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Aloft Ontario-Rancho Cucamonga

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Aloft Ontario-Rancho Cucamonga
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586 Reviews from our TripAdvisor Community

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Showing 571: English reviews
Reviewed 3 November 2014

Employees here are very helpful and coutesous. Rooms were clean and the hotel housekeepers were awesome. Especially the manager Lisette Hailee,who did everything asked with a smile. Asked her for numerous items and never once did she frown or tell me no! Impressive stay

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Helpful?
Thank Bford98
Santa Monica, California
Reviewed 26 October 2014

We needed to get a hotel as my girfriend were celebrating her sister's 50th birthday. The hotel was just a beautiful as it was shown on Hotels.com. Our first time at any Aloft Hotel, we met Shayne at the front desk. Lively, exuberant, and all smiles. I could tell he was a natually happy guy and loved what he did....

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Helpful?
1Thank Dennis L
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

We are glad you enjoyed your stay here with us to celebrate a birthday! Our talent agents take great pride in providing the best guest service possible, it brings a smile to my face knowing that Shayne took great care of your stay. We hope you will celebrate your next birthday with us! Have a wonderful day! Gonzalo Rodriguez

San Diego, California
Reviewed 21 October 2014

For a quick, one night visit in the Inland Empire this hotel cannot be beat. Although technically it is a more limited service property compared to the nearby Sheraton, I much prefer this hotel because it is new, modern, and overall has a good feel. This is a typical Aloft property -- limited service, low cost, and tailored to younger...

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Thank TravelingNomad1000
Reviewed 21 October 2014

It's just what I thought! The rooms are spacious the decor is funky urban, clean and the beds are very comfortable, ask the maids for extra Blue Bliss Soap. Shayne and the front desk crew do a great job, they are very professional and helpful and ask them to make you a morning breakfast sandwiches, I have one every morning,...

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Helpful?
Thank ddt736
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Hello, Thank you for your feedback in regards to your stay. I'm glad your enjoyed our breakfast down to our Bliss soap. I'm also happy to hear that Shayne and the rest of our team offered great service to you! Come visit us again, Have a great day, Gonzalo Rodriguez

Roseville, California
Reviewed 21 October 2014

I stayed at the aloft on a Thursday night and it was quite abuzz with people. For being a sold out night the staff was great! Nik checked me in and Daniel helped me with my questions. In the morning the breakfast made by Lissette was excellent! It was fantastic meeting the sales team. Stacy and Ambyr were great in...

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Helpful?
Thank sheranimo_
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Thank you again for staying with us. I am pleased to hear that different members of our team were able to assist in making your stay a memorable one! We will all be delighted to have you stay again with us very soon! Sincerely, Gonzalo Rodriguez

Fontana, California
Reviewed 16 October 2014

Excellent customer service. Nice folks all around. Talk to Alexis to get your drink on at the bar downstairs, Shayne and Kristi for some delicious breakfast nomz, and Adrian for any quick trips to the store/fast food.

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Helpful?
1Thank Paradyce
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Hello, Thank you again for stay with us. I'm glad to Alexis, Shayne and Kristi offered great service to you. Glad you also enjoyed our Refuel breakfast as well. We look forward to your next visit! Sincerely, Gonzalo Rodriguez

Mansfield, Ohio, United States
Reviewed 15 October 2014

I travel a lot and obviously have many choices for lodging . the reason I stay at the aloft in rancho every time is simple. They are welcome,pleasant and make you feel at ease and at home. Everyone has a smile and will always go the extra mile. Kristi at the front desk is always pleasant and a!ways has a...

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Helpful?
Thank Roger S
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Hello, Thank you for you're loyality to our hotel. I'm proud to hear that you always have an enjoyable stay with each of your visits. I know Kristi takes pride it her guest service and I'm glad that she always extends that out to you as well. We hope to see you again soon! Sincerely, Gonzalo Rodriguez

Reviewed 10 October 2014

I have been coming here for the past few years and its always got a fun crowd, which suprised me since this a tucked away hotel. The food and drinks are good and the price is fair. The bartenders and other personnel make you feel welcome and its easy to make friends here! This is the spot for me and...

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1Thank officechick90
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

I'm happy to hear that you find our hotel a hidden gem! Our bartenders do the best they can to offer wonderful, fun, upbeat service! Cheers to you! Come back and visit us again soon! Have a great day, Gonzalo Rodriguez

Reviewed 10 October 2014 via mobile

I work really close to aloft and my co workers and I love coming here after work. The happy hour is great and the staff is super friendly. My favorite bar tender is Alexis. She's very attentive and always makes sure my glass is full. This is definitely a place that I look forward to going to after a long...

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Helpful?
1Thank Catyi51
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Thank you for choosing our hotel for you're place to relax after work. Alexis loves making sure our guests feel welcome and at home here. Please feel free to stop by again and enjoy our drinks at our Wxyz bar! Have a wonderful day! Gonzalo Rodriguez

Reviewed 8 October 2014

I really enjoy staying at this hotel. It's beautiful & the employees are super nice.. I have to say that my Fav part of staying, is hangin out at the bar..Alexis is an amazing bartender with a great personality.. Her drinks are always on point!

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Helpful?
1Thank Monique C
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

I'm sure my team would be happy to hear that we offered great service during your visit. Our staff takes pride in making sure our guests are happy! I am also please to hear that Alexis made your drink on point as well! We look forward to your next visit! Have a great day Gonzalo Rodriguez

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Aloft Ontario-Rancho Cucamonga Hotel is located just minutes from the Ontario Airport. Enjoy our wireless internet, loft inspired rooms, and nearby shopping, baseball, Nascar, and so much more! ... more   less 

Additional Information about Aloft Ontario-Rancho Cucamonga

Address: 10480 Fourth Street, Rancho Cucamonga, CA 91730
Region: United States > California > Rancho Cucamonga
Price Range: $158 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Ontario-Rancho Cucamonga 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Aloft Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
Aloft Rancho Cucamonga
Hotel Style:
#2 Romantic Hotel in Rancho Cucamonga
#4 Family Hotel in Rancho Cucamonga
#5 Business Hotel in Rancho Cucamonga
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Ontario-Rancho Cucamonga staff and other travellers.
4 questions
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Los Angeles, California

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Questions? Get answers from Aloft Ontario-Rancho Cucamonga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I called fire marshall - will not stay there again unless I have confidence that the issues have been addressed! YOU SHOULD NOT either”
 of 5 bubbles U7045MHjohnp, 5 Dec 2016 | Read review
“Ask for a room with a view of the mountains”
 of 5 bubbles mishywishy2016, 4 Nov 2016 | Read review
“higher level floor with mountain views”
 of 5 bubbles fabby2014, 26 Oct 2016 | Read review
“just don't stay here”
 of 5 bubbles sevans1023, 29 Sep 2016 | Read review
“The rooms with the two beds are large and very comfortable.”
 of 5 bubbles 559michelej, 10 Sep 2016 | Read review
5 of 5