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We came here to stay for the weekend for my sissy birthday. This place is nice. It was easy to get to. It has surrounding places to go around there. But when we arrived a young lady helped us. She was very nice. She explained...More
Response from Charlie G, General Manager at Best Western Plus Placerville InnResponded 5 March 2018
Thank you for your feedback! We are glad you enjoyed your stay and hope your sister had a happy birthday! We look forward to seeing you again soon!
Hotel is just off CA HWY 50 - about 3 miles from downtown Placerville. Clean - however the bathroom showed age with some peeling wallpaper. Friendly staff and a reasonable free breakfast in the morning. They have coffee all day. Ample parking. Some noise from...More
Thank Hans K
Response from Charlie G, General Manager at Best Western Plus Placerville InnResponded 2 March 2018
I would like to apologize for not living up to your standard. We are always looking for ways to improve and your feedback is greatly appreciated. I hope we can improve so your next stay with us will be above your expectations. Please accept...More
Very nice location. The property is very well maintained and the room is clean and the staff is excellent! In particular a shout-out needs to go out to Bruce the breakfast catering expert. The guy works harder than anyone I’ve ever seen at keeping the...More
Thank Ian T
Response from Charlie G, General Manager at Best Western Plus Placerville InnResponded 26 February 2018
Thank you for your feedback! I will be sure to pass the word along to Bruce. I am sorry that the wifi did not work for you. We are currently looking into options to strengthen our network and apologize that you were unable to...More
My wife and I were some of the luckier guests who had a room on the first floor. This place has no elevator to floors two and three. Otherwise, I would have rated the hotel five stars. Amenities were excellent such as free breakfast, free...More
Response from Charlie G, General Manager at Best Western Plus Placerville InnResponded 22 February 2018
Thank you for your feedback! We currently have a project starting soon that will be installing an elevator for easy access for all of our guests. I am sorry the lack of elevator has made your stay a negative one. Please accept my full...More
Everything was simply the best! But the best experience of all was the continental breakfast thanks to BRUCE who completely, outdid himself by providing all guests with enough and freshly made food,nobody went to their rooms hungry! Believe me, he kept running back and forth...More
Response from Charlie G, General Manager at Best Western Plus Placerville InnResponded 27 January 2018
Thank you for your feedback! I will definitely pass the word to Bruce and am glad to hear you enjoyed your recent stay! We hope to see you again in the near future!