Hyatt Regency Sacramento
1209 L St, Sacramento, CA 95814-3942
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Avg. C$655 /night, 10/12 - 10/13
C$1,009
per night
C$649
per night
C$289
per night
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4.0
#7 of 86 hotels in SacramentoLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in the heart of the vibrant downtown and across the street from the California State Capitol and Park, our iconic hotel offers passionate hospitality and inviting spaces where everyone gets the VIP treatment. Designed for the modern traveler, our hotel features the most luxurious guestrooms and suites in Sacramento, a 24 hour fitness center with Peletons, a resort-style pool, two restaurants and two bars. When you want to explore the area, you're just steps from shopping, museums, historical landmarks, and popular attractions, like the Old Sacramento Waterfront and Golden 1 Center.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Patio
Children's television networks
Highchairs available
Valet parking
Paid private parking on-site
Wifi
Fitness / spa changing rooms
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Dining area
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
City View
Languages Spoken
English, Spanish
Location
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 92 out of 100
92
Sacramento Executive Airport
7.1 km•
See all flights
Sacramento Intl Airport
15.5 km•
See all flights
Rental Cars
88 Restaurants
within 0.5 kilometers
Reviews
4.0
3,552 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Hyatt Regency Sacramento is often celebrated for its appealing amenities, including comfortable rooms and diverse dining options, though some guests would appreciate complimentary breakfast. The hotel's atmosphere is noted for clean, charming rooms with thoughtful touches, but opinions on value are divided, with parking costs being a point of contention.
While service is generally regarded as professional and the central location is a highlight, experiences with noise levels and room quality can vary, with some facing disturbances or dated features.
Location
Central
Atmosphere
Inviting
Rooms
Uncomfortable
Value
Expensive
Cleanliness
Mixed
Noise level
Mixed
Service
Attentive
Amenities
Top-notch
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3,552Reviews23Q+A100Room tips
Traveller rating
- 1,988
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Detailed Reviews
Hotel's Favourite
I was not expecting much for my one night conference stay as I am not particularly fond of business class hotels. But I was impressed. Front desk got me a room when I arrived exhausted at 11 am. Room service made me an actually delicious meal, with little touches that showed they listened to my request. The bell hop remembered my name when I picked up my luggage 8 hours after I dropped it off. Good work, team! And the room was clean, pleasant, with a nice view, comfortable, functional furnishings, and yes, a bland but overall attractive decorating scheme. I really could not have asked for more.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brenda Kirian, Sales at Hyatt Regency Sacramento
Responded May 1, 2023
Thanks so much! So happy we exceeded your expectations. Hope business brings you back again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at Hyatt Regency in Downtown Sacramento with a group of friends and we all had a great time. The staff is warm, welcoming and the facility is clean, well maintained (during the COVID) and all the guests are wearing face masks and take extra steps to ensure everyone's safety. It's within walking distance to some major attractions.
Prices are reasonable and the parking facility was adjacent to the hotel with access to the hotel ($20/night for self-park)
Prices are reasonable and the parking facility was adjacent to the hotel with access to the hotel ($20/night for self-park)
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Date of stay: September 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brenda Kirian, Owner at Hyatt Regency Sacramento
Responded Sep 14, 2020
Thanks for staying with us! And for the nice review! The safety of our guests and colleagues is so important to us. We hope to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We were three families that traveled to No Cal and one stay was at this hotel. It was modern, clean and has comfortable amenities. The downside was Starbucks closed early, the pool/spa was very crowded, and parking was $25 a day. This was a central location and we enjoyed walking to dinners, see the capital and enjoy downtown. The kids liked the location and amenities and it was relaxing stay. The walls were thin as well so we can hear the late comers go into their rooms and take showers.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brenda Kirian, Sales at Hyatt Regency Sacramento
Responded Jun 27, 2022
Thanks for staying with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As soon as I walked into the room, I smelled feet. A strong smell of feet wafted throughout the main room and the bathroom. Likewise, starting at 10:30 PM at night, cleaning services started to vacuum the room next door. The hotel's rooms aren't soundproof, so I had to endure loud banging and noises of vacuuming for the next hour and a half. At this point, I would not recommend Hyatt to, in my case, my coworkers. I'm still contemplating whether I should cancel my next two planned work trips to Hyatt. Hopefully, my next experience is better.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have been going to the Hyatt regency in Sacramento for about 15 years. I can honestly say that I have never had a bad experience. and if there are things that are not meeting my expectation or exceeding them the staff has immediately addressed the issue for me
I had dinner in the bar this past visit and I must say the food appetizer on the menu was delicious.
I also enjoy their saltwater swimming pool temperature is always perfect and it's so refreshing to take a nice swim.
The only thing that I would change about the rooms as I hate powdered creamer and wish that they would put some half and half or cream cups in the rooms.
I had dinner in the bar this past visit and I must say the food appetizer on the menu was delicious.
I also enjoy their saltwater swimming pool temperature is always perfect and it's so refreshing to take a nice swim.
The only thing that I would change about the rooms as I hate powdered creamer and wish that they would put some half and half or cream cups in the rooms.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hyatt needs to break out of COVID, and do it fast. This is my third underwhelming Regency experience (family vacation) in the last 12 months, and I’m about to just revert to Marriott properties for everything (business and pleasure). It’s like they have committed to a very slow recovery from the lockdowns of a year ago, and have been slow to restore service. Here’s what I think you should expect…
Beautiful property and facility. Rooms are in good shape.
When booking and checking in, if you’re an Explorist or higher, you’ll be told in the app that your reservation includes access to the Regency Club. This isn’t true, because it’s been “closed for two years.” There isn’t a sign on the club that says this, so don’t make the mistake I made in waiting around for it to open up. And don’t expect that you’ll have access to breakfast or coffee; you’re going to have to pay for that downstairs. The front desk staff will be genuinely shocked to answer questions about this.
If you have questions about the Club (or anything else), and it’s early in the morning (i.e. 6AM), you’ll need to wait more than 5 minutes before someone comes out to help you. I recommend asking the valet to go in back and roust them out.
They’ll text you when you arrive and encourage you to engage with them if you need anything. Don’t expect them to respond promptly; if you have a complaint/issue, they’ll just “leave you on read.”
Your parking lot access will probably not work with your room key - despite them adding self-parking to your reservation, giving you new keys, etc. You’ll likely need to visit the front desk three times to get this fixed…but not before you’ll have to hold up everyone in the parking lot trying while engaging the “call for assistance” system. Fortunately, if the manager is around, he’ll apologize and refund your parking for the inconvenience.
Expect towels and a made bed, I think. They still aren’t cleaning rooms here, either, except for some “light cleaning service” that you can request. I’m not sure I understand what’s happening there…because the experience didn’t quite align w/ the welcome email I received.
The public area/lobby bathrooms will be locked randomly. The second floor bathrooms (to/from the garage) are open sometimes, but I can’t predict when. The bathrooms on the lobby floor that lead out to K street appear to be locked all the time.
The gym is down the street. It’s reasonably equipped (lots of Pelotons), but there are only two yoga mats in the entire facility. Everyone is using towels on the floor to do their exercises.
The body wash container in the shower will be empty.
There will be one hard-working guy manning the bar AND the tables in the lobby bar area. This means that you’ll be waiting >10 mins for a beer, because he’s taking food orders, delivering meals and attending to all of us at the bar itself. And like I said, he’s working hard…but he’s overworked.
This isn’t worth the premium you’re paying.
Beautiful property and facility. Rooms are in good shape.
When booking and checking in, if you’re an Explorist or higher, you’ll be told in the app that your reservation includes access to the Regency Club. This isn’t true, because it’s been “closed for two years.” There isn’t a sign on the club that says this, so don’t make the mistake I made in waiting around for it to open up. And don’t expect that you’ll have access to breakfast or coffee; you’re going to have to pay for that downstairs. The front desk staff will be genuinely shocked to answer questions about this.
If you have questions about the Club (or anything else), and it’s early in the morning (i.e. 6AM), you’ll need to wait more than 5 minutes before someone comes out to help you. I recommend asking the valet to go in back and roust them out.
They’ll text you when you arrive and encourage you to engage with them if you need anything. Don’t expect them to respond promptly; if you have a complaint/issue, they’ll just “leave you on read.”
Your parking lot access will probably not work with your room key - despite them adding self-parking to your reservation, giving you new keys, etc. You’ll likely need to visit the front desk three times to get this fixed…but not before you’ll have to hold up everyone in the parking lot trying while engaging the “call for assistance” system. Fortunately, if the manager is around, he’ll apologize and refund your parking for the inconvenience.
Expect towels and a made bed, I think. They still aren’t cleaning rooms here, either, except for some “light cleaning service” that you can request. I’m not sure I understand what’s happening there…because the experience didn’t quite align w/ the welcome email I received.
The public area/lobby bathrooms will be locked randomly. The second floor bathrooms (to/from the garage) are open sometimes, but I can’t predict when. The bathrooms on the lobby floor that lead out to K street appear to be locked all the time.
The gym is down the street. It’s reasonably equipped (lots of Pelotons), but there are only two yoga mats in the entire facility. Everyone is using towels on the floor to do their exercises.
The body wash container in the shower will be empty.
There will be one hard-working guy manning the bar AND the tables in the lobby bar area. This means that you’ll be waiting >10 mins for a beer, because he’s taking food orders, delivering meals and attending to all of us at the bar itself. And like I said, he’s working hard…but he’s overworked.
This isn’t worth the premium you’re paying.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brenda Kirian, Sales at Hyatt Regency Sacramento
Responded Jun 27, 2022
Sincere apologies that your stay was less than perfect. Would really appreciate if you would take a moment to discuss your concerns with out Assistant Director of Operations Murtaza at 916-443-1234 or murtaza.mehdi@hyatt.com. Thank you in advance for your time
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unbelievable! When we arrived at lunchtime and found out we could order from a restaurant but could NOT eat in the restaurant. We were told we could eat in the lobby or in our car. The restaurant worker said they could bring the food up to our room when it was cooked so we could get situated. At no time did they say that there would be an extra charge. They added 18%on for a service charge/tip and another roughly $10 for room service fee. The food came in a bag and take out containers. Nothing like room service at a 4 star hotel should be. I assumed because they wouldn’t allow us to eat in the restaurant bring it up was to make up for that. Which seem reasonable. And before I was given the bill I tipped in cash, and he never once mentioned there was already 20% tip add.
To top it off we entered the bar at 10:31, for a night cap . The sign said they close at 11:00 pm but was refused service because last call was at 10:30. I nicely said we are guest at the hotel but was told they didn’t care. How rude!
To top it off we entered the bar at 10:31, for a night cap . The sign said they close at 11:00 pm but was refused service because last call was at 10:30. I nicely said we are guest at the hotel but was told they didn’t care. How rude!
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Date of stay: April 2022Trip type: Travelled on business
Room Tip: Be prepared to eat elsewhere and don’t expect a night cap unless you are turning in super early...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brenda Kirian, Sales at Hyatt Regency Sacramento
Responded Apr 4, 2022
Apologies for the complete lack of service you received. That is certainly not our norm. Thank you for your feedback. It will be share with our Food & Beverage team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for a quick overnight visit and would definitely stay again. Both the agents at check in (Janice) and check out (Marilyn) were friendly and engaging. Both genuinely seemed to be enjoying their day and job which can only help but rub off on the guests. The room itself was very clean with all the necessary Covid Measures in place. Our complimentary bottled waters were already in the room to avoid any contact and the remote was covered in plastic as well. The TV was enormous but far enough away from the bed to enjoy. We didn't eat at the restaurant but we did take advantage of their grab n go menu to pick up a few beers at night. All the staff were wearing masks and we felt completely safe during our stay. Fantastic location as it is across the street from the Capitol with tons of walking distance food nearby. Hyatt Regencies have a certain standard to uphold and this one not only meets but exceeds it. Can't wait till our next visit!
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Date of stay: April 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brenda Kirian, Sales at Hyatt Regency Sacramento
Responded Apr 13, 2021
Wow, thanks for your fabulous five star review! So glad you enjoyed your stay and truly appreciate your kind words. Will share them with Janice, Marilyn and the rest of the team. Hope to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bright, wide, comfortable areas enhance the comfort of the room which is well equipped with a small refrigerator, a very large TV, several cell phone charging stations. Be aware, however, that if you are not a "frequent desk" you will be charged $4 for the bottle of water in the refrigerator. Staff is professional, responsive and very cordial. The hotel is located just a few steps away from the Capitol (great tours!) and surrounded by restaurants and cafés that range from very economical to high end. Guests enjoy a delightful view of the adjacent park. A big bonus: the opportunity to enjoy swimming a few laps in the middle of February.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lauren Gilmore, General Manager at Hyatt Regency Sacramento
Responded Mar 11, 2020
Thank you so much for staying with us and for sharing your feedback. You seem to have noticed all of our favorite things about our location and Sacramento, and we're so glad you got to enjoy the best of it. Please do come back and see us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was pretty empty and the few people we saw were wearing masks, yay! Room was very clean and beds were comfortable. They provided bottled water at check-in which was much appreciated. We parked on the street right in front of the hotel and the parking meters indicated “free parking” so we didn’t have to pay the $20 self parking fee.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brenda Kirian, Owner at Hyatt Regency Sacramento
Responded Dec 21, 2020
Thanks for the five star review. And for staying with us during these challenging times. Hope to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
IDK I dont work there
???
Are you asking Hyatt?
We were just customers who stayed there. Hotel is very nice. Neighborhood a little questionable for walking around these days.
Sorry, no whirlpool tubs in the rooms. But a nice hot tub at the pool.
You can Valet or if you want to self park, the lot is on the left as you drive in the driveway.
Yes, self parking is $25.00 and valet is $35.
"The whole experience of the hotel's service, food & drinks were so disappointing didn't even wanted to try the po or exercise room."Read full review
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PRICE RANGE
C$272 - C$453 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency sacramento hotel sacramento, sacramento hyatt regency, hyatt sacramento
LOCATION
United StatesCaliforniaSacramento
NUMBER OF ROOMS
505
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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Frequently Asked Questions about Hyatt Regency Sacramento
Which popular attractions are close to Hyatt Regency Sacramento?
Nearby attractions include Cathedral of the Blessed Sacrament (0.2 km), California State Capitol Museum (0.3 km), and Capitol Park (0.10 km).
What are some of the property amenities at Hyatt Regency Sacramento?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Sacramento?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency Sacramento?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Sacramento?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Hyatt Regency Sacramento?
Conveniently located restaurants include Mikuni Japanese Restaurant & Sushi Bar, Grange Restaurant & Bar, and Ella Dining Room & Bar.
Are there opportunities to exercise at Hyatt Regency Sacramento?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Hyatt Regency Sacramento located near the city centre?
Yes, it is 0.6 km away from the centre of Sacramento.
Are any cleaning services offered at Hyatt Regency Sacramento?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Regency Sacramento?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Regency Sacramento offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.