HiltonPasadena, General Manager at Hilton PasadenaResponded 8 February 2017

Dear Jeff A, It was a pleasure to welcome you back as our guest, and we're elated that you thoroughly enjoyed your stay with us. Your kind acknowledgement of the service of our associates is very much appreciated. We certainly make every effort to deliver...More

Reviewed 31 January 2017

I stayed here as part of a business trip. I'm a frequent traveler and a Hilton rewards member. Usually, I think that when I book a Hilton, I know what to expect. This place does not deliver. It is run down. My room's wall paper...More

Thank jmuirishman
Response from HiltonPasadena, General Manager at Hilton PasadenaResponded 3 February 2017

Dear jmuirishman,   Thank you for writing to us and giving such a comprehensive review and please accept my sincerest apologies for the condition of your room. We appreciate your comments and are very excited to mention that the hotel has just started a $25...More

Reviewed 29 January 2017

This is a very nice property that is centrally located to the freeway and a lot of very nice restaurants. The front staff was so friendly and the bellman Eddie was so helpful to me. I would highly recommend this hotel if you need to...More

Thank timteresa0
Response from HiltonPasadena, General Manager at Hilton PasadenaResponded 8 February 2017

Dear timteresa0, We really appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We love our fantastic location too, and are happy our dedicated team took such good care of you during...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$194 - US$406 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Pasadena
#4 Business Hotel in Pasadena
#7 Family Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$194 - US$406 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Pasadena
#4 Business Hotel in Pasadena
#7 Family Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms
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Traveller (130)
Room & Suite (68)
Pool & Beach (17)
Dining (9)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
EG41
28 June 2017|
AnswerShow all 6 answers
Response from Tom S | Reviewed this property |
Just what you wanted.
0
Votes
Greytab
2 April 2017|
AnswerShow all 7 answers
Response from Dave S | Reviewed this property |
Yes and yes.
1
Vote
turnerd5310
7 January 2017|
AnswerShow all 4 answers
Response from Abigail W | Property representative |
For parking the fee is $19 for Self Parking and $21 for Valet. Breakfast buffet is $19.95+tax or continental breakfast is #13.95+tax. There are no charges for a frig or microwave, the fitness center, or the pool, but there... More
0
Votes
Room Tips
"The higher floors for room affords wonderful city lights at night"
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"The only downside is a fairly noisy HVAC system. Apparently, they basically fine tuned I’m sure and has..."
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"Rooms ending in 1 and 27 have additional space with alcoves."
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"Higher the better--street noise is constant."
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