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We stayed here over Christmas to visit family.
The pros: suites are large, good sized living room/kitchen area. Bedroom and bath aren't huge but I've seen smaller in other suite hotels, so perfectly fine here. There are 3 closets, more closet space and storage than...More
1 Thank leighla319
Response from AartiRam, Front Office Manager at TownePlace Suites Sacramento Cal ExpoResponded 30 December 2015
Dear Guest,
Thank you for taking the time out and giving us a review. We are happy that you had a great stay but we fell short on our breakfast selections. We are working with our Management team to bring something new to our breakfast...More
We (My husband and I along with our little chihuahua)stay here when we see my husband's doctor off J St. Love the friendly staff, wheelchair accessibility,the kitchens, breakfast and location. Some rooms do have train noise.
Thank LaRae174
Response from AartiRam, Manager at TownePlace Suites Sacramento Cal ExpoResponded 30 December 2015
Dear Guest,
Thank you for giving us a review and we are glad that you had a great stay with us. We hope to see you soon.
Thank you,
Kuar Singh
Operations Manager.
When I walked in the front desk was having a heated phone call and was being very load. The call ended abrubtly and the desk person walked away from me, I think to calm down but was gone 2 minutes with no explanation. Once he...More
Thank BoiseID999
Response from AartiRam, General Manager at TownePlace Suites Sacramento Cal ExpoResponded 24 December 2015
Dear Guest,
We are very sorry for the front desk clerks behavior at the front desk, I have spoken with the clerk and please be assured that this behavior will not be tolerated and or repeated again.
We are glad that you liked the room...More
I stayed at this hotel Oct 8-9, 2015. Nothing out of the ordinary occured. After I returned home I find they charged my card $250.00 for smoking in the room. I called the hotel and was told they had found evidence of smoking in the...More
Thank Randy Q
Response from AartiRam, General Manager at TownePlace Suites Sacramento Cal ExpoResponded 16 December 2015
Hello Randy,
I have spoken with my Housekeeping Inspector and was advised that after you checked out, housekeeping went in your room to clean and found the room had a odor and upon inspection cigarette ashes were found. Picture was taken for the evidence and...More
They remember when I come back! They even asked if I would like the same room I had stayed in the time before. They go out of their way in customer service, and always seem to put the extra effort in to see if there...More
Thank Aw3boys
Response from AartiRam, General Manager at TownePlace Suites Sacramento Cal ExpoResponded 16 December 2015
Dear Guest,
Thank you for being a loyal guest and staying with us again. We are glad that you had a great stay with us and we look forward to serving you in the future.
Thank you,
Aarti Ram.
Response from AartiRam | Property representative |
Hello Jacquelyn,
The hotel does not have an airport shuttle but you can take the super shuttle from the airport and it will drop you off right at the hotel. You can either call them at 1800-Blue-Van or go online and make... More
Hello Jacquelyn,
The hotel does not have an airport shuttle but you can take the super shuttle from the airport and it will drop you off right at the hotel. You can either call them at 1800-Blue-Van or go online and make a reservation. Please feel free to let us know if there is anything else we can help you with. We hope to see you soon.
Thank you,
Aarti Ram.