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Agua Caliente Casino Resort Spa

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Agua Caliente Casino Resort Spa
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560 Reviews from our TripAdvisor Community

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Showing 539: English reviews
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Puyallup, Washington
Reviewed 2 days ago NEW

From the first point of service, valet to the last baggage porter, this property is exemplary. We enjoyed an executive suite comped by the hotel. The room was exceptionally quiet. The bed was like therapy for my back. All services were outstanding

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Helpful?
Thank RetCMS
Melanie M, Social Media Customer Service Rep. at Agua Caliente Casino Resort Spa, responded to this review

Good Afternoon RetCMS, Wow! Thank you for the incredible review. We are delighted to hear that our team members provided excellent service. We look forward to your next visit. Have a nice day. Best, Agua Caliente Casino Resort Spa

Las Vegas, Nevada
Reviewed 3 days ago NEW

Our first trip to Palm Springs. Selected Aqua Caliente over the other hotel resorts for the following reasons: centralized location, F&B variety, and room service availability. Since we are not gamblers the casino was not a major factor in our selection. From Valet Parking, Security, Cleaning Staff, Housekeeping Staff and F&B staff; customer service was consistent throughout and above expectations...

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Helpful?
Thank par_a_dice_lv
Melanie M, Melanie M. - Social Media Customer Service Rep. at Agua Caliente Casino Resort Spa, responded to this review

Good Afternoon par_a_dice_lv, Thank you for taking the time to write such a great and detailed review. We love that you and your family enjoyed the all the various dining outlets, pool, and our location! Thank you for the wonderful comments to our staff, we will be sure to forward your review to Mr. Josephson! We do hope you and...

Toronto, Canada
Reviewed 1 week ago

Stayed here one night before flight out of PSP. The room was very nice - above average, but I can't help but be disappointed with the strong cigarette smell throughout the hotel - including in the rooms. So many places in California are smoke-free, and where I come from all hotels are smoke-free so it is a deterrent to stay...

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Helpful?
Thank blizard27
Melanie M, Social Media Customer Service Rep. at Agua Caliente Casino Resort Spa, responded to this review

Good Morning blizard27, Thank you for taking the time to write a review. In regards to the cigarette smell, we do allow smoking in the Casino and we have air purifiers that release calming scents to help reduce the odor. Unfortunately, the busier the casino is, the harder the odor is to control. Thank you for your feedback. We will...

Rosemead, California
Reviewed 1 week ago

A nice gate away place for two days nestled in the desert yet close to the city. Plenty of fun and casino to relax and enjoy the change of venue. Fun to cool off the heat at the swimming pool with palm trees on the background while watching the NCAA finals at the cabana. Great snacks and drinks. The hotel...

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Helpful?
Thank butchrey
Melanie M, Social Media Customer Service Rep. at Agua Caliente Casino Resort Spa, responded to this review

Good Afternoon butchery, Wonderful! Thank you for taking the time to write such a nice review. Now that's a relaxing way to watch NCAA finals, poolside! We are happy that you are impressed with your visit and we appreciate you spreading the word. Thank you again and have an amazing day! Best, Agua Caliente Casino Resort Spa

San Diego, California
Reviewed 1 week ago

We went here for a concert to their venue The Show. We originally thought of staying there, but opted for the Renaissance in Palm Springs instead. We're glad we didn't stay. While The Show is a nice venue with good seating and great sound, the casino has to have some of the worst ventilation of any casino I've been in....

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Helpful?
Thank Mr_Firestone
Brie O, Social Media Specialist at Agua Caliente Casino Resort Spa, responded to this review

Good morning Mr. Firestone, Thank you for taking the time to share your experience in a written review. We are glad to hear that you enjoyed our concert venue. Thank you for your feedback regarding the smoke. We do allow smoking in the Casino area and we have air purifiers throughout the property to help reduce the smell. Unfortunately, the...

Tucson, Arizona
Reviewed 2 weeks ago via mobile

This casino is very nice.Found it to be not too crowded , clean, attractive, good amount of tables and very nice lounge.The lounge was well appointed with decor, nicely decorated stage, dj, live music, flat screens , bar service. The band was awesome .... people were having a great time dancing. No cover is great , so u can go...

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Helpful?
1Thank frankiesnow
Melanie M, Social Media Customer Service Rep. at Agua Caliente Casino Resort Spa, responded to this review

Good Afternoon frankiesnow, Thank you for all your feedback regarding your visit. We are glad to hear you had a fantastic time at the lounge. Make sure to follow us on all our Social Media, to stay updated on the bands performing at the lounge. We sincerely apologize for the service you received during your dining experience. We will share...

Yorba Linda, California, United States
Reviewed 2 weeks ago

Why would anyone drive to Las Vegas when we have Agua Caliente only 70 miles east of LA. We stayed for 2 nights (Monday / Tuesday). The room was beautiful - very big and CLEAN. The pool was very nice (music playing not to loud) and plenty of shade and lounge chairs. The restaurants were very good and the casino...

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Helpful?
Thank NICKYV01
Melanie M, Social Media Customer Service Rep. at Agua Caliente Casino Resort Spa, responded to this review

Good Afternoon NICKYV01, Thank you for this amazing review. It is great to hear all such wonderful comments about our resort. We are glad you had a great mid week getaway and we hope to see you on the next one. Thank you again and have a nice day. Best, Agua Caliente Casino Resort Spa

Huntington Beach, California
Reviewed 3 weeks ago

Just like the rest of Southern Californian Casino's, Agua Caliente's accommodations, service and overly inflated room rates come at no surprise to the guest. The pool area is nice and the concert venue is impressive. However, guests can expect to receive sub par service at the bars and as with other Southern Californian casino resorts, management continues to underwhelm with...

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Helpful?
1Thank Jeff P
Melanie M, Social Media Customer Service Rep. at Agua Caliente Casino Resort Spa, responded to this review

Hello Jeff P., We appreciate you taking the time to review your recent stay. We are disappointed to hear we did not meet your level of service standards. We will forward your comments to our Executive Team for review. We hope you will give us another chance in the future. Thank you and have a great day. Best, Agua Caliente...

Phoenix, Arizona
Reviewed 3 weeks ago

After a long trip arriving at this location was a true respite in the desert. We at in their Café and had excellent Chinese food, great cocktails and sat in a beautiful area overlooking the pool area. Afterward we walked around the grounds and just lounged in the sun until it was dusk; then it was time for the Casino...

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Helpful?
Thank angied764
Melanie M, Social Media Customer Service Rep. at Agua Caliente Casino Resort Spa, responded to this review

Good Afternoon angied764, Wonderful! Thank you for taking the time to write such a nice review. It sounds like you had a fun vacation. We are thrilled that you are impressed with your visit and we appreciate you spreading the word. On Fridays, Grand Palms Buffet has Buy One, Get One Seafood Fridays! Next time you visit, you will have...

Anaheim, California
Reviewed 4 weeks ago

OMG... Was the best date night ever:) Thank you to my casino host Shakira for alerting me of the awesome show that was coming to the casino. I was able to book a room, get tickets and have the best night in a while. The weather was perfect, not to hot so we spent the day at the pool, great...

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Helpful?
Thank mishelle v
Melanie M, Social Media Customer Service Rep at Agua Caliente Casino Resort Spa, responded to this review

Good Afternoon mishelle v, What a wonderful review! Thank you for the nice compliments towards our Team Member! We will share your review with Shakira's Management. In addition, we're thrilled you had the time of your life at our resort, as well as at the Duran Duran concert. It is nice to hear you're impressed with your stay and we...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All the pleasures of a luxurious, four-diamond destination are yours at Agua Caliente Casino Resort Spa in Rancho Mirage, California. Our beautiful 16-story resort includes our wildly popular casino, and has pools and well appointed cabanas, an exceptional spa, and a state-of-the-art concert theatre. Located only seven miles from Palm Springs International Airport and 130 miles east of Los Angeles off I -10 and Bob Hope Drive. ... more   less 

Additional Information about Agua Caliente Casino Resort Spa

Address: 32-250 Bob Hope Dr, Rancho Mirage, CA 92270-2704
Region: United States > California > California Desert > Rancho Mirage
Price Range: $197 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Agua Caliente Casino Resort Spa 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
Agua Caliente Hotel Rancho Mirage
Agua Caliente Casino Resort Spa Rancho Mirage, California Desert, CA
Hotel Style:
#1 Green Hotel in Rancho Mirage
#2 Romantic Hotel in Rancho Mirage
#4 Spa Hotel in Rancho Mirage
#5 Luxury Hotel in Rancho Mirage
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Questions & Answers

Here's what travellers have asked, with answers from Agua Caliente Casino Resort Spa staff and other travellers.
21 questions
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Lakewood, California
9 months ago
Monrovia, California
over a year ago
Ottawa, Canada
over a year ago

See all questions (21)

Questions? Get answers from Agua Caliente Casino Resort Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is the highest building for miles, so a higher room would give you a stunning view of the desert valley. Lovely !”
blizard27, 16 Apr 2017 | Read review
“Chose the rooms facing the pool.”
butchrey, 11 Apr 2017 | Read review
“All rooms seemed good”
NICKYV01, 7 Apr 2017 | Read review
“We did not stay in the room, just went for food and the general ambiance.”
angied764, 27 Mar 2017 | Read review
“try to get a room with the mountain views, they are great”
mishellev, 20 Mar 2017 | Read review
5 of 5