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Best Western Plus Rancho Cordova Inn

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Jan. 27Jan. 28
1 room, 2 adults, 0 children
Standard Room
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Reviews (684)
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All reviews putting green front desk mexican restaurant breakfast attendant third floor potatoes next morning waffles comfortable beds sacramento area fast food the breakfast area enjoyed my stay parking lot great place to stay business trip free breakfast
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11 - 15 of 678 reviews
Reviewed July 30, 2018

Never received housekeeping- reported a clogged toilet multiple times during the day to be told by desk manager at 5pm that maintenance and housekeeping were gone for the night. I asked what I should do and he said "Use your best judgment" This is unacceptable!More

Date of stay: July 2018
Thank nanenoon
Response from Best Western Pl... , Manager at Best Western Plus Rancho Cordova InnResponded October 24, 2018

Thank you for taking the time to give us your feedback. Please accept our sincere apologies on our shortfall in service. We will have management discuss your comments with the team. We hope that you will still consider staying with us in your future visits...More

Reviewed July 22, 2018 via mobile

Our room had a horrible odor. I asked to change rooms, the young man behind the counter was wonderful & we tried several rooms...2 had carpet so dirty I wouldn’t let my dog step on it, 1 had a very loud high pitched A/C unit....More

Date of stay: July 2018
Thank Careerfed
Response from Best Western Pl... , Manager at Best Western Plus Rancho Cordova InnResponded October 24, 2018

We are extremely sorry you encountered so many difficulties during your stay. This is not the service we generally provide, and it certainly doesn’t match our standards. Your feedback is appreciated, and it has initiated additional for our entire teams as we continuously improve. We...More

Reviewed July 11, 2018

Exceptional staff who are very pleasant and friendly. The service provided was exemplary. The checkout was flawless. The breakfast items were hot and plentiful. I would have liked a better selection of bagels.More

Review collected in partnership with Best Western
Date of stay: July 2018
Thank Z6326UManthonyt
Response from Best Western Pl... , Manager at Best Western Plus Rancho Cordova InnResponded October 24, 2018

Thank you for staying at Best Western Rancho Cordova. We arehappy to hear that you found our hotel to your liking and that you enjoyed our breakfast. We appreciate all your positive feed back and hope to welcome you back soon! Best regards, Julie Le,...More

Reviewed July 9, 2018

I've stayed here more than once and is suitable for the needs I have in this area. The positives: Good breakfast included; Very clean, up-to-date; Very cost-effective; Friendly accommodating staff. There really are not any negatives to list. This hotel is not really anything extraordinary,...More

Date of stay: October 2017
Thank Jodi S
Response from Casey G, General Manager at Best Western Plus Rancho Cordova InnResponded July 10, 2018

Thank you for taking the time to review our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay (good breakfast, clean, friendly staff) and how we can improve, you are helping us...More

Reviewed July 4, 2018

Nira the Manager and Jose at the front desk provided excellent service. Nira always helped when rooms were booked up or I had any problem. Jose was very friendly and always went above and beyond to make my stay comfortable. Jose likes to talk and...More

Date of stay: April 2018
Thank iamcisa
Response from Best Western Pl... , Manager at Best Western Plus Rancho Cordova InnResponded October 27, 2018

Thank you very much for your wonderful review of your recent stay with us; we truly value our guests and it is always good to hear that we have obtained our goal of making your stay memorable and enjoyable. We hope that you will visit...More

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September 30, 2015|
Response from Skidogg63 | Property representative |
We are a reputable business operator that does not engage in activity as described by this traveler. As you can clearly see from the majority of other posts, we offer a great a value, amenities, and service. I guess you have... More
August 7, 2015|
Response from DIRECTTREE | Reviewed this property |
sorry l meant to push no starfrom Barry Malone diamond customer on my review they need to all be arrested
Room Tips
"Check the TV to make sure you get good reception. I like close to the Elevator, Non Smoking."
Jul. 4, 2018
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"Third floor"
Jun. 12, 2018
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"Get a room with an interior corridor; safer."
Apr. 12, 2018
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"Stay somewhere else."
Nov. 30, 2017
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US$92 - US$178 (Based on Average Rates for a Standard Room)
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