Hartford Hotel, BW Signature Collection

Hartford Hotel, BW Signature Collection

Traveller (46)
Mobility Accessible Guest Bathroom
Room & Suite (23)
Breakfast Dining Area
Dining (10)

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About

4.5
#2 of 11 hotels in Rosemead
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.3 of 5 bubbles
Value
The Hartford Hotel, BW Signature Collection continues Best Western Hotels & Resort's rich history - always providing guests with a stylishly unique hotel experience. Located in Rosemead,CA, this carefully chosen upper-midscale hotel has been selected for their ability to offer travelers seeking a unique and memorable stay at an outstanding value.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Highchairs available
Airport transportation
Business Centre with Internet Access
Electric vehicle charging station
Secured parking
Wifi
Breakfast available
Breakfast buffet
Vending machine
Shuttle bus service
Car hire
Taxi service
Baggage storage
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.5 of 5 stars
HOTEL STYLE
Charming
Languages Spoken
English, Spanish, Chinese, Indonesian
Hotel links
Special Offer:Book Now! Stay 3 Nights Get 10,000 Bonus Points!

Location

8832 Glendon Way, Rosemead, CA 91770-1806
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 51 out of 100
51
Hollywood Burbank Airport
29.6 km
See all flights
Long Beach Municipal Airport
29.4 km
See all flights
77Reviews4Q+A6Room tips
Traveller rating
  • 54
  • 13
  • 4
  • 1
  • 5
Time of year
Traveller type
Language
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Popular mentions
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Detailed Reviews
Emma Youd wrote a review Mar 2023
Warsop, United Kingdom
Hotel's Favourite
5.0 of 5 bubbles
We have just returned from 4 nights staying at the hotel.
We found the hotel to be very clean, comfortable and a spacious room.
The room had a fridge, microwave and kettle. The bathroom was very spacious and well lit.
The room has air-conditioning via a wall mounted unit, which, although could be slightly noisier than a piped in version it did the job and made the room very cool very quickly.
The breakfast buffet provided a small selection of hot food, along with waffle, making fruit cereal & hot and cold drinks, it was ideal for setting this up for the day without spending extra.
The reception staff were very helpful.
It was easy to locate just off the freeway, an opposite a shopping centre within five minute walk.
We would certainly return to this hotel and recommend it to any others .
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stanley Chang, General Manager at Hartford Hotel, BW Signature Collection
Responded Mar 26, 2023
Thank you for leaving us a wonderful 5 out of 5 review! We are so glad to hear that you enjoyed your stay with us. Your satisfaction is important to us and by telling us what you did or did not like during your stay we hope to improve our hotel. We hope to see you again in the near future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
UsaKing! wrote a review Jun 2022
usa
4.0 of 5 bubbles
Situated right off the highway and close to Pomona and the heart of LA. Hotel is quiet and parking was safe with a night guard on duty. Breakfast has something for everyone. Bathroom sink has a traditional Asian touch with water faucet on the left side. Bathroom seems to be little cramped. Guest room TV has great channel selection and AC works with no hiccups.
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Review collected in partnership with Best Western
Date of stay: May 2022
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stanley Chang, General Manager at Hartford Hotel, BW Signature Collection
Responded Jun 4, 2022
Thank you very much for leaving us a good review. Bathroom faucets are on the left side in some rooms while others may be on the right side. We are so glad that you enjoyed your stay with us overall. We look forward to seeing you again very soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Di & Scott wrote a review Jan 2022
Saint-Cyprien, France
5.0 of 5 bubbles
Perfectly clean, and in today’s climate with Covid, that really means something! I was very impressed with the girl at the front desk who sanitized a pen right before she gave it to me. The room was clean and fresh smelling. In the breakfast room, while most hotels have taken away their hot buffets during Covid, the Hartford had an employee behind the counter, cooking scrambled eggs, sausage, and potatoes and serving them to you. She was masked and gloved (like all employees at the hotel) so no one touched your food but you and her. All employees were very friendly and courteous! If ever in the area, I would definitely stay here again!
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Date of stay: December 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stanley Chang, General Manager at Hartford Hotel, BW Signature Collection
Responded Jan 19, 2022
Thank you so much for leaving us a wonderful 5-star review with great compliments regarding our hotel and services. We are so glad that you enjoyed your stay with us. We look forward to seeing you again soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
VEison wrote a review Feb 2020
5.0 of 5 bubbles
Was greeted professionally and pleasantly by staff. Check-in was a breeze, in fact, I was prepared to provide the $100 security stay deposit and staff settled for slightly less. Room was spacious and clean, TV viewing options were great. Breakfast was included and it was delicious. I would definitely stay here again.
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Review collected in partnership with Best Western
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kenneth D, Manager at Hartford Hotel, BW Signature Collection
Responded Feb 10, 2020
Thank you very much for leaving us a wonderful 5-star review with great compliments of our staffs and hotel services. We are glad that you'd enjoyed your stay with us and look forward to seeing you again very soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
antidlf wrote a review Aug 2021
Indio, California
5.0 of 5 bubbles
Great service, and super awesome for the on the go traveler. The stay is very chill, the breakfast in the morning really gives you a bang for your buck. Also, saves so much time. Especially when I’m a schedule.
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Review collected in partnership with Best Western
Date of stay: August 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kenneth Deng, Guest Services / Front Office at Hartford Hotel, BW Signature Collection
Responded Aug 24, 2021
Thank you very much for leaving us a wonderful 5-star review with great compliments regarding our hotel and services. We are so glad that you enjoyed your stay with us. We look forward to seeing you again soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
akik044 wrote a review Feb 2021
Rosemead, California
5.0 of 5 bubbles
The Hartford Hotel is the best place to stay in the city and neighboring cities; it exceeds in cleanliness and the continuity of a standard maintained exceptionally well by housekeeping and maintenance staff. They do an outstanding job at upkeeping the rooms looking and feeling like it has never been occupied by another before your stay. The bed and linens are so comfortable and crisp clean and smell good. Nothing is dingy. Nothing looks used. It makes The Hartford Hotel stand out high above all the rest in the area. The decor is comfortable and functional. Everything about a night here is exceptional. Period.
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Review collected in partnership with Best Western
Date of stay: February 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kenneth Deng, Guest Services / Front Office at Hartford Hotel, BW Signature Collection
Responded Feb 16, 2021
Thank you very much for leaving us a wonderful 5-star review with great compliments regarding our staff and services. We are so glad that you enjoyed your stay with us. We look forward to seeing you again soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
smileygirl23 wrote a review Apr 2022
5.0 of 5 bubbles
We stayed in Pasadena 3 days in 3 different hotels and this one was by far the best one, most comfortable and cleanest. When I go back I’m definitely only booking at this hotel again. Love all the amenities as well we even got slippers to not step on the floor and I loved that my teenager has his own little privacy room in the back he loved it.
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Review collected in partnership with Best Western
Date of stay: April 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stanley Chang, General Manager at Hartford Hotel, BW Signature Collection
Responded Apr 27, 2022
Thank you so much for leaving us a wonderful 5-star review with great compliments regarding our hotel cleanliness and comfort level. We are so glad that you enjoyed your stay with us. We look forward to seeing you again soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
msclem83 wrote a review Mar 2022
1.0 of 5 bubbles
This was the worst hotel I mean motel I’ve ever been to very deceiving. The room was dirty !! There was hair in our bad mold all over the bathroom and a big stain on the carpet. It was the worst experience so bad we checked in at about 2 in the morning and checked out at 9 had we not been so exhausted and there was another hotel we were able to check into we would have checked out SOONER
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Review collected in partnership with Best Western
Date of stay: March 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stanley Chang, General Manager at Hartford Hotel, BW Signature Collection
Responded Mar 28, 2022
Please accept our sincere apology for your unpleasant experience with us. Your feedback is important to us and we have reviewed our cleaning protocols and further implemented new strategies to give the highest standard of care. Know that our hotel prides itself on embracing BWH Hotel Group's We Care Clean initiative and fully committed to ensuring the wellbeing of our guests. Thank you again for your feedback and we apologize again for your unsatisfied stay with us.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
diana114128 wrote a review Jan 2024
Menlo Park, California
5.0 of 5 bubbles
Check in was smooth. Place was very clean, the staff that I encountered were always friendly and helpful. The included breakfast was nice, had a variety of hot foods, juices, coffee, diff non-dairy options, and cold food.
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Review collected in partnership with Best Western
Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stanley Chang, General Manager at Hartford Hotel, BW Signature Collection
Responded Jan 8, 2024
Thank you for leaving us a wonderful 5 out of 5 review! We are so glad to hear that you enjoyed your stay with us. Your satisfaction is important to us and by telling us what you did or did not like during your stay we hope to improve our hotel. We hope to see you again in the near future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
msudekum wrote a review Mar 2023
Grand Rapids, Michigan
5.0 of 5 bubbles
Super clean room. Wonderful amenities (bathrobes, slippers provided). They were willing to change my room so that I could be at the back. The breakfast had many choices, good quality food and fruit, and quite filling.
Read more
Review collected in partnership with Best Western
Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stanley Chang, General Manager at Hartford Hotel, BW Signature Collection
Responded Mar 8, 2023
Thank you for leaving us a wonderful 5 out of 5 review! We are so glad to hear that you enjoyed your stay with us. Your satisfaction is important to us and by telling us what you did or did not like during your stay we hope to improve our hotel. We hope to see you again in the near future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Stanley C
Hello, Early check in is not guaranteed, due to it being based on the occupancy from the night before. You may give us a call early morning on the date of check in to see if we have availability. Thank you !
Answer from Stanley C
Minimum age to check in is 18 years old with valid government issued ID. The hotel does not offer free shuttle bus. Airport shuttle service is provided by a third party. The hotel can arrange shuttle service and guests will pay directly to the driver.
Answer from Stanley C
The best way to the event is by a car. The Rose Parade route runs about 5.5 miles. It will depend on the location of your seating area for the exact distance to drive there. The closest Rose Bowl Parade route from our hotel is about 5 miles. We would suggest that you check with the Rose Parade Guide for all the information including rules and regulation, transportation options as well as parking.
Answer from Stanley C
The hotel does not have a pool; however, guests have complimentary access to UFG Gym next door 24/7. Some rooms do have a microwave. Guest will need to request a microwave when making the reservation.
Ree N wrote a tip May 2023
3 contributions
1.0 of 5 bubbles
"Be careful when you talk with the front desk staffs. They have very bad behaviour and attitudes."
Read full review
D K wrote a tip Sep 2019
Cathedral City, California2 contributions
5.0 of 5 bubbles
"Request a room with a microwave if you want one."
Read full review
Destiny wrote a tip Jun 2019
1 contribution
5.0 of 5 bubbles
"Clean and comfort"
Read full review
Pioneer60591 wrote a tip Jan 2019
2 contributions
5.0 of 5 bubbles
"Higher floors are quieter although the hotel is in a quiet neighborhood."
Read full review
shouldvesaidno396 wrote a tip Jun 2018
Rancho Cucamonga, California1 contribution1 helpful vote
5.0 of 5 bubbles
"Suites are large and well insulated for noise"
Read full review
Not the right property for you?
There are more places to choose from in the Rosemead area.
PRICE RANGE
C$194 - C$241 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaRosemead
NUMBER OF ROOMS
63
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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Hartford Hotel, BW Signature Collection - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Hartford Hotel, BW Signature Collection
Which popular attractions are close to Hartford Hotel, BW Signature Collection?
Nearby attractions include Charming Travel Destinations (0.6 km) and Ross Dress for Less (0.4 km).
What are some of the property amenities at Hartford Hotel, BW Signature Collection?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Hartford Hotel, BW Signature Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hartford Hotel, BW Signature Collection?
Guests can enjoy free breakfast during their stay.
Is parking available at Hartford Hotel, BW Signature Collection?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hartford Hotel, BW Signature Collection?
Conveniently located restaurants include 888 Seafood Restaurant, DI Pilla's Italian Restaurant, and Hakata Ramen Shinsengumi.
Are there opportunities to exercise at Hartford Hotel, BW Signature Collection?
Yes, guests have access to a fitness centre during their stay.
Does Hartford Hotel, BW Signature Collection have airport transportation?
Yes, Hartford Hotel, BW Signature Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hartford Hotel, BW Signature Collection located near the city centre?
Yes, it is 0.8 km away from the centre of Rosemead.
Which languages are spoken by the staff at Hartford Hotel, BW Signature Collection?
The staff speaks multiple languages, including English, Spanish, Chinese, and Indonesian.
Are there any historical sites close to Hartford Hotel, BW Signature Collection?
Many travellers enjoy visiting The Huntington Library, Art Museum and Botanical Gardens (7.1 km), Los Angeles County Arboretum & Botanic Garden (7.9 km), and Blacker House (7.9 km).
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