Hilton Garden Inn Roseville
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About
Daily Mandatory Charge includes: $6.50 Placer Valley BID Assessment & $0.29 CA Tourism Assessment.
The Hilton Garden Inn Roseville hotel is centrally located, just 17 miles north of Sacramento, on the way to Reno and North Lake Tahoe. If business is on the agenda, hotel is near the offices of Hewlett Packard Enterprise, Keysight Technologies and Oracle.
The hotel is situated across from the area's premier water park, GOLFLAND SUNSPLASH, ideal for families. Other local attractions include world-class golf, fine dining and shopping.
We're centrally located, easily accessible via I-80, and just 25 miles from the Sacramento International Airport. Love to shop? We're one mile from shopping at the Westfield Galleria mall. Nearby entertainment options also include theaters and the Fountains at Roseville shopping center.
Hilton Garden Inn Roseville is warm and inviting, yet elegant and functional.
Location
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The hotel follows the typical Hilton garden inn style and is one of the nicer versions of that line I’ve stayed at. My room was quite large with plenty of open floor space should you have more than one person and look to stretch out. There’s a handy “mini-kitchen” and full sized desk in addition to the expected room features. Walls are a little thin and I heard those down the hall come and go but not much else.
Breakfast looked decent enough for a business level chain but nothing I’d rush to pay for (it’s free for gold members but not for general stays), especially with a bunch of chain restaurants right around the block. The gym was similarly just fine but hardly impressive if you have a longer stay. Lobby is nice and it is handy to have a bar area though I didnt use it.
Didn’t have a lot of interaction with the staff but when I did see them, they were friendly and on point. Five stars for them.
All around nice place I’d use again but for the price and with other options, four stars all around.
On check-in was told rooms would be "made up" only upon request. After night one I asked that the room be made up and readied for use each day in the morning as we left. Top cover of the bed draped across unmade bed. Second day NOTHING was done despite request. Towels still on floor, We did get a second shampoo (Hooray!) but nothing else was done to re-set the room,. Trash still in cans, bed unmade.
Clearly a Franchise (later confirmed) and pretty obviously maintenance is being deferred as the elevator emergency button rang without touching any emergency buttons. There was one dirty luggage trolley abandoned in the front doorway for the entire hotel.
I stayed at this Hilton only because I could not find a room anywhere else. I can assure you I'll be driving to Sacramento if I overnight in Roseville again. This place is a dump. Freeway noise all night and day. Bring earplugs.
Additionally, the room rate with our team was advertised as including hot breakfast so I used that rate instead of using points (last time we stayed here, that rate included a better breakfast than the included diamond breakfast - thanks a lot for recognizing status...NOT). But now, even with CA re-opened, the motel's restaurant is not reopened so everyone just gets grab and go breakfasts. Classic money-saving technique.
To top it off, the bathtub doesn't drain.
The room was spacious with 2 queen beds and a nice Samsung flat screen. It appears that the hotel was recently renovated too! The Keurig machine in room was a nice touch and they will give you extra K-cups at the front desk upon request. The front desk staff was very nice and the check in process went smoothly.
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