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2018-01-28 2018-01-29
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    Extended Stay America - Sacramento - White Rock Rd.

    10721 White Rock Rd, Rancho Cordova, CA 95670-6031
    +1 877-432-9997
    Hotel website
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    2018-01-28 2018-01-29
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    Traveller (33)
    Room & Suite (27)
    Dining (3)
    • Excellent37%
    • Very good19%
    • Average10%
    • Poor15%
    • Terrible19%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Pets Allowed
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (86)
    There are newer reviews for Extended Stay America - Sacramento - White Rock Rd.
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    11 - 15 of 86 reviews

    Reviewed 30 July 2017

    Avoid this property! Room was unclean, smelled of smoke, personnel at front desk were inattentive, bored, lazy & non-responsive. So called "continental breakfast" was not "continental" - it was breakfast bars & coffee.More

    Review collected in partnership with Extended Stay
    Thank johnsT1300QC
    Response from 00esa, General Manager at Extended Stay America - Sacramento - White Rock Rd.Responded 1 August 2017

    Johns, we're truly sorry that your room was not in the spotless condition it should have been, and even more, so that we did not correct this to your satisfaction. We take the cleanliness of our rooms very seriously, so what you experienced is not...More

    Reviewed 11 July 2017

    I reviewed a few months ago and warned travelers that this hotel is only adequate. I thought I would take the opportunity to update. Here is what has happened to me and why I feel this is no longer a place that I would recommend...More

    Thank John D
    Response from 00esa, General Manager at Extended Stay America - Sacramento - White Rock Rd.Responded 12 July 2017

    John, on behalf of the entire team here at our property, please accept our sincere apology for not meeting your expectations during your visit. We're sorry that we were not attentive to your needs and that our lack of responsiveness marred your stay with us....More

    Reviewed 6 July 2017

    The carpet is absolutely disgusting... I don't think it has been shampooed in quite a while. The kitchen was not very clean, the walls were dirty. The staff is quite nice though. We also had someone next door that had broken into the room and...More

    Review collected in partnership with Extended Stay
    Thank Sonya C
    Response from 00esa, General Manager at Extended Stay America - Sacramento - White Rock Rd.Responded 8 July 2017

    Sonya, thank you for staying with us. We are glad you liked the service provided by our associates. However, we are sorry for the cleanliness issues you experienced here. I have shared your concerns with my housekeeping team to take the corrective actions. We hope...More

    Reviewed 30 June 2017

    If you're looking for a great place to stay by all means stay here. I have stayed several times here. I recommend this place to CDL drivers as it has a full kitchen, dishes, and laundry facilities. A home away from home where you can...More

    Review collected in partnership with Extended Stay
    Thank Laura C
    Response from 00esa, General Manager at Extended Stay America - Sacramento - White Rock Rd.Responded 1 July 2017

    Laura, thank you for choosing Extended Stay America - Sacramento - White Rock Rd. and sharing your kind remarks. We are happy to read everything we have to offer worked great for you which led to a pleasant stay. Your recommendation is thoroughly appreciated, and...More

    Reviewed 13 June 2017

    I had to check the address to make sure I was reviewing the right hotel as I saw these 5 star review and there is no way they are legitimate reviews, ha. Must be friend or paid them to give this place 5 stars. First...More

    Thank Retiredliving
    Response from 00esa, General Manager at Extended Stay America - Sacramento - White Rock Rd.Responded 15 June 2017

    We're truly sorry you experienced so many difficulties in your room. This is not the level of service we generally provide, and it certainly does not meet our standards. We appreciate you for bringing these issues to our attention and will certainly take appropriate steps...More

    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    • Price range
    • US$81 - US$101 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 1
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Extended Stay, Hotels.com, getaroom.com, Evoline ltd, Hotwire, Cancelon and TripOnline SA so you can book your Extended Stay America - Sacramento - White Rock Rd. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Rancho Cordova
    • Also Known As
    • Extended Stay Rancho Cordova ,
    • Rancho Cordova Extended Stay
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    Traveller (33)
    Room & Suite (27)
    Dining (3)
    Hotel & Grounds (9)
    Bathroom (5)
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    Questions & Answers
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    Room Tips
    "Avoid the backside of the hotel"
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    "Don't be afraid to ask.."
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    "Higher floors are quieter. This is a 3 story hotel with an elevator. All entry doors to your room are on the..."
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    "Stay away from the back of the hotel, it is next to the freeway and loud"
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