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    Surestay Plus Hotel By Best Western Rocklin

    4480 Rocklin Rd, Rocklin, CA 95677-2835
    (337) 408-1072
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    2017-12-03 2017-12-04
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    Traveller (28)
    Room & Suite (21)
    Dining (3)
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    Overview
    • Excellent18%
    • Very good19%
    • Average15%
    • Poor14%
    • Terrible34%
    Travellers talk about
    “heritage inn” (14 reviews)
    “king room” (4 reviews)
    “decent price” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Meeting Rooms
    2.0 Star Hotel
    All hotel details
    Offers from Surestay Plus Hotel By Best Western Rocklin
    Special Offer: BOOK DIRECT AND SAVE
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    Larkspur Landing Roseville
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    #6 of 18 hotels in Roseville
     
    Hampton Inn & Suites Folsom
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    Hyatt Place Sacramento Roseville
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (113)
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    1 - 5 of 112 reviews

    Reviewed 4 weeks ago

    I had a good stay for 2 days. It was during the fires over in Santa Rosa area and lots of rooms in the area were full. The place was clean, their painters could use some work on staying in the lines. Nice area.

    Thank Steve S
    Reviewed 25 September 2017

    Bedbugs. 1/10, would not recommend. We found bedbugs in the room when we were about to checkout. Management was distinctly unhelpful regarding the situation, and when I tried to get a refund, I was given the runaround for several weeks before being told I'd get...More

    1  Thank aeouaeou
    Reviewed 1 September 2017

    The inside is dirty and old. It likely seems dirtier than it is because of how old and stained the carpets and bathrooms are. There was a horrible smell in the stairwell, nearly everything seemed to need repair. The pool had no water in it....More

    1  Thank CaliforniaCruizen
    Response from Sheffield C, General Manager at Surestay Plus Hotel By Best Western RocklinResponded 7 September 2017

    We appreciate you taking time to share feedback with us. The hotel is undergoing an extensive remodel and we apologize for the inconvenience. We hope that you will try us again once we are remodeled and enjoy the upgrades. Thank you,

    Reviewed 20 June 2017 via mobile

    June 17th booked hotel room. We were giving a room that was not ready. Went downstairs to lobby received a second room. My husband had to use the restroom and asked the maid service if he can use the restroom in the first room that...More

    1  Thank 95,605
    Reviewed 12 June 2017

    The pillows were very small a provided no support. The towels were small and rough. Breakfast was all starches so we skipped it. Old style TV, but at least it had plenty of channels to choose from. For $80 it was just adequate.

    1  Thank Hikertraveler2015
    Larkspur Landing Roseville
    245 reviews
    #6 of 18 hotels in Roseville
     
    Hampton Inn & Suites Folsom
    688 reviews
    #1 of 11 hotels in Folsom
     
    Hyatt Place Sacramento Roseville
    608 reviews
    #2 of 18 hotels in Roseville
     
    Hampton Inn and Suites Roseville
    654 reviews
    #1 of 18 hotels in Roseville
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Spa
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Spa
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$67 - US$103 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 100
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Hotels.com, Priceline, Booking.com, Expedia, Travelocity, Cancelon, Hotwire, HotelsforEveryone, Orbitz, getaroom.com, HotelQuickly, Cheap Tickets and TripOnline SA so you can book your Surestay Plus Hotel By Best Western Rocklin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Rocklin
    • Also Known As
    • Heritage Inn Express Rocklin Hotel Rocklin ,
    • Heritage Hotel Express Rocklin
    Add Photo Photos
    Traveller (28)
    Room & Suite (21)
    Dining (3)
    Pool & Beach (1)
    Hotel & Grounds (21)
    Bathroom (2)
    Business Centre & Event Rooms (1)
    Nearby
    Sponsored by:
    Hyatt Place Sacramento Roseville
    608 reviews
    4.25 km away
     
    Larkspur Landing Roseville
    245 reviews
    3.82 km away
     
    Hampton Inn and Suites Roseville
    654 reviews
    5.94 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    stylin-dog-lover
    14 November 2014|
    Answer
    Response from mike g | Reviewed this property |
    Only room service you'll get there is from a pizza delivery guy. They can't even clean their rooms, so don't get your hopes up that they'll actually bring you anything.
    0
    Votes
    Room Tips
    "avoid this hotel"
    Read review
    "Check reviews of places before booking. I picture does not tell you the whole story."
    Read review
    "Can't say. Maybe Travelocity needs a review. But book a room on the lee side away from freeway."
    Read review
    "Ask whether ALL rooms are suites (large), or just some of them."
    Read review
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