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Pullman San Francisco Bay

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1,307 Reviews from our TripAdvisor Community

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Showing 1,119: English reviews
Richardson, Texas, United States
Reviewed 5 August 2014

Stayed for two nights. Had dinner and breakfast. Excellent food and outstanding service were what I would have expected from this French hotel chain. Convenient location and good workout facility along with friendly staff will make this a regular stop on my trips to the Bay Area.

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Helpful?
Thank Spencer S
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Nortre Califonkneeonee
Reviewed 5 August 2014

Valet attendant Manny was the best, check in was coldly efficient, Junior suite on third floor was subject to late night truck backing noises, shower head leaked more than worked and the mini refrigerator was plopped on the floor like a afterthought as you entered. Sofitel Bed and Duvet was soft and cozy with a grand view of a intersection....

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Helpful?
1Thank ManOfC0nstantS0rr0w
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Slovenia
Reviewed 5 August 2014

As someone said yes...the staff is instructed to say Bonjour non stop. But there the french language stops :) Hotel is nicely located 15-20 min from the SFO airport towards San Jose just next to highway 101. Rooms are super clean and beds comfortable as well. Didn't get the chance to experience breakfast, but did have a snack at the...

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Helpful?
Thank uti10
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Grass Valley, California
Reviewed 5 August 2014

Stayed on a Friday and Saturday. The rates are reduced on the weekends. This hotel has been around many years. Unlike many SF hotels this one has kept the property updated and it is beautiful. The lobby and bar are inviting. The rooms have been remodeled; and almost every room has a nice view. Will stay here again.

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Helpful?
1Thank Donna L
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Dubai, United Arab Emirates
Reviewed 4 August 2014

I wonder who makes those fake corporate identities. Saying bonjour in the middle of night is plain stupid. That aside, there is nothing wrong with this hotel. Rooms are nice and clean, staff is accommodating most of the time and facilities are good. Breakfast is good, but a la carte only which might be a problem on a busy morning...

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Helpful?
1Thank FoodEliminator
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Minneapolis, Minnesota
Reviewed 28 July 2014

We stayed at the Sofitel San Francisco Bay on July 22, 2014. We decided to eat at the restaurant in the hotel. This decision ended up being one of my worst dining experiences that I've had in a LONG time (I'm fifty years old). It was actually pretty laughable it was so bad. I'm not usually a person that complains...

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Helpful?
Thank AnnStanekMpls
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear Anne Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience at our restaurant did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very...

Reviewed 28 July 2014

Let me start by saying that I would stay here again. We stayed 3 nights. I really liked that this hotel is super clean and that is top priority to me. Interior decor is fabulous; very modern with lots of clean lines. We were so happy that months before our stay we'd requested a mini fridge in our room and...

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Helpful?
Thank MrsGoodface
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

London, United Kingdom
Reviewed 23 July 2014 via mobile

Stayed for a business trip, generally very decent hotel. Nice reception, dining, bar area and views overlooking a lake. Rooms are average American hotel rooms but decent enough. Good was excellent. Strange though that they make the staff say 'Bonjour' all the time which is kind of fake in California!!!

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Helpful?
Thank NickJ2000
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Long Beach, CA
Reviewed 22 July 2014

My wife, Dog and I stayed here for a second time as my wife was riding In The Aids/Lifecycle ride for a 3rd year. She likes this place for a variety of reasons, but mostly because it's just a nice place to stay considering she would be sleeping in a tent for 7 nights during the ride. The hotel has...

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Helpful?
Thank Rich45LongBeach_CA
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Los Angeles, California
Reviewed 21 July 2014

My best friend and I were in town for a Mastermind Treasure Hunt @ the SF Library. We stayed 2 nights at this Sofitel. Set in an area of hotels, it was more quiet than I expected for a weekend. Lots of business travelers and families. The hotel and our room was quiet and clean. Check in/out was easy. The...

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Helpful?
Thank Brigette M
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Pullman San Francisco Bay, an exclusive 'corporate resort' reputed for its refinement, considerate service and attention to detail. Whether you are visiting for pleasure or in town for business, you will savor this truly unique experience, a total immersion in comfort! Enjoy the superbly appointed accommodations in tranquil surroundings fanned by gentle breezes... Ideally situated between San Francisco and San José, this luxurious establishment is only minutes from the airport. ... more   less 

Additional Information about Pullman San Francisco Bay

Address: 223 Twin Dolphin Dr, Redwood City, CA 94065-1414 (Formerly Sofitel San Francisco Bay)
Region: United States > California > Redwood City
Price Range: $162 - $626 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman San Francisco Bay 4*
Number of rooms: 421
Reservation Options:
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Also Known As:
Sofitel San Francisco Bay Hotel Redwood City
Sofitel Hotel Redwood City
Sofitel Redwood City
Redwood City Sofitel
Hotel Style:
#1 Green Hotel in Redwood City
#1 Business Hotel in Redwood City
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Questions & Answers

Here's what travellers have asked, with answers from Pullman San Francisco Bay staff and other travellers.
15 questions
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over a year ago
2 months ago
Rouleau
over a year ago

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Questions? Get answers from Pullman San Francisco Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The elevators are noisy. They ignore requests for a room away from the elevator, anyway.”
 of 5 bubbles thomasbB6599PL, 8 Jan 2017 | Read review
“room with lagoon view is satisfying”
 of 5 bubbles cheolhyuny, 4 Jan 2017 | Read review
“view of the lagoon”
 of 5 bubbles josetter_11, 3 Jan 2017 | Read review
“Nice pond view”
 of 5 bubbles Alex915, 12 Dec 2016 | Read review
“Ask for a complimentary upgrade.”
 of 5 bubbles J209GKjohnr, 22 Nov 2016 | Read review
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