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Pullman San Francisco Bay

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Pullman San Francisco Bay
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1,338 Reviews from our TripAdvisor Community

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There are newer reviews for Pullman San Francisco Bay
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Showing 1,149: English reviews
Chico, California
Reviewed 21 July 2014

This place is about 30 mins from downtown SFO. Beautiful place, nice staff, and was clean. The food was okay but very expensive. Usual breakfast is $20 a plate. Beds on the smaller size. I didn't know I was allergic to the feather down comforter they use on the beds. I didn't sleep at all the first night with all...

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Helpful?
1Thank ChicoGRL
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Reviewed 20 July 2014 via mobile

I don't know where to start. From the SURPRISE $20.00 per day parking, or cleaning pubic hair out of the bathtub upon arrival at 11pm...or the employees smoking right outside the door, inducing my asthma attacks... ...for the outrageous cost (which on priceline.com, it was suppose to be only $114.00 per night!!!!) One would think you might at least get...

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Helpful?
1Thank Janet B
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

central valley
Reviewed 20 July 2014

Our family truly loves this hotel! The staff are courteous and prompt and the rooms are elegant and spacious. Stay on the weekends for discount rates. Make sure to sample the goods from the bakery on site....yummy!

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Helpful?
Thank sharkygal
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Short Hills, New Jersey
Reviewed 19 July 2014 via mobile

Hotel staff was attentive, when I requested another room due to workmen on exterior scaffold outside my window they took care of it immediately. Nice bed and modern bathroom, best plastic tile insert I have ever seen. Great service neat little coffee shop.

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Helpful?
Thank Rick L
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Bullhead City, Arizona
Reviewed 10 July 2014

Review collected in partnership with Sofitel.com
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Helpful?
1Thank Olivia M
John H, General Manager at Pullman San Francisco Bay, responded to this review

Los Angeles, California
Reviewed 9 July 2014

I had an excellent stay here, I forgot a few toilette items like deodorant and tooth paste, the receptionist was very nice and she gave me some toothpaste, I then headed to their really cute little market where they sell all kinds of salads, drinks, coffees, juices, gifts, and also items such as deodorant in case you forgot them. Had...

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Helpful?
Thank Mariana A
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear Marina, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Toronto
Reviewed 9 July 2014

Planned a vacation to visit San Francisco and surrounding areas and since we were only going to be downtown SF for a couple days picked this hotel to save some $ and this hotel had a pool too. Check in was quick and easy. During check in my daughter mentioned to me she was thirsty, and immediately the lady helping...

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Helpful?
Thank patrick09
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Taipei, Taiwan
Reviewed 7 July 2014

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank HYL81
John H, General Manager at Pullman San Francisco Bay, responded to this review

Reviewed 6 July 2014 via mobile

Great stay- it was for business No problems! Not coffee shop The gym was small but very nice - all options for cardio and weights Food was excellent - I ate there twice . Once the bar area and other on dining area Will return for business again

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Helpful?
Thank Dawnbrady
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Dubai, United Arab Emirates
Reviewed 5 July 2014

The hotel is situated about 20 minutes south of the San Francisco Airport. It's an ideal hotel if your business is around Redwood and Palo Alto. There is an hourly shuttle service to the airport and a few times daily the hotel can drop you off anywhere in 5-mile radius. Views from the hotel are good as it looks out...

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Helpful?
1Thank Rene S
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Pullman San Francisco Bay, an exclusive 'corporate resort' reputed for its refinement, considerate service and attention to detail. Whether you are visiting for pleasure or in town for business, you will savor this truly unique experience, a total immersion in comfort! Enjoy the superbly appointed accommodations in tranquil surroundings fanned by gentle breezes... Ideally situated between San Francisco and San José, this luxurious establishment is only minutes from the airport. ... more   less 

Additional Information about Pullman San Francisco Bay

Address: 223 Twin Dolphin Dr, Redwood City, CA 94065-1414 (Formerly Sofitel San Francisco Bay)
Region: United States > California > Redwood City
Price Range: $200 - $636 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman San Francisco Bay 4*
Number of rooms: 421
Reservation Options:
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Also Known As:
Sofitel San Francisco Bay Hotel Redwood City
Sofitel Hotel Redwood City
Sofitel Redwood City
Redwood City Sofitel
Hotel Style:
#1 Business Hotel in Redwood City
#1 Green Hotel in Redwood City
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Questions & Answers

Here's what travellers have asked, with answers from Pullman San Francisco Bay staff and other travellers.
15 questions
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over a year ago
4 months ago
Rouleau
over a year ago

See all questions (15)

Questions? Get answers from Pullman San Francisco Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd think all rooms are equally good.”
 of 5 bubbles Karen835, 18 Mar 2017 | Read review
“higher rooms have view of SF bay”
 of 5 bubbles RhettL905, 12 Mar 2017 | Read review
“get your snacks before you get there, nothing close by and no vending machines”
 of 5 bubbles scottfI2371GY, 6 Mar 2017 | Read review
“ask in advance for a view of the water on one of the higher floors of the 10 story hotel”
 of 5 bubbles Hansa108, 5 Mar 2017 | Read review
“get a water view on the ninth floor”
 of 5 bubbles ElisaAllechant, 13 Feb 2017 | Read review
5 of 5