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4.0
#3 of 17 hotels in Rancho Cordova
Location
Cleanliness
Service
Value
Welcome to the Sacramento Marriott Rancho Cordova Hotel, whether you are visiting on business or traveling for pleasure, our Rancho Cordova hotel is sure to exceed your expectations. Ideally located this Rancho Cordova hotel, is an elegant AAA property that offers a distraction-free suburban location. The State-of-the-art meeting space, elegant guest rooms, Starbucks and award winning restaurant - Formaggio- make the Sacramento Marriott Rancho Cordova hotel ideal for work or play. Parking is available for $10/day.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
We were Caldor fire evacuees so we found a room at Courtyard Marriott. The staff was so accommodating to the fire evacuees by offering a 30% discount on rooms that we were renting by the day, not knowing how long we would have to stay. When we asked to have the room cleaned after a few days, we were told that they clean the rooms after guests leave, but were willing to clean ours since we didn't know how long we would be staying. The room had a mini fridge but I wish I had known we could have requested a microwave.
We were relieved to find that they had all recommended Covid-19 health and safety measures in place, and an update describing the measures the hotel was taking.
While we were there we enjoyed spending time in the spacious lobby and well-tended grounds and pool area.
The hotel is well situated, close to the freeway and in a clean business park where we felt safe to take daily walks.
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Date of stay: August 2021
Rooms
Cleanliness
Service
Room Tip:Â Rooms near the lobby and with sliding glass doors facing the pool are quieter.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here in mid March. We had just driven all the way to LA from BC only to turn right back home due to Covid, we stayed here on our way home and spent the day in Sacramento so we could at least say we did something in California other than drive! The hotel is about 15 minutes from Downtown Sacramento (an amazing city that I don't think gets enough credit for tourism, it's really pleasant!).
The property is older but nicely kept with a beautiful outdoor swimming pool and nice common areas. We got upgraded to a huge suite which consisted of a large bedroom with two queen beds and then an absolutely massive living room, the suite was probably at least 1000 sq. feet all in but even just the bedroom was larger than usual so I'm thinking that maybe even the standard rooms are larger than most. We had dinner at the restaurant, Formagi. They had just updated their menu and there was some confusion about it, my daughter has celiac disease and can't eat gluten but they had things labelled gluten free that did have gluten and vice versa! In fairness they were very friendly about figuring it out. The food was pretty decent but the menu was tiny and the drinks were incredibly pricey. We also had breakfast there and it was really good and very reasonable for a hotel restaurant. Keep in mind that there's also a Starbucks in the lobby which was appreciated.
I really liked the look of the pool although it was too cold to use it. We'd definitely come back especially in the Summer.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
On a business trip for a week, travelling from Virginia to California.
Pros: Comfortable bedding Good location
Cons:
No free breakfast No free wi-fi No free parking Road noise because next to highway Long lines for check in on weekends. Thought I would faint after a long day of travel.
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Date of stay: June 2022Trip type: Travelled on business
Room Tip:Â I would not recommend for business travelers. Paid parking and no free internet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris Lott, General Manager at Sacramento Marriott Rancho Cordova
Responded Jun 22, 2022
I recognize your time is valuable and appreciate the feedback you have taken the time to provide. We will continue to hire to alleviate the long lines on weekend check-ins. I hope you choose to stay with us again when your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Worst experience at a Marriot (or any other) hotel ever. Mold in the shower, broken glass on the light, dirty hallways, it took hotel staff three different rooms to settle is into a "clean" one (which was the worst with mold).
The rooms did not appear to be properly cleaned, there was some kind of object protruding from beneath the sheets (we slept in sleeping bags on top of the bed).
Still have not heard back from management and this experience was more than a month ago!
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Date of stay: July 2020
Value
Cleanliness
Service
Room Tip:Â Do not stay here if you want a good room. They changed rooms 3 times for us within an hour of...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Strange Marriott is charging for room WI-FI in this day & age. Already a $pendy spot, ($19 for smallish wedge salad) so why not just comp the Wi-Fi for all guests like cheaper hotels do. No need to nickel & dime like that. And how bout a placard to ask housekeeping to not change sheets & towels, good way to save water etc…
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Date of stay: January 2023Trip type: Travelled on business
Room Tip:Â Heads-up on paying for Wi-Fi unless you are a member of their rewards program
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris Lott, General Manager at Sacramento Marriott Rancho Cordova
Responded Jan 17, 2023
Thank you for taking the time to give us your feedback. Our policy is that we do not change sheets during your stay unless they are dirty and hanging your towels should have let us know you didn't need them washed. I'll make sure to review these practices with our housekeeping team. Again, thank you for staying with us.
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The hotel is located in a pretty convenient spot off the freeway. There were also lots of nearby fast food choices to eat. In terms of following Covid-19 CDC guidelines, the hotel did seem to follow them quite strictly in terms of spacing and mask wearing, even the elevator was limited to 2 people on each trip.
I found the check-in staff very friendly despite being a little understaffed. My room was clean and well maintained. There was a large TV and a comfortable bed. I had a minor complaint in that the hair dryer's on off switch did not work and I had to plug it in and out at the wall to turn it on and off. I also would have thought that my room would have a room safe, common for many hotels, it did not.
The pool area was small but clean and quite cozy. The little waterfall was a nice touch. I don't think this is a 5 star hotel but I would not hesitate to come back if I were in the area.
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Date of stay: August 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed in the hotel on Aug 14-15. The walls and curtain of the shower were full of hair. Broken glass on the floor of the shower and dry food on the bedroom carpet. Had to leave, but I reported it all to the front desk. They promised to clean or provide a new room. I came back at night. The shower was clean, but one small piece of glass was still on the shower floor, and the food on the carpet was not touched. I think the first time can be a human mistake. The second time is dangerous.
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Date of stay: August 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The rooms are very large and comfortable. The place is old school and although it could use a remodel, they seem to take good care here. Room and facility is clean and the staff very friendly. The room I had included a coffee maker, nice desk area, a small refrigerator and comfortable beds and chairs. No daily housekeeping at this time, but the Marriott breakfast in the restaurant was very nice, Staff in the restaurant were all great, friendly and helpful. Easy freeway access without any traffic noise. Id absolutely stay again when in the area.
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris Lott, General Manager at Sacramento Marriott Rancho Cordova
Responded Jul 5, 2022
Thank you for taking the time to let us know about your stay. I'm happy to announce that our daily housekeeping will be returning July 6th! We look forward to welcoming you back soon!
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The staff are trying hard, in fact they were better than most of the receptionists in most hotels I’ve visited recently. They were courteous and helped me with additional creamer for the coffee in the room. The cleaner nicked them the next day leaving me with two again but I suspect regulations are indeed coming from the owners.
The hotel furniture, fixture and fittings are old. The rooms and hallways needed to be refurbished 10 years ago.
When I mentioned that I was staying there to people I met on business, they said it was probably the worst Marriott in North America, it is definitely the worst I’ve ever stayed in.
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Date of stay: January 2023Trip type: Travelled on business
Room Tip: Don’t stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris Lott, General Manager at Sacramento Marriott Rancho Cordova
Responded Jan 15, 2023
Thank you for recognizing the staffs efforts, we truly appreciate it and I will make sure the team see's your comments. We understand that we are an older property and our renovation will begin in the first quarter of this year. We hope to welcome you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff here is a five plus stars. They are all so friendly and helpful. What I did not like was they only make up the rooms every three days. We did ask to get our room refinished after two nights. There is also no continental breakfast at this location. All the other Marriott’s I have stayed at provide this.
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Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
