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    Extended Stay America - Sacramento - South Natomas

    2810 Gateway Oaks Dr, Sacramento, CA 95833-3509
    +1 877-432-9997
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    2017-12-24 2017-12-25
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    US$81
    US$81
    US$81
    Traveller (23)
    Room & Suite (19)
    Dining (1)
    Overview
    • Excellent17%
    • Very good14%
    • Average14%
    • Poor18%
    • Terrible37%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Family Rooms
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Sacramento - South Natomas
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (142)
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    1 - 5 of 142 reviews

    Reviewed 4 weeks ago

    There were no linens for the sofa bed. Was told all blankets were being washed at 11pm. We didn’t get a blanket until 2:30am and the previous family who stayed in that room still had items in there and the room wasn’t as clean as...More

    Review collected in partnership with Extended Stay
    Thank Tracie E
    Response from 00esa, Manager at Extended Stay America - Sacramento - South NatomasResponded 3 weeks ago

    Tracie, we apologize for the service and cleanliness issues you encountered, and that we didn't promptly respond to correct it. We take the cleanliness of our rooms very seriously and what you encountered is not acceptable. Your feedback has been shared with the entire team...More

    Reviewed 5 weeks ago

    By far the worst hotel experience I have ever had. The room was dirty and in poor repair. I reserved a nonsmoking queen room; however, received a smoking room with a double bed. The mattress comforter was dirty, there were numerous stains on the carpet,...More

    Thank 123bunnyears
    Response from 00esa, Manager at Extended Stay America - Sacramento - South NatomasResponded 4 weeks ago

    Please accept our apologies as well every assurance we will be working to address the concerns outlined in your review. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your feedback...More

    Reviewed 2 November 2017

    Tiny rooms, no amenities, empty Kleenex dispenser, no glasses, no ice on premises. I would not recommend. Shower had pubic hair stuck to shower wall. Not clean. While it was very economical to me it was not worth it, and made the wife very uncomfortable.More

    Thank Al S
    Response from 00esa, Manager at Extended Stay America - Sacramento - South NatomasResponded 3 November 2017

    Thank you for your feedback. We're sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and...More

    Reviewed 1 November 2017

    I was attending training in the area and this was the closest to the facilities. Pretty standard hotel but need to put more effort in making the place better. Here were some of my issues... 1. They use a very strong bleach cleaner that made...More

    Thank ChavSanti
    Response from 00esa, Manager at Extended Stay America - Sacramento - South NatomasResponded 2 November 2017

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

    Reviewed 17 October 2017

    The first room we stood in was filthy! The beds were not comfortable, the microwave and stove was dirty (see pics). The office staff was rude, racist and the general manager did nothing but give a bad reference to the next extended stay, so now...More

    2  Thank mvb1106
    Response from 00esa, Manager at Extended Stay America - Sacramento - South NatomasResponded 19 October 2017

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. General Manager

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$82 - US$104 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 143
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Extended Stay, Hotels.com, Expedia, Orbitz, getaroom.com, TripOnline SA, Hotwire and Cancelon so you can book your Extended Stay America - Sacramento - South Natomas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Sacramento
    • Also Known As
    • Homestead South Natomas Hotel Sacramento ,
    • Homestead South Natomas Sacramento ,
    • Extended Stay America Sacramento
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    Traveller (23)
    Room & Suite (19)
    Dining (1)
    Hotel & Grounds (10)
    Bathroom (2)
    Nearby
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    Ask a question
    Questions & Answers
    Rosaritogirl
    2 October 2014|
    AnswerShow all 2 answers
    Response from bgould1001 | Reviewed this property |
    i agree. Probably not an option here. They didn't have a shuttle to the airport and the distance to the airport was considerable, although just a freeway drive.
    0
    Votes
    Room Tips
    "Dont stay here if you can avoid it. Rooms are dirty, sparse ammenities, no ice, glasses, wrong phone for..."
    Read review
    "Per the manager, check in early to get the best choice. If you check in late... You get, what you get."
    Read review
    "Stay somewhere else."
    Read review
    "Any other hotel is better!"
    Read review
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