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Best Western Plus Sutter House

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Traveller (160)
360
Panoramas (37)
Pool & Beach (37)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Spa
Business Centre with Internet Access
Concierge
Conference Facilities
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Microwave
Non-Smoking Rooms
Good to know
HOTEL STYLE
Value
Centrally Located
HOTEL CLASS
Hotel links
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Special Offer:BOOK DIRECT
Hotel deals
882Reviews
357Photos
7Q+A
92Room tips
Traveller rating
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Popular mentions
We visited Sacramento with my parents to go golfing. I had never stayed here before but my parents had which they recommended. It was very convenient to jumping on I-5 and the staff at check in were very helpful. They were right in the middle of a lobby remodel also. Although
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Response from doris1974, General Manager at Best Western Plus Sutter House
Responded 1 week ago
Dear Traveler, Thank you so much for taking the time to review our hotel. We know that you have a lot of hotels to choose from in Sacramento, and are so happy that you chose us! We look forward to welcoming you back.
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Hotel's Favourite
This hotel is great! Right in the down town area, and has free parking. It also has one of the best breakfasts ever, real eggs!! Large items to choose from and very fresh. reasonable too, in price. I found the people very nice and helpful. Room was clean and very quiet. We would
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Response from doris1974, General Manager at Best Western Plus Sutter House
Responded Jan. 18, 2019
Dear Traveler, Thank you for taking the time to review our hotel, we hope to see you again in the future!
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Many terrible rooms for light sleepers located directly on a light rail line. Rooms are fine but not outstanding for the price. Staff was unable to accommodate me to another room without me waking my coworker and making them move as well which have an acceptable solution. Very
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Response from doris1974, General Manager at Best Western Plus Sutter House
Responded 3 weeks ago
Dear Traveler, I am so sorry that you had a sleepless night. Thank goodness the hotel only has a few rooms that face the light rail, and are our lowest priced rooms due to the location. We hope that you will give us another opportunity,
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This is an interesting hotel (outdoor pool on the second floor!) with nice little amenities in the rooms. Very comfortable, and was probably a premier hotel before they built the light rail tracks reght outside. It was loud until the trains stopped running at 1:00. Then the
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Review collected in partnership with Best Western
Response from doris1974, General Manager at Best Western Plus Sutter House
Responded Jan. 18, 2019
Dear Traveler, Thank you for your review, and you are right, the hotel was built before the light rail system was ever thought of, and thankfully it only affects the back side of the hotel. We know that you have many hotels to choose from in Sacramento and truly appreciate you staying with us!
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If you like bleach smell on sheets and moldy sinks, this is the place for you. Stains on footrest. The loudest bathroom fan, it is like a speaker going from the bathroom to the bedroom. Bedroom heater puts out cold air. Good stuff: very friendly front desk staff, easy parking,
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Response from doris1974, General Manager at Best Western Plus Sutter House
Responded Jan. 17, 2019
Dear Traveler, I am truly sorry for your poor experience, we take pride in having clean fresh guest rooms so to hear that we did not meet our own standards is very disappointing. I will have the vendor that provides us with our cleaning chemicals to check the machine that disburses them into our washers, as our linen should never smell like bleach. I will share your review with our housekeeping department as well as our maintenance department. Thank you so much for the review.
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Professional photo exclusively commissioned by TripAdvisorBest Western Plus Sutter House
The King at the BEST WESTERN PLUS Sutter House
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Sutter House
The Handicap with One King at the BEST WESTERN PLUS Sutter House
Room
Photo provided by managementBest Western Plus Sutter House
Guest Room
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No. I don't believe it is. I think it is no smoking property.
1 vote
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We stayed there in June so can't comment on the pool now. We were happy with our stay though. Would use it again.
0 votes
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No, it won't. You are in a dense city neighborhood with businesses all around. The parking is under the 2nd floor wing of the hotel, next to the hotel lobby. I was able to park my Dodge Ram extended cab but held my breath. Parked RIGHT in front of the lobby door, practically and stuck out, a bit. The building is over the rest of the parking lot.
1 vote
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Good morning, we have parking (car)that is both covered and uncovered that is complimentary to our hotel guests.
1 vote
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The Golden 1 Center is approximately 5 blocks from the hotel, and I have walked it many times, alone as well as with someone, and have felt safe. We do offer free parking to our hotel guests.
0 votes
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12
"King-sized room is perfect for couples"
"away from construction"
"Ask for a quiet room."
"Most rooms face the street and you will notice the noise level increase in the morning as people commute to work."
"Avoid rooms on east side due to light rail transit on that street."
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PRICE RANGE
US$152 - US$251 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western sutter house hotel sacramentobest western sutter hotelbest western sacramentosacramento best western
LOCATION
United StatesCaliforniaSacramento
NUMBER OF ROOMS
98
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