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Sheraton Grand Sacramento Hotel

PricelineUS$223*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$278*
US$223*
US$278*
US$223*
US$278*
US$223*
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Sheraton Grand Sacramento Hotel
Sheraton Grand Sacramento Hotel
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986 Reviews from our TripAdvisor Community

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Showing 970: English reviews
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Peoria, AZ, United States
Reviewed 5 days ago NEW

I had a room on a Club floor. I found it to be worth the extra money to pay for club level. The hotel staff who work in the club room were wonderful!!! In addition the rooms were nice, but not super nice. I had a nice stay and would recommend the hotel. There are lots of places to eat...

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Helpful?
Thank ladonnal898
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for reviewing the Sheraton Grand Sacramento! We are very happy to hear you were able to enjoy Club level access as well as the wonderful location our hotel has to offer. We look forward to welcoming you back for another stay soon!

Carmel, California
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

They are doing a good job of keeping the hotel up over the years. It has large ballrooms for meetings. The beds where very comfortable. Good size bathroom. They have a pool but no hot tub. Large bar area with plenty of public seating. Nice location only a couple of blocks from the Capitol. A nice area to stop to...

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Helpful?
Thank James G
About Hotel's Favourite Review
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

James, thank you for taking time to review the Sheraton Grand. We are delighted you were able to enjoy the amenities our hotel has to offer including our spectacular views of downtown Sacramento! We look forward to welcoming you back for another stay soon!

Los Angeles, California
Reviewed 6 days ago NEW

I stay at this hotel quite a bit, and I noticed that on my visit there this week that things seem to be going downhill a bit. For example, the phone did not work in my room, and neither did the thermostat. The water pressure coming out of the bathroom faucet was so slow you had the choice of freezing...

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Helpful?
Thank Tony K
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking time to review the Sheraton Grand. We are disappointed to hear about your recent stay with us. We are always striving to provide a comfortable and convenient experience for our guests and it is clear we were not able to do that for you. We hope to welcome you back soon for a much improved stay!

Redding, California, USA
Reviewed 1 week ago via mobile

Checkin was a breeze, got a beautiful room overlooking the convention center. Lounge access was a pleasant way the end the day and start the next morning. The bar was a nice place to watch the game and get a snack.

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Helpful?
Thank Victor H
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking time to review the Sheraton Grand Sacramento! We are delighted to hear you enjoyed your guest rooms and the beaitufil views they offer. We look forward to welcoming you back for antoher saty with us soon!

Reviewed 1 week ago via mobile

We love the Sheraton! We love that they are non-discriminating with dog breeds and that they welcomed us with our doggy family members with no questions asked. The location is a little hectic in the middle of downtown, and it was a little stressful driving and parking in front to unload. But the amenities are nice, the stafff helpful, room...

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Helpful?
Thank Lacey S
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for your kind words regarding your recent stay! We love being a dog friendly hotel and seeing all the wonderful pups, big and small, that pass through every day. We look forward to welcoming you and your furry friend back for another great stay soon!

Irvine, California
Reviewed 1 week ago via mobile

I stayed here while attending a conference. I had a nice room with a great view and the staff was fantastic. I came in late my first night and ordered room service. The hostess recommended the roasted chicken salad - super yummy and arrived quickly. Everyone was helpful. The location is great. I would stay here again.

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Helpful?
Thank Dwaitha
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for reviewing the Sheraton Grand Sacramento! We are delighted to hear you enjoyed your guest room as well as our room service. We look forward to welcoming you back for another stay soon!

Upland, California
Reviewed 1 week ago

Tried to check in at 12:00 on Tuesday May 2nd 2017. Front Desk person says "Sorry your room isn't ready yet" But if you would like we do have rooms available for you to check into now if you want to spend $20-$30 dollars more per night or you can wait till your room is ready. I decided to go...

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Helpful?
Thank bluemauigolfer
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking time to reach out to us regarding your most recent stay. We are disappointed to hear about your front desk experience. We work hard to deliver an exceptional guest experience, and it is apparent in this case we fell short. Your feedback will be directly communicated to the appropriate Front Office Director and Managers.

Lafayette, Louisiana
Reviewed 2 weeks ago via mobile

I was visiting Sacramento for a conference and the Sheraton was recommended. The beds were comfortable and the room very clean. It is a full service hotel with good food offerings and a full bar. Although the hotel appeared to be full, I had no problems with checkin or the use of other amenities. I recommend this place.

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Helpful?
Thank russellwalters
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for your recommendation of the Sheraton Grand Sacramento! We are happy to hear we were able to make such a positive impact on your stay with us. We look forward to welcoming you back soon!

Portola, California
Reviewed 3 weeks ago

Let me start by commending the staff at the Sheraton Grand. Courteous, kind, and extremely accommodating, they truly made me feel valued. I opted to go "green" and forego what the hotel described on the door hanger as "full housekeeping." It took a day for me to read the small print to discover that "full housekeeping" translated to "no housekeeping."...

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Helpful?
Thank JRowdans
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for reviewing the Sheraton Grand Sacramento! We appreciate your kind words about our staff! We always stride to provide the best customer service in making our hotel a home away from home. We appreciate your feedback on our "Go Green" program as this is information we will pass along to the appropriate managers in hopes of improving our...

Visalia, California
Reviewed 3 weeks ago via mobile

This Sheraton has a great location for access to the convention center. There were many dogs staying there. We walked are dog to the state capital park which was nice and quiet early in the morning we also did night walks & the capital park felt safe. The self park is across the street and comes with in & out...

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Helpful?
Thank Linehand11
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking time to review the Sheraton Grand. We are delighted to hear you were able to enjoy our dog friendly hotel as well as our proximity to the Capital lawn! We look forward to welcoming you and your furry friend back for another great stay soon!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Situated in the heart of downtown Sacramento, you'll find the city's best shopping and restaurants within blocks of the hotel. ... more   less 

Additional Information about Sheraton Grand Sacramento Hotel

Address: 1230 J St, 13th and J Street, Sacramento, CA 95814-2907
Region: United States > California > Sacramento
Price Range: $234 - $557 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Sacramento Hotel 4*
Number of rooms: 503
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Hotels.com, Travelocity, Priceline, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Sheraton Grand Sacramento Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Sacramento
Sacramento Sheraton
Hotel Style:
#3 Luxury Hotel in Sacramento
#11 Business Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Sacramento Hotel staff and other travellers.
9 questions
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Questions? Get answers from Sheraton Grand Sacramento Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We where on the 6th Floor and didn't hear any street noise.”
P9555RBjamesg, 11 May 2017 | Read review
“My room on the 23 floor facing west gave an incredible view of the city and the sunset.”
JRowdans, 7 May 2017 | Read review
“South or West facing rooms have best views.”
gregoryr664, 2 May 2017 | Read review
“Tell them you do not want to hear the elevator.”
jojosail2, 21 Apr 2017 | Read review
“Make sure to give your SPG number to get the free wifi.”
georgep839, 18 Apr 2017 | Read review
5 of 5
Priceline
US$223* /night
View Deal
Hotwire.comUS$223
TripAdvisorUS$223
HotelQuicklyUS$278
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*Disclaimer
Prices are for 1 room, 2 adults
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