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Sheraton Pleasanton Hotel

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Traveller (121)
Room & Suite (33)
Dining (9)
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Overview
  • Excellent20%
  • Very good25%
  • Average32%
  • Poor14%
  • Terrible9%
Travellers talk about
“the club lounge”(17 reviews)
“stoneridge mall”(24 reviews)
“bart station”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Pleasanton Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Pleasanton Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (397)
There are newer reviews for Sheraton Pleasanton Hotel
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388 results
Traveller rating
82
102
112
56
36
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LanguageEnglish
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82
102
112
56
36
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All reviewsthe club loungestoneridge mallbart stationstarbucks coffeemall across the streetbit datedlarge mallroom facingfront desk staffsan francisconice amenitiescomfortable roomworkdaynordstrompets
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111 - 115 of 388 reviews
Reviewed March 18, 2017

Because our first visit was nice we decided to rebook the next time we were there in town . The floors were dirty . No fridge. Housekeeping walked in on us at 9:00am. We will probably not go back. There are many options in the...More

Review collected in partnership with this hotel
Thank Kristi P
Response from Yuriko Z, Front Office Manager at Sheraton Pleasanton HotelResponded March 21, 2017

Dear Kristi First i would like to apologize for the multiple issues you encountered during your stay with us. We appreciate your feedback and we will follow up with the departments to ensure these issues do not arise again. Here at Sheraton Pleasanton we pride...More

Reviewed March 17, 2017

We had a really great experience! From beginning to end! Everyone was very courteous! Very clean facilities! My only suggestion would be to have fans in the gym… It was a little warm in there... otherwise, it was terrific :)

Review collected in partnership with this hotel
Thank Sharlie S
Reviewed March 17, 2017

Need to visit the Workday megaplex in Pleasanton? Not interested in renting a car at SFO or OAK and having to put up with Nor Cal freeway traffic? Well then, this property's for YOU! Extremely convenient to the West Dublin/Pleasanton BART station - just a...More

Review collected in partnership with this hotel
Thank Ge0rge678
Reviewed March 14, 2017

do not stay here, very run down, smells, mold in bathroom, bed uncomfortable, rude staff, they charge for bottled water, does not look like the picture, very noisy next to freeway. no breakfast provided, definately not a 3.5 star hotelMore

Review collected in partnership with this hotel
Thank deannatufts7777
Response from Yuriko Z, Front Office Manager at Sheraton Pleasanton HotelResponded March 15, 2017

Dear Valued Guest I first want to apologize for the bad experience you had at our property, I remember speaking to you while I checked you in, the second day of your stay. Here at Sheraton Pleasanton we pride ourselves in providing our guest with...More

Reviewed March 11, 2017

This hotel is in need of a major updating. This hotel is terrible and dirty and old. The furniture is out of date, the TV's are at least 10 years old and the overall structure is old and need a major overhaul. The executive lounge...More

Thank RBryan1011
Response from Yuriko Z, Front Office Manager at Sheraton Pleasanton HotelResponded March 14, 2017

Hello Fist I would like to sincerely apologize for the multiple issues you encountered while staying with us. Here at Sheraton Pleasanton we pride ourselves in offering our guests the best service possible. I am very sorry we fell short of that in your recent...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$111 - US$382 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$111 - US$382 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (121)
Room & Suite (33)
Dining (9)
Pool & Beach (6)
Business Centre & Event Rooms (3)
Questions & Answers
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Posting guidelines
Room Tips
"Second Floor with Pool View"
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"Ask to be on the non-highway / mall side, which is much quieter."
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"Choose a room away from the highway"
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"Half the rooms are on the freeway side (ours was)"
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