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Extended Stay America - Sacramento - South Natomas

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Extended Stay America - Sacramento - South Natomas
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108 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Sacramento - South Natomas
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Showing 108: English reviews
West Covina, California
Reviewed 3 August 2016

My room is supposed to be non-smoking. When I open the room door, I felt like I was walking into a smoke bar and I have asthmatic, I called to see if they can move me to another room and the front desk said that he can not control if people smoke in the room and that was then of...

Thank kankney
00esa, General Manager at Extended Stay America - Sacramento - South Natomas, responded to this review

Let me start by apologizing for your less than satisfactory stay with us on your recent visit. We make every effort to honor our guests suite type request and unfortunately we were unable to this time. Our front desk staff should have shared with you our dishware program and that all items are available by request with our front desk....

Reviewed 26 June 2016

Where to start on describing my experience? First, as with all seasoned travelers I read multiple reviews on different forums and had mixed feelings on staying here. Most of the reviews pretty much explained that this particular location was horrible and had multiple issues with management & rooms. I try to make the best of them unless they begin to...

Thank Andre C
00esa, General Manager at Extended Stay America - Sacramento - South Natomas, responded to this review

We appreciate you taking the time to write such a detailed review about your business stay at Extended Stay America - Sacramento - South Natomas. It's great to hear that you received a warm welcome from our front desk associate and you enjoyed the exceptional service she extended during your visit. I am glad that Ymani made you feel comfortable...

Reviewed 20 May 2016

This place should be shut down. Disgusting and more disgusting. I arrived during the evening. The lobby was plentiful of people what wanted to pay cash for a room, stoned out of their minds. I received my room key and was given a smoking room. Have not smoked in decades. Returned to the front desk and they gave me another...

Thank gerard51
00esa, General Manager at Extended Stay America - Sacramento - South Natomas, responded to this review

We sincerely apologize for the situation you described. You are absolutely correct to expect a safe, comfortable, clean and bug free environment when staying with us. Although we treat regularly, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We...

Reviewed 2 May 2016

I was participating in a Over-50 soccer tournament about 20 minutes away and looking for a bargain. I won bid on Priceline for a great savings. Also very convenient to downtown. Business park location is quiet. Kitchen in room had full-size frig, 2 burner stove. Very clean. Reliable free wifi. Pleasantly surprised after reading other reviews to have a great...

Thank beaglesmom
00esa, General Manager at Extended Stay America - Sacramento - South Natomas, responded to this review

We appreciate your fantastic review of Extended Stay America - Sacramento - South Natomas and for being our valued guest. Thank you for sharing your remarks about your immaculate suite, in-room amenities,our location and the facilities we offer. Our housekeeping team does a great job in caring for our suites, so we are thrilled to share your nice comments with...

Concord, California
Reviewed 25 April 2016

The trip started out with me being booked into an already booked room. Imagine my surprise when a man opened the door to my room as I was trying to get my key to work! So, the man very politely called down to the front desk who then told me to come back to the front desk. Not a problem,...

Thank goddess4one
00esa, General Manager at Extended Stay America - Sacramento - South Natomas, responded to this review

We do appreciate when our guests bring issues to our attention so we can address them as soon as possible. We apologize we did not follow our own service standards for the issues you brought to our attention. Please accept our sincere apologies for the lack of follow up and attention to resolve the issue. We have reviewed your feedback...

San Diego, CA
Reviewed 21 April 2016 via mobile

We stayed for one night only. The property is clean but there is some wear. There is plenty of parking and outdoor grills to use. If you want anything in the kitchen, you need to request that at reservation as there isn't even a coupon the cupboards. Our room was small and the bed looked rumpled but clean. The phone...

1Thank Lakeside31
San Francisco, California
Reviewed 4 April 2016

I stayed at this motel for about 10 weeks for business. My experience was overall decent, not a lot of complaints or compliments. My room was big for 1 person and had a small flat screen TV, kitchentte (stovetop, full fridge, microwave), and a decent size sitting area. The bed was ok and pillows were fluffy. Bathroom was ok but...

Thank SLin29
Ashland, Oregon
Reviewed 6 March 2016

Chose this location as it was close to I-5; (long trip this was about half way mark) Chose this Hotel mostly for location but also the price included Free Internet, Free Parking & Continental breakfast. Pros - Location & size & comfort of the room. Cons - Poor management made problems that could very easily been avoided. Check-in. Arrived about...

1Thank violinmaker1964
Los Angeles, California
Reviewed 2 March 2016 via mobile

The front desk tonight was very accommodating for us tonight! The room is clean and just what we needed from our travels all day today. Plus, we could make dinner if we had food with the kitchen in here. Very nice. Feeling grateful.

Thank Julie H
Moreno Valley, California
Reviewed 6 February 2016

The worst hotel/motel experience I have had. Yes, you get what you pay for, but this was ridiculous. At this Extended Stay, the rooms are not stocked with anything and you must select your items at the front desk. Ok, I can deal with that. But, really.............no coffee pot in room, no toiletries in the room, no soap, no nothing....

1Thank Mary H

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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Sacramento - South Natomas

Address: 2810 Gateway Oaks Dr, Sacramento, CA 95833-3509 (Formerly Homestead Studio Suites)
Region: United States > California > Sacramento
Price Range: $100 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Sacramento - South Natomas 2.5*
Number of rooms: 143
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Also Known As:
Homestead South Natomas Hotel Sacramento
Homestead South Natomas Sacramento
Extended Stay America Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Sacramento - South Natomas staff and other travellers.
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Redding, California
over a year ago

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Questions? Get answers from Extended Stay America - Sacramento - South Natomas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were in the back and it was quiet, so maybe back there”
 of 5 bubbles DawnE878, 4 Oct 2016 | Read review
“Stay away from them all.”
 of 5 bubbles sharon33191, 8 Sep 2016 | Read review
“Get a different hotel.”
 of 5 bubbles SJDTraveler, 27 Aug 2016 | Read review
“Maybe 1 night is ok. idk”
 of 5 bubbles kankney, 3 Aug 2016 | Read review
“Stay Away!”
 of 5 bubbles gerard51, 20 May 2016 | Read review
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