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This hotel earned my disrespect due to the terrible/very cheap internet speed they offer! At good times when there's not much pressure on the internet/Wi-Fi network, you get an internet speed of around 1.5 MBPS (which in itself is very miserable - i.e., if you...More
Response from pcschmidt, Manager at La Quinta Inn Sacramento DowntownResponded April 2, 2018
Thank you for the feedback. We are sorry to hear about your experience. This is not something we want any guest to experience. Please contact management at hotel to discuss your stay.
Room was great with comfy beds with the usually great breakfast provided by La Quinta. The amount of homeless people in the area created an uncomfortable atmosphere. Staff were very helpful and informative.
This place is basically a transient motel. While they have spruced up the lobby the rest is quite bad. There is garbage all around the grounds and the parking lot, there was drug activity going on in the parking lot, people stood around outside my...More
Thank Julie Ann S
Response from pcschmidt, Manager at La Quinta Inn Sacramento DowntownResponded March 19, 2018
We are sorry to hear about your experience. This is not the experience we want any guest to have. Please be assured that we will use this information as a training to tool to help improve our guest experience.
The room at La Quinta was nice and the bed was comfortable. Everything was clean. There were only two things I did not like. We did not know that the rooms were accessed from outside, so we took our luggage into the lobby to check...More
Sadly, I think I am about ready to give up on La Quinta. I appreciate their pet friendliness but have been having bad experiences as of late. Pulling into the hotel, there were numerous homeless around. We were assigned a 3rd floor room and unfortunately...More
Thank Dan F
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn Sacramento DowntownResponded March 19, 2018
We read you review and let me say how sorry we are that we did not live up to your expectations. We try to make every guest experience unique and enjoyable. We do appreciate the review as it helps us to provide a...More
I know nothing about a pool even being there. We stayed only because of its proximity to train station and shuttle service. Facility including reception, dining area and guest rooms is run down so pool area, wherever it... More
I know nothing about a pool even being there. We stayed only because of its proximity to train station and shuttle service. Facility including reception, dining area and guest rooms is run down so pool area, wherever it is, is probably also not worth it if balanced against rest of hotel.