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Embassy Suites by Hilton Sacramento - Riverfront Promenade

PricelineUS$173*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$202*
US$173*
Great Deal
US$179*
US$179*
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Embassy Suites by Hilton Sacramento - Riverfront Promenade
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1,217 Reviews from our TripAdvisor Community

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Showing 1,207: English reviews
Start your review of Embassy Suites by Hilton Sacramento - Riverfront Promenade
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Reviewed yesterday NEWvia mobile

We arrived early and got our room early, this was good.... I felt that the pictures of the gym and pool are misleading, not as nice as the pics.... the breakfast was ok. The staff are good but when we left the guys at the front did not bring all our luggage , yes they did ask if it was...

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Helpful?
Thank Joy M
Santa Barbara, CA
HOTEL’S FAVOURITE REVIEW
Reviewed 21 March 2017

My husband and I were very pleased with everything about the Embassy Suites Riverfront: how we were treated, the ambience, the room, the property and location, the shuttle service, the captains reception and the breakfast. We paid a good rate with a AAA special and got a room on the top floor. Normally this place would be too pricey for...

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Helpful?
1Thank ohana
About Hotel's Favourite Review
PaulMedawar_HotelMgr, General Manager at Embassy Suites by Hilton Sacramento - Riverfront Promenade, responded to this review

Hi Ohana WOW! What a great post. Thank you so much for taking the time to review our property. I know our patrons appreciate it. Simione, our Shuttle Driver is absolutely a joy and great new addition to our team. Our location is a fan favorite and the tranquility of the open atrium is most relaxing. Thank you again for...

Phoenix, Arizona
Reviewed 5 days ago NEW

Perfect location for sightseeing in Sacramento. It is right on the edge of Old Town, and a short 15 minute walk to just about anything you want to see, including the State Capital buildings. Rooms are surprisingly quiet despite being so close to I-5, or at least the rooms along the riverfront are quiet (that's what our room looked out...

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Helpful?
Thank Erik R
Duluth, Minnesota
Reviewed 5 days ago NEW

The Embassy Suites Riverfront's best feature is its location as it's literally across the street from Old Town Sacramento and within easy walking distance to the capitol. Ask for a high room on the west side of the building for a beautiful view of the Sacramento River and Tower Bridge. Mine was near the elevator -- something I don't typically...

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Helpful?
Thank Jill S
Reviewed 1 week ago

This hotel is located in Old Town Sacramento which is central to all you need. Our room had a beautiful view of the Tower Bridge. We were able to take walks daily from the hotel to all of downtown Sacramento, using our rental car once to venture to the Golden Gate Bridge. The staff was very friendly and helpful. As...

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Helpful?
Thank kimberlybA3523MZ
San Diego, United States
Reviewed 1 week ago

if you're visiting Sacramento, the Embassy Suites is your best option for it's location to Old Town and the Capital. Beautiful views of the river, a short walk to the River Cat Ball Park makes this hotel great. the happy hour and breakfast put it over the top.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank M5660YCdanielh
laguna hills, United States
Reviewed 1 week ago

Bad---tired- internet failure-concept is tired. This brand is out of date decor and needs refurbishment. Staff is minimal and stretched. Attitude and follow up sub standard. No wake up call and no apology. 5 hours could not get internet to work night staff was clueless.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 140edwinf
Fresno, California
Reviewed 2 weeks ago

This was a mess. We got to the hotel & they told us they didn't have the reservation--they were WRONG. Not my fault, not the website's fault, but the website made a full refund. Very disappointing since the rest of the family was staying there, but the website made it right moneywise.

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Helpful?
Thank Linda G
PaulMedawar_HotelMgr, General Manager at Embassy Suites by Hilton Sacramento - Riverfront Promenade, responded to this review

Hello Linda, I am sorry to hear about your reservation. I would like to hear more about this and see what we can do to make this right for you. Can you please contact me at 916-326-5029 or email me at Paul.Medawar@Hilton.com. Sincerely, Paul Medawar, CHA Hotel Manager

Oakhurst, United States
Reviewed 2 weeks ago

Located right on the river in Old Town Sacramento, this hotel is a great place to stay. The Lobby has open air garden feel with water features. The café area has great food choices. Old Town Sacramento is right out the front door and offers many other eateries, shopping, candy stores, train museum and other fun family things. Love staying...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 308mariannel
PaulMedawar_HotelMgr, General Manager at Embassy Suites by Hilton Sacramento - Riverfront Promenade, responded to this review

Hi there 308mariannel, Thank you so much for posting a review of our hotel. I am so please to hear that you had a great time and enjoyed your stay with us. Our atrium is so cool with all that openness and foliage everywhere. It just lends itself to such a relaxing and serene feeling. Our water features are pretty...

San Jose, California
Reviewed 2 weeks ago

I ONLY stay at a lot of Hiltons but this one for some reason didn't work for me. Need to work on a better system when there's three different rates for a room. Also put guest in the same room makes life much easier. CHECK OUT CHECK IN into the same room.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank sailedv
PaulMedawar_HotelMgr, General Manager at Embassy Suites by Hilton Sacramento - Riverfront Promenade, responded to this review

Hello sailed I am sorry to hear that you were not pleased when you stayed with us recently. I would really appreciate an opportunity to speak with you personally to see what I can do to make this right. Please contact me at 916-326-5029 or paul.medawar@Hilton.com at your convenience. Sincerely, Paul Medawar, CHA Hotel Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Newly Renovated Embassy Suites Sacramento - Riverfront Promenade hotel is located on the Sacramento River across from historic Old Town Sacramento. This full-service upscale all-suite hotel is just minutes from the California State Capitol, ARCO Arena, Sacramento International Airport and the Cal Expo - California Exposition and State Fair. Guests of the Embassy Suites Sacramento hotel stay in spacious two-room suites and will enjoy many hotel amenities, services, and facilities in addition to our Complimentary Cooked-to-Order Breakfast and Complimentary Nightly Manager's Reception. ... more   less 

Additional Information about Embassy Suites by Hilton Sacramento - Riverfront Promenade

Address: 100 Capitol Mall, Sacramento, CA 95814-3244
Region: United States > California > Sacramento
Price Range: $277 - $542 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Sacramento - Riverfront Promenade 3.5*
Number of rooms: 242
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Booking.com, Travelocity, Hotwire, Priceline, HotelsforEveryone, Orbitz, Expedia, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your Embassy Suites by Hilton Sacramento - Riverfront Promenade reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Sacramento - Riverfront Promenade Hotel Sacramento
Embassy Suites Hotel Sacramento
Sacramento Embassy Suites
Hotel Style:
#4 Family Hotel in Sacramento
#6 Romantic Hotel in Sacramento
#9 Business Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Sacramento - Riverfront Promenade staff and other travellers.
8 questions
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east bay
Dayton
over a year ago
6 months ago
northern california
over a year ago

See all questions (8)

Questions? Get answers from Embassy Suites by Hilton Sacramento - Riverfront Promenade staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room along the riverfront”
Q3963NXerikr, 17 May 2017 | Read review
“Ask for a high room on the west side of the building for a beautiful view of the Sacramento River and Tower Bridge.”
490jills, 17 May 2017 | Read review
“The Tower Bridge view is the best side to stay on. Stay away from the 2nd Street side you hear the traffic all night.”
kimberlybA3523MZ, 11 May 2017 | Read review
“any room that does not face the street”
Chip144, 30 Apr 2017 | Read review
“Aim for an upper room to avoid noise from the highway”
SeattleNMNative, 16 Apr 2017 | Read review
5 of 5
Priceline
US$173* /night
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EmbassySuites.comUS$179
Booking.comUS$179
CancelonUS$202
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*Disclaimer
Prices are for 1 room, 2 adults
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