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Courtyard Pleasant Hill

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142 Reviews from our TripAdvisor Community

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Showing 137: English reviews
San Francisco, California
Reviewed 12 May 2015

I stayed at this hotel recently using points. The property looks clean, well-maintained, and close by to restaurants and shops in the Pleasant Hill/Concord area. The check in/out process was easy and the staff friendly. I also got a small bag of Reese's pieces with a welcome note on it in my room because I stayed on points and they...

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Helpful?
Thank Avrilx
OAKCP, General Manager at Courtyard Pleasant Hill, responded to this review

Thank you for taking the time to write a response regarding your most recent stay at our establishment. Your commentary is used to enhance our product and for training purposes. We appreciate your time and we look forward to serving you and your family in the future. Thank you again for choosing the Courtyard by Marriott in Pleasant Hill #YourMarriottAwaits...

Brentwood, California
Reviewed 3 February 2015

I'm a long term Marriott member and only stay at Marriott properties. This hotel is comfortable, clean with a friendly staff and has great access to the freeway. It's also within walking distance to downtown Pleasant Hill where you can find a variety of decent restaurants. The hotel has an updated lobby and a serviceable fitness room, but the cafe...

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Helpful?
Thank Cherif03
OAKCP, Manager at Courtyard Pleasant Hill, responded to this review

Hello and thank you for taking the time to share your experience at our Hotel. We appreciate the feedback and are glad you enjoy our location, so close to shops and dining. I am sorry that you were not able to dine in our Bistro for breakfast, I remember your situation and additional training was provided to our staff to...

Sparks, Nevada
Reviewed 28 December 2014

The hotel is definitely three diamond. Housekeeping is good and the room we had was clean and well kept. The bed was comfortable and we were on the parking lot side of the hotel so traffic noise was minimal. Additionally, the staff was cheerful and helpful. On the down side, the room we had seemed small, especially the sink area...

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Helpful?
Thank John R
OAKCP, Manager at Courtyard Pleasant Hill, responded to this review

Thank you for taking time to share your experiece with us, we appreciate that. We are glad you were happy with our service, cleanliness of our hotel and the location of your room. We hope to see you again on your next visit to the Pleasant Hill area. Thanks Again!

Tokyo, Japan
Reviewed 14 December 2014

For the last few years, this hotel has made significant improvements. Well captured business travelers needs. No frill but efficiently offer business traveler needs, such as quick breakfast, Kiosk for basic needs, efficient check in and out. Room is clean, comfortable beds. Located near small shopping malls, thus finding shops, bars and restaurants are easy. Good access throughout North Bay....

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Helpful?
Thank Sadashi S
OAKCP, Manager at Courtyard Pleasant Hill, responded to this review

Thank you for sharing your experience with us, we appreciate you taking time to do this. Our hotel was recently renovated, we are happy you were able to enjoy our new spaces and hope to see you agin on your next trip to the Pleasant Hill area. Thank you.

Manassas, Virginia
Reviewed 20 November 2014

Excellent front desk staff, quick and efficient and very pleasant. The lobby seems to have been updated to "new" Courtyard look. I didn't spend much time in the lobby, but the room was nice too. Housekeeping staff was efficient, Wi-fi is free, and was decent. Breakfast is not included and I heard the front desk tell a couple that it...

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Helpful?
Thank SnitchsMom
OAKCP, Manager at Courtyard Pleasant Hill, responded to this review

Hello, Thank you for sharing your experience with us, we are glad you enjoyed your stay here. We are taking steps to rectify the issue you mentioned, for further detail you may give us a call. Thank you again for our feedback. Sincerely,

Bishop, CA
Reviewed 12 October 2014 via mobile

I got a free room for one night (it was a category 3!) but stayed for 3. It is in a good location within walking of nice shops and good restaurants. The area appears very safe, upper middle class. There is a Kohls, DOW other nice stores again within a walk. The room was appropriately spacious but no fridge. There...

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Helpful?
Thank pammft
OAKCP, Manager at Courtyard Pleasant Hill, responded to this review

Hello, Thank you for sharing your experince with us, I am happy to hear you enjoyed our location being within walking distance to shops and restaurants. I'm also glad that you enjoyed our room with a balcony, thank you for your feedback and we hope to see you again soon. Sincerely,

El Segundo, California
Reviewed 22 September 2014

This hotel is just average. The rooms were nice, clean and well furnished. But not as big as the Fairfiled Inn and no fridge. The staff was very nice, but unlike Fairfiled Inn, there is no complimentary breakfast. They do have a small restaurant that served a mediocre breakfast that cost us over $20. For the price, I'd much rather...

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1Thank berniek1949
OAKCP, Manager at Courtyard Pleasant Hill, responded to this review

Thank you for taking the time to provide us with your feedback. I am very happy to hear that our staff was very nice. I will make sure to pass along the compliment. Next time you are in the area may I recommend our sister property the Residence Inn. Less than two miles away from the Courtyard, complimentary breakfast, full...

West Chicago, Illinois
Reviewed 14 September 2014

Hotel staff smokes while doing laundry and all the bedding and towels stink of cigarette smoke. When I complained, they responded by knocking on our door at 7:30 in the morning; sleeping I said to come back later that I was sleeping. They knocked again not a half hour later. Staff is actively entering rooms to clean, 2-way radios blaring,...

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2Thank jodie055
OAKCP, Manager at Courtyard Pleasant Hill, responded to this review

Hello, Thank you for your feedback, I have some questions regarding your statements, our Housekeeping staff does not arrive to the hotel until 8:00am and I am unaware of employees who smoke in our Housekeeping area. I would like to speak with you about your experience with us so that I may further investigate your experience with us. Thank you...

Tampa, Florida
Reviewed 14 September 2014

We had a very pleasant stay here; we were looking for an affordable hotel with access to tour San Francisco & Sausalito and are pleased with our choice. We heard to get a room away from the highway so tried one overlooking the parking lot on the 2nd floor. The road noise & footfalls from the floor above kept us...

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Helpful?
Thank Bill H
OAKCP, Manager at Courtyard Pleasant Hill, responded to this review

Hello, Thank you for your feedback regarding your stay here with us, I'm glad we were able to accomodate you and provide a great stay. There are some rooms in our hotel that are located in areas which are quiter than others, so I am happy we were able to get you moved into one of them. Thank you again...

Grants Pass, Oregon
Reviewed 7 September 2014

Clean room with no special amenities. No problem with noise. Breakfasts available from 7:00 a.m. One cup of decaf and one cup of regular coffee available in the room for the two of us (this was true both days). Towels replaced even though we hung them on racks and a drought is present. Front desk has no way to call...

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Helpful?
Thank Tom B
OAKCP, Manager at Courtyard Pleasant Hill, responded to this review

Thank you for your response, we appreciate you taking time to share your experience. I am glad you will be returning to visit us on your next visit, I would like to know a little more about your statement "Front desk has no way to call for a customer to get help" I'm not exactly sure what you meant by...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience small-town charm when you stay at the Courtyard Pleasant Hill hotel. We're conveniently located near many Contra Costa County activities and we're only 27.6 miles from downtown San Francisco. Though Oakland, Berkeley and San Francisco are easily accessible via nearby 680 Freeway, you don't have to go far to find exciting attractions such as Six Flags Discovery Kingdom in Vallejo, Waterworld in Concord and Mount Diablo State Park. Our Pleasant Hill, CA hotel is also near the Mt. Diablo Medical Center. Back at our Courtyard hotel, you can relax in our indoor pool; soak in the whirlpool or workout in our fitness center. Escape the daily grind in your comfortable Pleasant Hill hotel room with luxurious Marriott bedding, coffee maker and tea service. Here for work? Business travelers will enjoy our large, well-lit desks, ergonomic chairs and complimentary high-speed internet access.Courtyard Refreshing Business Lobby and Guest rooms renovation scheduled for November 28, 2011 - February 14, 2012.Please come back and visit and experience a BRAND NEW STAY. ... more   less 

Additional Information about Courtyard Pleasant Hill

Address: 2250 Contra Costa Blvd, Pleasant Hill, CA 94523-3744
Region: United States > California > Pleasant Hill
Price Range: $145 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Pleasant Hill 3*
Number of rooms: 135
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Also Known As:
Courtyard By Marriott Pleasant Hill Hotel Pleasant Hill
Pleasant Hill Marriott
Pleasant Hill Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Pleasant Hill staff and other travellers.
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Questions? Get answers from Courtyard Pleasant Hill staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't have a room that backs on to the freeway, you can hear the traffic all night.”
 of 5 bubbles hazel1965, 15 Oct 2016 | Read review
“All rooms are quiet. Ice machines on first and third floors.”
 of 5 bubbles thomasbV2317BE, 27 Aug 2016 | Read review
“enjoyed 339- small balcony w chairs, facing north so shaded in the afternoon”
 of 5 bubbles karencI6566HI, 12 Aug 2016 | Read review
“End room on lower floor was cool and quiet”
 of 5 bubbles alsalcom, 2 Aug 2016 | Read review
“Stay away from the end rooms as they are near the stairway slamming doors!”
 of 5 bubbles suzannes865, 23 Jul 2016 | Read review
5 of 5
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