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Extended Stay America - Sacramento - Roseville

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Extended Stay America - Sacramento - Roseville
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90 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Sacramento - Roseville
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Showing 90: English reviews
Reviewed 26 August 2015

This hotel is getting 2 stars only because the room was clean and the bed comfortable. There seemed to be some "residents of this hotel: people out front smoking, kids going off to school, etc. When I went to walk my dog in the morning, there was a guy with a shopping cart picking up cans & bottles on the...

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Helpful?
Thank Soozesun
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for the feedback about your stay at our hotel. I am sorry to hear that your experience did not meet your expectations. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. To uphold our company's high standards, we will make will make sure we are clearly communicating our...

Katy TX
Reviewed 22 August 2015

The hotel is fair, ołder not as clean as other chains, and smell of bacon probably from someone's breakfast filled the room. Not worth more than $110/ night. Friendly staff just a quick stay for us. Cleanliness could be an area of improvement for the hotel staff

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Helpful?
Thank MS1KatyTX
Ottawa, Canada
Reviewed 29 July 2015 via mobile

Not a great hotel. Pros: room was clean, free parking, had a little kitchen Cons: air conditioner was broken and horribly loud, staff weren't very nice or helpful, taps were wired backwards so the cold was hot and the hot was cold, breakfast not really included just coffee and muffins, no hairdryer, no real amenities

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Helpful?
2Thank youngtravels0110
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for providing us with details about your stay. I am sorry to hear that your experience did not meet your expectations. To uphold our company's high standards, I will have our maintenance engineer inspect our rooms to ensure everything is functioning properly as well as making sure we are providing each guest with professional customer service. Your feedback...

Taipei, Taiwan
Reviewed 26 July 2015

Very limited. However, only a few minutes from the Mall, Coffee shops and Groceries. Staffing are friendly we were greeted every time. The hotel is fairly clean and the parking lot is well lit. We'll be back!

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Helpful?
Thank Michael H
Roseville
Reviewed 1 July 2015

Upon check in, we arrived separately, we were lectured firmly that this was going to be an issue since the person who made the reservation was not present. This was strange since the credit card was the same number being used. Upon entering the elevator, we were met with the strong odor of smoke. The room was clean and bare....

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Helpful?
Thank Thriftstorequeen
Manager_11525, Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for providing us with details about your stay. The situation you described is truly regrettable. We are very sorry for your experience. To uphold our company's high standards, we will do everything we can to inform our guests in advance of what you can expect from our hotel. The staff and I appreciate your comments, as it will...

Reviewed 26 June 2015 via mobile

We come to Roseville regularly for medical treatment. We always stay at Extended stay for the convenience, wonderful staff and comfortable rooms. The hotel is located near shopping and a multitude of restaurants and we really feel at home while there.

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Helpful?
Thank wjpowell55
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that we were able to accommodate your needs with a comfortable stay and great customer service. I’m thrilled we were able to provide you with a convenient location. The staff and I would like to thank you again for posting your review. We look...

Lexington, Oregon
Reviewed 11 June 2015

Repeat customers for a reason. Arash checked us in this time. He is very welcoming, efficient and friendly. I asked for a full kitchen set up in one room and plates/dishes another (family of four, we eat dinner together etc) Anyhow, before I got unloaded and up to the room, our room was stocked fully and the ac was going...

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Helpful?
Thank Mrs_Dawn_K
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you so much for sharing your experience with us. I'm so pleased to hear that we were able to exceed your expectations and provide you with a home away from home experience. I truly appreciate your kind comments regarding our reasonable rates and friendly staff. The staff and I would like to thank you again for posting your review....

Reviewed 6 June 2015 via mobile

Beware of floor 3- it is raunchy. It smells just like a casino- filled with cigarette smoke and who knows what other kind of smoke. If you aren't a smoker, I would not recommend staying here. If you are, well, then this will be good for you- you'll fit right in. The beds aren't comfortable, either. The grab and go...

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Helpful?
Thank TheRock76
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for your recent review of your stay. I sincerely apologize about the smoking floors in our hotel. To uphold our company's high standards, we will keep trying to do our best to make sure the designated floor is well ventilated moving forward. Thank you very much for providing us with your feedback. If you have any additional feedback,...

Orem, Utah
Reviewed 26 May 2015

We enjoyed the stay. The staff was very helpful. The room room was clean and roomy. Nice kitchenette. The bed was not as soft was I like it. The breakfast was very basic - a muffin, a granola bar and an apple. But, all in all it was good experience.

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Helpful?
Thank scottandkaren2015
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding our hotel and helpful staff. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Miami, Florida
Reviewed 21 May 2015 via mobile

By far I have to say this is the worst hotel I have ever been into there were cockroaches everywhere when we went into the room everything was discussing smelled like cigarettes and was dirty and also we noticed that outside all of the employees were using drugs openly This hotel is very unsafe right off of the highway and...

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Helpful?
Thank Derek F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry

Additional Information about Extended Stay America - Sacramento - Roseville

Address: 1000 Lead Hill Blvd., Roseville, CA 95661
Region: United States > California > Roseville
Price Range: $128 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Sacramento - Roseville 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Extended Stay Roseville
Roseville Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Sacramento - Roseville staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the freeway is all around but sitting on the hill we had no problem”
 of 5 bubbles pittsburgh82, 7 Aug 2016 | Read review
“Choose a room on the non-freeway side of the building.”
 of 5 bubbles Soozesun, 26 Aug 2015 | Read review
“Rooms overall are not as maintained as Marriott or Hilton properties.”
 of 5 bubbles MS1KatyTX, 22 Aug 2015 | Read review
“Pick the even side of the hotel so it is facing the parking lot instead of the freeway”
 of 5 bubbles michaelhJ9480QJ, 26 Jul 2015 | Read review
“you will hear traffic, and there is a restaurant next door”
 of 5 bubbles Thriftstorequeen, 1 Jul 2015 | Read review
5 of 5