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Best Western Cajon Pass

196 reviews
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Traveller (26)
Room & Suite (14)
Dining (4)
Overview
  • Excellent37%
  • Very good30%
  • Average20%
  • Poor9%
  • Terrible4%
Travellers talk about
“del taco”(11 reviews)
“uncle joe”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Best Western Cajon Pass
Special Offer: BOOK DIRECT & SAVE
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Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (196)Write a Review
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19
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21 - 25 of 185 reviews
Reviewed 22 August 2017

The hotel itself is OK...and just ok. There's nothing special about it other than it's relatively close to Wrightwood...we is why we stayed. The staff, while not unfriendly, are pretty much indifferent. The rooms are decent enough for the price but the chair in our...More

Review collected in partnership with Best Western
Thank I78ONgaryw
Response from Peter p, General Manager at Best Western Cajon PassResponded 23 August 2017

Once again, from the entire team here at the Best Western Cajon Pass, we apologize about your experience and hope that you will try us again in the future. We pride ourselves in providing the best experience that we can offer.

Reviewed 6 August 2017

Room was clean, simple decor. Mattresses were not comfortable, maybe old. There are trains passing by all night long, but that's the cajon pass ;) overall it is good to rest here if you're travelling! Breakfast was simple and essential.

Review collected in partnership with Best Western
Thank Giorgio Q
Response from Peter p, General Manager at Best Western Cajon PassResponded 30 August 2017

Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel.

Reviewed 30 July 2017 via mobile

I stayed here with my fiancé for three days. The room was great for the price, the breakfast was OK, and the staff were friendly except for the manager. He came across fake friendly. On the last day I walked into the lobby and heard...More

Thank Andrew C
Response from Peter P, Manager at Best Western Cajon PassResponded 2 August 2017

Hello Andrew, I would like to apologize for my actions, I make no excuses for my actions, they were unprofessional. I do wish someone would have said something, I am so sorry. If you are ever in the area I would like to extend a...More

Reviewed 27 July 2017 via mobile

it was seriously the BEST hospitality and service that I have seen in a very long time ... the staff made me actually feel welcome as a guest... all around a top notch place to stay and I have and will continue to recommend THIS...More

Thank aboom82
Response from Peter P, General Manager at Best Western Cajon PassResponded 28 July 2017

Dear aboom82 Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel. Our entire staff strongly take your comments into consideration which offers tremendous value to the hotel and helps our staff achieve the goal of providing...More

Reviewed 19 July 2017

I was so tired and there was Best Western Cajon Pass,Phelan,CA Very Happy I did, the Room exceeded my first impression of the Hotel. Even thought near a rail road track. We were so tired from driving from South Pasadena that after trying a couple...More

Review collected in partnership with Best Western
Thank marvelo572
Response from Peter p, General Manager at Best Western Cajon PassResponded 20 July 2017

Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel.

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$76 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$76 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (26)
Room & Suite (14)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"If you don't see what you want online, call them. They are very accommodating."
Read review
"upper floor rooms have a view of the railway"
Read review
"Seemed fairly quiet on both sides, you are next to a freeway. The train is louder than the traffic."
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"Choose a room with no rooms above you."
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