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Pullman San Francisco Bay

Hotels.comUS$149*
View Deal
Certificate of Excellence
GreenLeadersSilver level
May 7 May 8
1 room 2 adults 0 children
US$221*
US$149*
US$221*
US$149*
US$221*
US$149*
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Pullman San Francisco Bay
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1,351 Reviews from our TripAdvisor Community

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Showing 1,160: English reviews
Salt Lake City, United States
Reviewed 20 November 2014

Very nice business hotel. Well appointed and equipped rooms. Comfortable beds and quiet HVAC system. Only issue was a slow drain in the shower. The hotel is in a business park, so there are no restaurants close.. Staff was very attentive.

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank A J
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Solana Beach, California
Reviewed 20 November 2014

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Frank L
John H, General Manager at Pullman San Francisco Bay, responded to this review

London, United Kingdom
Reviewed 11 November 2014

This is my second review of the Sofitel and while the overall service is still lacking, the quality of the rooms has improved. The room type I stayed in had been updated since my previous visit and I really appreciated the VAST amount of electrical sockets they put in everywhere - I could charge all my appliances at the same...

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Helpful?
Thank Inselhuepfer3
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear Inselhuepfer3, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Redwood City, California
Reviewed 7 November 2014

Review collected in partnership with Accorhotels.com
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Helpful?
3Thank 822rosat
John H, General Manager at Pullman San Francisco Bay, responded to this review

Reviewed 6 November 2014 via mobile

Hotel is all about appearances. No action, effort or concern displayed by staff. Expect to ask more than once for anything. Very new clean building. Lots of maintenance and cleaning happening. Facilities and amenities are good. Tv channels available are unusual. Staff don't remember you 5 min later. There are no decent restaurants in the vicinity and the hotel will...

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Helpful?
1Thank Michael H
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please...

Reviewed 5 November 2014 via mobile

I am working as cabin crew, after 16 hrs flight ,the hot had not our rooms ready so we need to stay at the lobby for more than an hr. Apart from that they had not any food in the hotel and they just give us 30$. Needless to say that the prices on the menu are to expensive without...

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Helpful?
2Thank Thanos G
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please...

Porto Alegre, RS
Reviewed 5 November 2014

I always stay at the Sofitel when visiting Oracle HQ's at Redwood, not very good if you want to visit SFO, but it's walking distance of the HQ so works great for me, you have two outlet malls (if you want to go shopping) at a 45 minute drive distance

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Helpful?
Thank PrettoMauricio
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Dallas, Texas
Reviewed 5 November 2014

Spent the last 2 days here ... What a terrible experience ! This hotel had a bad outbreak of a virus so they kept the restaurant and coffee bar closed No apologies I would not suggest using this hotel again for a meeting Definitely not up to Sofitel standards!!!

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Helpful?
3Thank terry w
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear Ms. Terry W, We've seen that you were unhappy with a recent visit to our property. Your opinion is very important to us. I'd like to give you some more details that we believe you will find reassuring. Look for an email from us shortly Sincerely, John Hutar General Manager Sofitel San Francisco Bay, California

Santa Barbafa
Reviewed 5 November 2014

Review collected in partnership with Accorhotels.com
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Helpful?
2Thank Patrick F
John H, General Manager at Pullman San Francisco Bay, responded to this review

Reviewed 4 November 2014

This is a very nice property hidden in a business arena area, but has great views of the bay. Front desk was very friendly, and the bed was very comfortable. Everyone was very accommodating here and rooms were comfy and clean,

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Helpful?
1Thank Planettahoe
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Pullman San Francisco Bay, an exclusive 'corporate resort' reputed for its refinement, considerate service and attention to detail. Whether you are visiting for pleasure or in town for business, you will savor this truly unique experience, a total immersion in comfort! Enjoy the superbly appointed accommodations in tranquil surroundings fanned by gentle breezes... Ideally situated between San Francisco and San José, this luxurious establishment is only minutes from the airport. ... more   less 

Additional Information about Pullman San Francisco Bay

Address: 223 Twin Dolphin Dr, Redwood City, CA 94065-1414 (Formerly Sofitel San Francisco Bay)
Region: United States > California > Redwood City
Price Range: $194 - $595 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman San Francisco Bay 4*
Number of rooms: 421
Reservation Options:
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Also Known As:
Sofitel San Francisco Bay Hotel Redwood City
Sofitel Hotel Redwood City
Sofitel Redwood City
Redwood City Sofitel
Hotel Style:
#1 Green Hotel in Redwood City
#1 Business Hotel in Redwood City
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Questions & Answers

Here's what travellers have asked, with answers from Pullman San Francisco Bay staff and other travellers.
16 questions
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Atlanta, Georgia
over a year ago
5 months ago

See all questions (16)

Questions? Get answers from Pullman San Francisco Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd think all rooms are equally good.”
Karen835, 18 Mar 2017 | Read review
“higher rooms have view of SF bay”
RhettL905, 12 Mar 2017 | Read review
“get your snacks before you get there, nothing close by and no vending machines”
scottfI2371GY, 6 Mar 2017 | Read review
“ask in advance for a view of the water on one of the higher floors of the 10 story hotel”
Hansa108, 5 Mar 2017 | Read review
“get a water view on the ninth floor”
ElisaAllechant, 13 Feb 2017 | Read review
5 of 5
Hotels.com
US$149* /night
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Prices are for 1 room, 2 adults
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