We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
BEST WESTERN PLUS Heritage Inn Rancho Cucamonga\/Ontario
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","template":"ibex_photo_carousel_streamline__widget","dust":{},"name":"ibex_photo_carousel_streamline"}}
Add Photo Write a Review

413 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 402: English reviews
Reviewed yesterday NEW

If this is the #1 hotel in Rancho Cucamonga, then they need more hotels. I would totally rate this place as average. I'm actually writing this as I'm in my "run of the mill" room. Upon entering the lobby, I immediately noticed a stall unpleasant odor. That odor also continued in the elevator. The room was clean but very average....

 Report
Helpful?
Thank Steve A
Joinville, SC
Reviewed 2 days ago NEW

This is an excelent Best Western. Everything works perfecltly. Staff very attentive, rooms clean and comfortable, coffee machine in lobby with prime coffe capsules. Great breakfast. Lots of parking. Good reataurants nearby. Short driving distance to Ontario Mills.

Review collected in partnership with Best Western
 Report
Helpful?
Thank DavyLincoln
Hollister
Reviewed 3 days ago NEW

Hotel was fairly new. Only stayed for 1 night. Restaurants are within walking distance from the hotel. Only thing I will say is... the shower head is mounted higher than usual that's it's hard to reposition to your height. Other than that, our stay was nice!

 Report
Helpful?
Thank lulubelle283
Temple, Texas
Reviewed 1 week ago

Greeted by Very pleasant staff. Clean. Quiet. Several Nearby restaurants available. Ample parking. Typical breakfast offered. Coffee was hot and fresh. Checkout was relatively painless. Again very pleasant staff.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Joseph H
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for completing the survey regarding your recent stay at our property. WE are very happy the staff was pleasant and you enjoyed the location! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience...

San Jose, United States
Reviewed 2 weeks ago

The Hotel is in a great location and is adjacent to shopping, theaters, churches, banks and dining. The breakfast is great and the staff is always friendly. I've stayed here several times and don't see a reason not to. It's quiet and safe at night.

Review collected in partnership with Best Western
 Report
Helpful?
Thank E997IOdannyc
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for completing the survey regarding your recent stay at our property. We are very happy to have you back again! We are very fortunate to be so close to many stores and restaurants in a safe area. Your business is very important to us and we value your feedback. By telling us what you liked about your stay...

Reviewed 2 weeks ago via mobile

Absolutely horrible! If I could rate it zero I would. Absolutely horrible customer service and the room was dirty. DO NOT STAY HERE IT'S NOT WORTH THE MONEY!!! First off, we got there early and walked up to the front desk. I woman came out and as soon as my husband said we have reservations the lady cut him off...

 Report
Helpful?
Thank Elisabeth R
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Bear Valley Springs, California
Reviewed 4 weeks ago via mobile

I had a pleasant stay at this hotel. It was quiet and relaxing. The only complaint I had was the gym. Most of the machines were not working, so I gave up. Breakfast was ok, typical eggs and stuff. Mimi's cafe next door. Would stay again if in the area.

 Report
Helpful?
Thank cold1za
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for completing the survey regarding your recent stay at our property. We are very happy you enjoyed your stay with us. I would like to offer you free passes to LA Fitness on your next stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and...

Sacramento, California
Reviewed 10 December 2016

My stay here as usual was very good. Staff is always so very helpful, and if there is a problem they go out of there way to help and solve it. Hotel is very clean and comfortable. They have a very good breakfast and I always sleep comfortable.

Review collected in partnership with Best Western
 Report
Helpful?
Thank johnbR5646CZ
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the great review! I am very happy the staff was friendly and accommodating. Thank you for the compliments on our rooms and breakfast! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience...

Rancho Cucamonga, United States
Reviewed 7 December 2016

This hotel has great location and less than 2 miles away from Victoria Gardens. The rooms were comfortable, updated and nicely furnished. They offer free breakfast in the morning from 6am-11am as well. The only negative is that the front desk staff was a little snobby as he basically ignored me upon my arrival as he continued his work for...

Review collected in partnership with Best Western
 Report
Helpful?
1Thank 883melvinc
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for completing the survey regarding your recent stay at our property. We are very happy you enjoyed your stay with us. I apologize for the greeting from the guest service agent. I have addressed this issue with the staff member. Your business is very important to us and we value your feedback. By telling us what you liked...

Cody, Wyoming
Reviewed 3 December 2016

This property sits right in the heart of Rancho Cucamonga, right next door to Mimi''s Cafe and across the street from the mall. Friendly service, clean and comfortable beds. Perfect for someone doing business in the area.

Review collected in partnership with Best Western
 Report
Helpful?
1Thank Sonya M
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for completing the survey regarding your recent stay at our property. We are very happy the staff were friendly and accommodating! We are very fortunate to have so many amenities close by. Many of our guests have great comments about Mimi's Cafe! Your business is very important to us and we value your feedback. By telling us what...

82 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (29)
Viewed
View from Room (3)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (15)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (53)
Viewed
Room/Suite (22)
Viewed
Hotel & Grounds (9)
Viewed
Business Centre/Function Rooms (12)
Viewed
Dining (4)
Viewed
Pool/Beach Area (5)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Rancho Cucamonga
3.1 km away
Hilton Garden Inn Ontario / Rancho Cucamonga
Hilton Garden Inn Ontario / Ranc...
#2 of 9 in Rancho Cucamonga
447 reviews
2.1 km away
Four Points by Sheraton Ontario-Rancho Cucamonga
Four Points by Sheraton Ontario-...
#6 of 9 in Rancho Cucamonga
272 reviews
3.3 km away
Aloft Ontario-Rancho Cucamonga
Aloft Ontario-Rancho Cucamonga
#4 of 9 in Rancho Cucamonga
577 reviews
Show Prices
Show Prices
Show Prices
4.3 km away
Country Inn & Suites By Carlson, Ontario at Ontario Mills
3.1 km away
Homewood Suites by Hilton Ontario-Rancho Cucamonga
Homewood Suites by Hilton Ontari...
#3 of 9 in Rancho Cucamonga
331 reviews
6.1 km away
Azure Hotel & Suites Ontario Airport
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of Rancho Cucamonga, California, the Best Western Plus Heritage Inn is located just a short distance from many entertainment, shopping, and dining options including Victoria Gardens Shopping Center. ... more   less 

Additional Information about BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario

Address: 8179 Spruce Ave, Rancho Cucamonga, CA 91730-3818
Region: United States > California > Rancho Cucamonga
Price Range: $133 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario 2.5*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and Travelocity so you can book your BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Rancho Cucamonga
Rancho Cucamonga Best Western
Hotel Style:
#1 Family Hotel in Rancho Cucamonga
#3 Romantic Hotel in Rancho Cucamonga
#3 Business Hotel in Rancho Cucamonga
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario staff and other travellers.
4 questions
Ask a question
Las Vegas, Nevada
11 days ago
Uturoa, French Polynesia
10 months ago
over a year ago

See all questions (4)

Questions? Get answers from BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always ask for quiet room on top floor and away from elevators & ice/vending machines.”
 of 5 bubbles desertjoe, 27 Nov 2016 | Read review
“My room on the fifth floor was extremely quiet.”
 of 5 bubbles chazrb27, 9 Nov 2016 | Read review
“King bed was comfortable with a mountain view.”
 of 5 bubbles _dmeyer22, 2 Nov 2016 | Read review
“The suites were fabulous.”
 of 5 bubbles KimmieInIndy, 19 Jul 2016 | Read review
“Avoid asking for special requests”
 of 5 bubbles LoveleeviaUSA, 1 Jul 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay