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Homewood Suites by Hilton Ontario-Rancho Cucamonga

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Homewood Suites by Hilton Ontario-Rancho Cucamonga
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369 Reviews from our TripAdvisor Community

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Showing 359: English reviews
Carson
Reviewed 22 November 2016

The hotel overall was very nice. The staff was extremely welcoming and helpful except for the overnight front desk agent. She was beyond rude and had a really bad attitude for no reason. She was really sarcastic too which is a pet peeve and no one especially not a hit on honors member should be treated that way.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Y7640TGstephaniem
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear Y7640TGstephaniem, We appreciate your feedback, and will forward them to the appropriate department heads to determine how we can help make our guests' stays a more efficient and memorable one. Your comments will serve as a good basis for our continual training for our staff. We hope that you will give us another opportunity to exceed your expectations. Sincerely,...

Tucson, United States
Reviewed 16 November 2016

This is a good , clean Hotel with nice amenities and nice, friendly staff. the breakfast is reasonably good, and the evening dinners are a nice touch. I recommend this hotel for someone travlling on business or for pleasure.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Fadi H
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear Fadi H, We appreciate you leaving your feedback here on Trip Advisor. We are glad to know that you enjoyed our service and the hotel facility. We truly appreciate you allowing us to be your host multiple times and hope to see you again soon. Warm Regards, Heather Cristler Assistant General Manager

Selma, United States
Reviewed 15 November 2016

Very satisfied with room size. Surprised to find a full kitchen! Location was great! Can walk to the outlet mall and lots of restaurants. Rooms were clean and spacious. Breakfast was an added bonus. Highly recommend this hotel!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Lupe C
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear Lupe C, Thank you so much for posting about your stay at the Homewood Suites Rancho Cucamonga. We are pleased to know that you enjoyed our spacious suites and our complimentary breakfast. We look forward to having you back in the future. Sincerely, Heather Cristler Assistant General Manager

Rancho Cucamonga, California
Reviewed 14 November 2016

Staff is fine, for the most part, but hospitality management forgot what the word hospitality meant. Their loss. So, so sad, we miss our Hilton Family. Poor skills and decisions made by hospitality management company; without concern for how their actions affect their staff and guests. Still waiting on 80,000 points not credited and refund of $757.20 in hantom, unsubstantiated...

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Helpful?
Thank Kimberley B
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear Kimberley B, Thank you for taking time to provide your feedback. We apologize that we failed to meet your expectations. I will take your comments into consideration and certainly appreciate your business. I do apologize for the inconvenience. Sincerely, Heather Cristler Assistant General Manager

Reviewed 3 November 2016

Nice, clean, friendly place to stay that is near everything. The rooms were big, kitchens useful and sleeping area/bed comfy. The location is near everything. Food, entertainment and the expressways. Staff was helpful and the cleaning folks, top notch.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Arthur L
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear Arthur L, Thank you for writing such a kind review about your recent stay with us. We thank you for highlighting our spacious suites, our wonderful location and our friendly staff. We are thrilled that you enjoyed your stay with us and look forward to welcoming you back in the future. Sincerely, Heather Cristler Assistant General Manager

Los Angeles, United States
Reviewed 1 November 2016

Great experience! The bed was comfortable. Everything was very clean. The kitchen had the basics, and I loved that it had a full-sized refrigerator. Staff were very friendly and helpful. I would definitely stay at this hotel again.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Katrine M
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear Katrine M, Thank you for posting a review here on Trip Advisor about your stay with us. Thank you for complimenting our friendly staff, and our clean hotel! We are glad you enjoyed your time with us an hope to see you again soon. Warm Regards, Heather Cristler Assistant General Manager

Allyn, United States
Reviewed 27 October 2016

Couldn't have asked for a better hotel room. I've lived in apartments that weren't this spacious! Comfortable living room with fold-out sofa and easy chair; separate bedroom with very comfortable bed and lots of pillows; spacious bathroom; small dining/work table; and a great little kitchen with a two-burner cooktop, full-size refrigerator, dishwasher and full set of pots, pans, and dishes....

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Stephen C
Stephanie L, General Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Greetings Stephen C, Thank you for sharing your experience at our hotel with other travelers via TripAdvisor.com. We certainly appreciate that and hope to see you again next time you are in the area. Best, Stephanie Lopez

Las Vegas, Nevada
Reviewed 25 October 2016

Our original reservation at another hotel fell thru due to a mistake we made. We had a conference and almost all hotels in the area were booked. Thank you Jesus, Home wood Suites found us a room! They were a wonderful find.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank bodejeffreys
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear bodejeffreys, Thank you for writing your review about your recent stay at our hotel. I am so glad that we were able to accommodate you when the area was sold out. We are so happy to hear you enjoyed your time with us. If ever traveling back in the area we would love to welcome you back. Kind Regards,...

Springville, United States
Reviewed 24 October 2016

My family of 6 traveled down to see some friends & enjoy a Dodger playoff game. The staff was very friendly, remembered my name, and very helpful. The facilities were awesome and the room perfect for my family. I will definitely come back here to stay with my family when we're back in town.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Richard F
Tharaldson, Guest Relations Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Thank you for your review of our hotel. We are pleased to hear that you and your family enjoyed your stay with us and that our team took great care of you. We look forward to seeing you again when you are in the area. Have a Great Day! Amy Trostle

Vacaville, California
Reviewed 20 October 2016

The staff and breakfast was amazing. I would recommend this place to anybody traveling. I will be staying here again! Thanks for the great experience! Small detail, fridge wasn't working properly warm

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Sonji72
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear Sonji72 Thank you for instilling your trust in the Homewood Suites by Hilton on your recent trip to the Ontario/Rancho Cucamonga area. Thank you for highlighting our wonderful staff and our amazing breakfast! I apologize for the inconvenience you experienced with the fridge not cooling properly. We will make sure you pass this on to the appropriate department to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Homewood Suites by Hilton Ontario-Rancho Cucamonga

Address: 11433 Mission Vista Drive, Rancho Cucamonga, CA 91730
Region: United States > California > Rancho Cucamonga
Price Range: $179 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Ontario-Rancho Cucamonga 3*
Number of rooms: 103
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Hotwire, Travelocity, Hotels.com, Orbitz, Priceline, Cancelon, Booking.com, TripOnline SA and HotelQuickly so you can book your Homewood Suites by Hilton Ontario-Rancho Cucamonga reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
Homewood Suites Rancho Cucamonga
Homewood Rancho Cucamonga
Rancho Cucamonga Homewood Suites
Hotel Style:
#1 Romantic Hotel in Rancho Cucamonga
#2 Family Hotel in Rancho Cucamonga
#4 Business Hotel in Rancho Cucamonga
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Ontario-Rancho Cucamonga staff and other travellers.
1 question
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Questions? Get answers from Homewood Suites by Hilton Ontario-Rancho Cucamonga staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not crime free”
esperandrich, 14 Apr 2017 | Read review
“The Suite was Nice, Clean and Well Presented as Always. I would not consider staying anywhere else when in the Rancho Cucamonga, Ontario area. This property is close to the Premiere shopping (i . e. Saks Off 5th, Tommy Hilfiger etc) and numerous Restaurants. Moreover, the Customer Service at this Property is Outstanding!”
448eddiel, 9 Apr 2017 | Read review
“Clean and comfortable”
655jeannies, 16 Mar 2017 | Read review
“The only things I can think of that would be negative comments would be that the toilet flushes rather loudly and also the furnace/heater was kind of loud when it came on. But otherwise, very comfortable room”
chrismQ4505DA, 10 Mar 2017 | Read review
“Great room. ”
janettep163, 22 Feb 2017 | Read review
5 of 5