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All reviews club level wine country nice hotel marina view hotel restaurant wine tasting front desk staff sonoma county third floor business trip room was spacious easy access fitness center short drive santa rosa pool and hot tub downtown area
I am 79 and my wife is 72 and has difficulty walking. When registering we asked if the room was near the elevator and was told that it was the only room. The room was the furthest (no exageration, the true furthest) from the elevator....More
Thank Pablo G
Response from MichaelT8461, General Manager at Sheraton Sonoma County - PetalumaResponded yesterday
Thank you for choosing to stay at the Sheraton Sonoma County - Petaluma and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting...More
From the moment I registered they made me feel very much at home, they were prompt & efficient. It had been a long day flying in to San Francisco and the late night drive up. I was tired and I was hungry. I even sat...More
1 Thank Keith C
Response from SheratonPetaluma, Manager at Sheraton Sonoma County - PetalumaResponded July 2, 2018
Thank you for taking the time to share your recent experience at the Sheraton Sonoma County - Petaluma with us.
The hotel team is committed to delivering an exceptional experience for our guests, such as yourself, I’m glad to hear you enjoyed your...More
Staff is professional and quick. Check in was very efficient. I am a platinum Marriott so i received access to the lounge. I didn't get an upgraded room, but i also didn't care since I was tired and only staying for 1 night. The rooms...More
Stayed recently and was very comfortable. Room was very nicely appointed and super clean. Overlooked the Marina, nice view. Close to 101, but couldn't here any road noise. Nice QPR to be found here. Staff was superb.
I bought a certificate at a charity event and Nicole Riggin did not return my calls for weeks. I left multiple voicemails for her on her voicemail. After finally catching her on the phone, she made me jump through hoops and declined to book my...More
With a convenient hotel location at the gateway to Sonoma Wine Country and a wealth of thoughtful amenities, Sheraton Sonoma County - Petaluma is ready to make you feel at home. Our hotel is within driving …Moredistance of over 300 wineries in Sonoma Valley, Russian River Valley, and Dry Creek Valley, making us the perfect destination for your wine country getaway. Settle in to your resort-like accommodations, which offer stylish decor and our Sheraton Signature Beds. Enjoy a meal at Tolay with its modern cuisine and exceptional wine list. And spend time exploring downtown Petaluma, CA; named by Travel and Leisure Magazine as one of the “Nation’s Top 10 Getaways Near a Major City,” Petaluma offers much to see and do. Our hotel is also perfectly placed for those wishing to enjoy golf, river kayaking, or mountain biking. Less
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