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The Cliffs Resort

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The Cliffs Resort
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936 Reviews from our TripAdvisor Community

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Showing 905: English reviews
Reviewed 3 days ago NEW

For those who have read my reviews, I always mentioned my problem getting a good night's sleep! My reservation contained a comment to please give me a quiet area due to my issue. The registration clerk did inform me their attempt at giving me a room in a quiet area and if it wasn't quiet enough, they would move me....

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Helpful?
Thank Lupe H
Stefi B, Manager at The Cliffs Resort, responded to this review

Lupe H ~ I am thrilled that you enjoyed your first stay so thoroughly! I understand how important a good night sleep is, and I am happy to hear that you had a "peaceful and soothing" stay. We look forward to welcoming you back again soon. Take care, Stephanie

Los Angeles, California
Reviewed 5 days ago NEWvia mobile

The Cliffs is a getaway in every sense of the word. This one of the two resort-style hotels on top of the breathtaking cliff above Pismo Beach (technically shell beach). Every night crowds gather at the edge of the cliff to snap endless shots of the sunset over the water. And even though it can be chilly in the winter,...

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Helpful?
Thank SoCalJ
Stefi B, Manager at The Cliffs Resort, responded to this review

Thank you for the wonderful review, SoCalJ ~ I am so happy that we have been your cliffside oasis! I hope we will have a chance to welcome you back soon. Take care, Stephanie

Reviewed 1 week ago

My husband and I travel to the Central Coast often, normally staying at The Cliffs, a resort we have always loved. We recently stayed at The Cliffs, and when we arrived, we were utterly surprised with the stark change in service. The valet, as always, is helpful and efficient. We arrived at the front desk, expecting the usual stellar, upbeat...

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1Thank Julie C
Stefi B, Manager at The Cliffs Resort, responded to this review

Julie C ~ I am so sorry that you weren't received with the warm welcome you are used to from us! I have shared your comments with our Front Desk Managers and they will be sharing it with our staff. It is important for them to understand how their actions (or lack of them) are felt by our guests. Our...

Manteca, California
Reviewed 2 weeks ago

Rooms are nice! People are nice. Property is nice. We didn't care for the restaurant at happy hour food. They took good care of us and we had a nice time here. The pool was pretty warm and the hot tub was nice. We enjoyed the fire pit in the evening watching the sun set.

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Helpful?
Thank Sally J
Stefi B, Manager at The Cliffs Resort, responded to this review

Thank you for your kind words, Sally J ~ a warm pool, hot tub and firepit are pretty nice as the evenings are getting chilly! I'm sorry to hear that you weren't thrilled with our Happy Hour, I hope that didn't stand in the way of having a fabulous stay! We look forward to welcoming you back in the near...

Nashua, New Hampshire
Reviewed 2 weeks ago

Our Holiday Vacations trip took us through Pismo Beach and a nights stay at the Cliffs Resort. Dinner in the attached restaurant was excellent and our room with a view of the beach was outstanding. The décor approaches a boutique hotel experience. The rooms have plenty of space and a very comfortable bed. The morning sunrise over the beach will...

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Helpful?
Thank Ibrand2015
Stefi B, Manager at The Cliffs Resort, responded to this review

Thank you so much, Ibrand2015 ~ I'm thrilled to hear how much you enjoyed your stay with us! The sunrises are pretty spectacular, only rivalling the sunsets. I hope the rest of your travels were just as amazing! Take care, Stephanie

Southington, Connecticut
Reviewed 3 weeks ago

We stayed here one rainy night on our way up the coast! It was a last minute find! Everything was great!! The room was very nice, the view was beautiful and the restaurant was fantastic! We were the only ones in the dining room and it was fabulous, a great fire in the fireplace and the food was exceptional! If...

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Thank coppola3
Stefi B, Manager at The Cliffs Resort, responded to this review

That sounds cozy & romantic, coppola3 ~ I'm so glad we were an excellent stop off on your trip! I hope we have a chance to welcome you back on your travels. Take care, Stephanie

San Francisco, California
Reviewed 3 weeks ago via mobile

We booked The Cliffs Resort last minutes in a drive from San Diego to San Francisco. We were just trying to take a little more time and break up the drive. The Cliffs Resort was perfect! It was convenient, very well maintained and clean, even on New Years Day. The room had an ocean view balcony that was very comfortable...

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Thank jonuday
Stefi B, Manager at The Cliffs Resort, responded to this review

I am glad to hear that we were a convenient, comfortable stop for you on your trip north, jonuday. We look forward to welcoming you back for a longer stay next time. Take care, Stephanie

Reviewed 3 weeks ago via mobile

We have never had a bad experiences at The Cliffs. The atmosphere, scenery and amazing pool facilities. The Marisol Restaurant next door is amazing as well. S'mores for the kids around the fire pit are a huge hit. We love The Cliffs!

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Thank Ryan S
Stefi B, Manager at The Cliffs Resort, responded to this review

Thank you, Ryan S ~ we appreciate your loyalty and your kind words. I am so happy that you and your family have enjoyed your stays with us, we love you too! Take care, Stephanie

Reviewed 3 weeks ago via mobile

Where the hell do I start!!! It looks fancy, but to actually be fancy it's all in the details. The people at the front desk are just down right rude. They make you feel like you are bugging them, partly, I think, to cover up the fact that they never know an answer if you ask a question. The whole...

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Helpful?
Thank Heather N
Stefi B, Manager at The Cliffs Resort, responded to this review

Heather N ~ As I expressed before, I am so sorry that we weren't able to provide a relaxing getaway for you and your family. You are right, a great hotel is all in the service and the details, and it sounds like you didn't experience a great stay. I understand your choice not to return to our hotel, but...

Sacramento, California
Reviewed 4 weeks ago

Spacious comfortable rooms. Fifth floor with fireplace and sitting area is by far one of the nicest hotel experiences we have ever had. Front desk check in staff and included valet were extremely friendly and helpful. Big smiles, happy staff. We loved it.

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Helpful?
2Thank AJohnson2
Stefi B, Manager at The Cliffs Resort, responded to this review

AJohnson2 ~ I am glad you enjoyed your stay so thoroughly! We are honored to be one of the best hotel experiences you've had, that is high praise for sure! We look forward to having a chance to welcome you back soon. Take care, Stephanie

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Oceanfront full-service resort with sweeping ocean views, beautifully located 100 feet above Shell & Pismo Beaches. Deluxe guest rooms with private balcony and mountain, pool or ocean views. Friday night wine and cheese reception and Saturday Sangria Reception. Heated, outdoor oceanfront pool, new Spa diaFeliz and 24-hour fitness center. Full service restaurant with room service, focusing on fresh, local produce and providers, as well as an oceanfront lounge with Happy Hour specials Monday through Friday. Breakfast, Lunch and Dinner Daily, as well as Sunday Brunch. Live music select days throughout the year. ... more   less 

Additional Information about The Cliffs Resort

Address: 2757 Shell Beach Rd, Pismo Beach, CA 93449-1602
Region: United States > California > San Luis Obispo County > Pismo Beach
Price Range: $263 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Cliffs Resort 3.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
The Cliffs Hotel Pismo Beach
Cliffs Hotel Pismo Beach
Cliffs Resort Pismo Beach
Cliffs Pismo Beach
Pismo Beach Cliff Resort
Hotel Style:
#5 Spa Hotel in Pismo Beach
#6 Family Hotel in Pismo Beach
#8 On the Beach Hotel in Pismo Beach
#10 Business Hotel in Pismo Beach
#11 Romantic Hotel in Pismo Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Cliffs Resort staff and other travellers.
5 questions
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Clovis, California
Pleasanton, California, United States
7 months ago
Clovis, California
9 months ago
over a year ago
San Jose, California
over a year ago

See all questions (5)

Questions? Get answers from The Cliffs Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool area can be noisy when occupied but closes at 10;00 p.m.”
 of 5 bubbles 183lupeh, 7 Dec 2016 | Read review
“Ask for a good beach view.”
 of 5 bubbles Ibrand2015, 23 Nov 2016 | Read review
“Fifth floor with fireplace 500, 501, 502”
 of 5 bubbles AJohnson2, 9 Nov 2016 | Read review
“Get an Ocean Front room - worth the extra $. Do not get a room that is "pet friendly" - unless you have a dog.”
 of 5 bubbles SSWilliams, 21 Oct 2016 | Read review
“You will want an Ocean view. You can leave the doors open at night and listen to the waives crash. The best sleep I had on our whole trip.”
 of 5 bubbles charleswP5882HK, 26 Sep 2016 | Read review
5 of 5
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