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The hotel location is very good near the highway. The team is great very nice and helpful. Breakfast is expensive and there is a big line. The rooms are comfortable however it is important to ask for rooms in the higher floors due to the...More
Thank Rivka M
Response from OAKCP, General Manager at Courtyard Pleasant HillResponded 3 weeks ago
Thank you for our feedback which is used for training and education. During busy times in the morning our Bistro can have longer than usual wait times. For this we apologize. We do try our best to keep guests smoothly flowing in and out. If...More
We stayed one night and were able to check in early and drop off our luggage before a family visit. The available room was on the first floor and was fine for our limited use. It was quiet enough and large enough to unpack.
Thank Peter L
Response from OAKCP, General Manager at Courtyard Pleasant HillResponded 13 December 2017
Thank you for your feedback. It was a pleasure hearing your commentary. We will share your feedback with the team for training and education and hope to see you soon!
We booked two rooms for our group of four about a month out from our stay. At the time we tried to get adjoining rooms and even called the hotel directly; we were told they could not do that but to check in a day...More
1 Thank JanaU
Response from OAKCP, General Manager at Courtyard Pleasant HillResponded 23 October 2017
Thank you for taking time out of your busy day to provide us feedback regarding your most recent visit with us. Your comments are very valuable and used for training and education. I am sorry you feel our hotel was not up to your expectations...More
Our group of five stayed in a King bed suite using the pull out couch and a roll-away to accommodate everyone. Room was generously sized with plenty of mirrors, a fridge and microwave, two TVs and free Wifi. The toilet/shower is separate from the sink...More
Response from OAKCP, General Manager at Courtyard Pleasant HillResponded 21 September 2017
Thank you for taking time out of busy day to respond regarding your most recent stay with us. Your feedback is valuable and used for training and education. We share all commentary with our entire team. Hope to see you at one of our Marriott...More
Stayed here for 4 nights for work trip. Property is the older style CY that has been updated. Unfortunately, some of the updates either haven't taken or just been ignored. For a 4 story hotel, the elevators are SLOW!!! They also broke down during our...More
Response from OAKCP, General Manager at Courtyard Pleasant HillResponded 24 August 2017
Thank you for responding regarding your 4 night stay at our hotel. Your feedback is important to us and it is used for training and education. Your commentary is shared with the entire staff and department leaders that can make a difference. Let me apologize...More