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Sheraton Fairplex Hotel & Conference Center

Expedia.comUS$159*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Fairplex Hotel & Conference Center
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360 Reviews from our TripAdvisor Community

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Showing 339: English reviews
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Redondo Beach, California
Reviewed 4 days ago NEWvia mobile

I was here for my third straight 'CaliFur' Furry Convention (It's second year hosted by Sheraton Fairplex) and my first hotel stay here by having a room during the convention (Friday and Saturday, May 19-21st, 2017). This Bear was able to check in easily after 4pm on Friday, parking was quite plentiful and easily accessible - the check-in process was...

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Helpful?
Thank goriajk
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hi Joe, Thank you for staying at the Sheraton Fairplex last weekend and for your review! We're glad you found both our staff, suites and general guest amenities to your liking. We appreciate your feedback and hope you will stay with us again soon.

Rancho Palos Verdes, California
HOTEL’S FAVOURITE REVIEW
Reviewed 30 March 2017

I stayed here when I went to the Mecum Auction & the NHRA Winter Nationals in February. It was so great to walk out the back door and onto the fairgrounds without any parking problems. The staff was great, the beds were very comfortable.The room was beautiful & well designed. Double doors led to the bedroom, so the bedroom, bath...

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Helpful?
1Thank kpburgo
About Hotel's Favourite Review
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Thank you for staying with us during the Winternationals and Mecum Auctions. We're glad you enjoyed our rooms and location. We love having Fairplex events right here in our backyard! We hope to have the opportunity to serve you again. Thank you for a great review!

Chicago, Illinois
Reviewed 5 days ago NEW

My husband and I stayed at this hotel last October during a business conference my husband attended. The hotel is located near the L.A. County Fairgrounds and far removed from anything, so you need a car to get anywhere. Upon arrival, you need to bring in your own luggage; I don’t think the hotel has any bell service, but if...

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Helpful?
Thank Patty B
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hi Patty, Thank you for staying with us in October and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations in regards to the restaurant service. We appreciate your feedback and your comments regarding the bathroom amenities and room. Please rest assured that your comments have been shared with the team in...

Alpharetta, Georgia
Reviewed 1 week ago

My husband and I were on a West Coast trip staying in multiple locations. Upon an emergency we had to return to Georgia. Canceling our car and hotel reservations was a task and everyone was understanding, even the hotels that we canceled with 24 to 48 hour notice did not charge us a fee. Then we came to the Sheraton,...

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Helpful?
Thank CAA135
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hello, Thank you for sharing your feedback with us. We appreciate it. We would like to speak about your experience personally and help you resolve this matter. If you would like, please contact our Director of Sales, Fred Kokash at fred.kokash@sheraton.com or (909) 868-5935. Thank you again for your feedback.

Berkeley, California, Usa
Reviewed 3 weeks ago

The hotel is next to the Fairgrounds. It is clean enough and the service is OK. The prices are very reasonable and parking is free. I found the room quiet and the best comfortable. Each time I have stayed there I was given a two room two TV suite.

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Helpful?
Thank Bryan B
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hi Bryan, Thank you for your review! We're glad you enjoyed your suite and we look forward to having you here again.

Texas
Reviewed 3 weeks ago

The service was pretty decent during my stay, nothing really to complain. The location is also decent, it's in a relatively better area in the inland empire. However, whether Pomona is good for your business really depends, works for me. The room was spacious, the beds were okay, but the noise was quite bad. There's some sort of compressor or...

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Helpful?
1Thank S N
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hello S N, We appreciate you staying with us and sharing your experience. It's great to hear you enjoyed the service you received during your stay. I will share your comments about the noise and A/C issues with our Engineering team to ensure they are aware of these mechanical issues. Thank you for sharing your thoughts and we hope to...

Palo Alto, California
Reviewed 15 April 2017

I stayed here with my family and dog recently. The hotel itself looks good. The lobby area is decorated with dark wood and marble floors and has a nice hotel feeling when checking in. The rooms are large and the fitness club is also cozy and nice. Although the hotel website does not say so, there is also an outside...

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Helpful?
Thank joecool2015
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hello, We're delighted to hear about your recent stay with us and really appreciate your feedback! We're glad you enjoyed our suites, fitness club and lobby. However, on behalf of my entire team, I apologize for falling short of your expectations in other areas. I have shared your comments about the loading dock, furnace sounds and room choice with our...

Riverside, California
Reviewed 13 April 2017

My brother and sister-in-law were married here recently. As part of the wedding party I was horribly disgusted to see how poorly they treated my sister-in-law on her wedding day. The coordinator acted like she was being inconvenienced for doing something that should be her job. In the room that was provided for the bridal party to prepare, we couldn't...

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Helpful?
Thank bonkers4mydogs
fredkokash, Director of Sales at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hello bonker4mydogs, We thank you for your feedback of the experience that was had during your families wedding. Since, we have placed additional processes in place to ensure we provide a very positive and memorable experience to our wedding parties. We hope that the future holds an opportunity that will allow us to provide you and your family a nice...

Calgary, Canada
Reviewed 7 April 2017 via mobile

The Sheraton Fairplex is not the typical Sheraton. While the rooms are quite nice and roomy and the staff are realky great, it is a convention center. The hotel is very noisy and crowded. The restaurant and bar are marginal at best and very expensive for the area. Unfortunately there is nothing close to the hotel and no where to...

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Helpful?
Thank calgaryche
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hello, It's great to hear that you enjoyed the service you received during your stay. I will share your comments about the restaurant, bar and noise levels with our team, as we are always striving to provide our guests with the best-quality experience. We're glad you enjoyed our gym and the rooms. Please rest assured that your review has been...

Reviewed 31 March 2017 via mobile

Hotel staff at check in could not have been nicer. However, two doors in the room did not close and there were bugs in the ice machine. I called to let them know but even an hour later the machine was not turned off and no notice out of service notice was posted. I would not come back.

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Helpful?
Thank Jim B
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hi Jim, Thank you for staying with us, and for your kind words about our staff! Nevertheless, cleanliness is a key priority for our hotel and we're very sorry about the bugs in the ice machine. Please rest assured that your comments have been shared with our housekeeping team and we are addressing this issue immediately. Thank you for letting...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Fairplex Hotel & Conference Center is ideally located in a park-like setting near the 10, 210 and 57 freeways in Pomona, CA. Just a few short miles from the LA/Ontario International Airport, our Pomona hotel offers easy access to all of the Southern California excitement in Los Angeles, San Bernardino and Orange Counties. This convenient location provides a perfect setting for family vacations to Southern California or company meetings and retreats. Enjoy our state of the art fitness center or additional benefits and amenities when you book a Club Level room. ... more   less 

Additional Information about Sheraton Fairplex Hotel & Conference Center

Address: 601 W McKinley Ave, Pomona, CA 91768-1635
Region: United States > California > Pomona
Price Range: $241 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Fairplex Hotel & Conference Center 3.5*
Number of rooms: 247
Reservation Options:
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Also Known As:
Sheraton Suites Fairplex Hotel Pomona
Sheraton Hotel Pomona
Sheraton Pomona
Pomona Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Fairplex Hotel & Conference Center staff and other travellers.
8 questions
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Questions? Get answers from Sheraton Fairplex Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask questions before booking because by the time you print the paperwork it is too late”
CAA135, 17 May 2017 | Read review
“The inward rooms are noisier.”
SN210, 29 Apr 2017 | Read review
“Stay away from the boiler room and loading docks!”
joecool2015, 15 Apr 2017 | Read review
“Even numbers are good”
555vivekg, 5 Jan 2017 | Read review
“take a high floor”
Bas303, 21 Dec 2016 | Read review
5 of 5
Expedia.com
US$159* /night
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HotelQuicklyUS$201
PricelineUS$159
Hotwire.comUS$159
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Prices are for 1 room, 2 adults
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