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Hilton Sacramento Arden West

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Hilton Sacramento Arden West
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764 Reviews from our TripAdvisor Community

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Showing 753: English reviews
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Moorpark, California
Reviewed yesterday NEW

With ~25 participants in our corporate meeting for three days, the facilities were quite good. A.V. support services were good and responsive. Coffee/tea/water was always replenished and available. Nice place to hold a meeting and very convenient to restaurants.

Review collected in partnership with Hilton Hotels & Resorts
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Thank T7119WCgregoryb
HOTEL’S FAVOURITE REVIEW
Reviewed 6 December 2016 via mobile

This was my first time staying at this particular Hilton.Not being particularly familiar with the Sacramento area I was relieved that the conference was at a large hotel like Hilton,as a prior conference some years ago left me in a not so great hotel in a sketchy part of town. I stayed for 2 nights in a nice room on...

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Helpful?
1Thank Karen P
About Hotel's Favourite Review
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Karen P, Thank you for your review. We appreciate that your group choose the Hilton Sacramento for your conference. We are delighted to hear that you enjoyed the facility and our services. We look forward to welcoming you back in the future should your travels bring you back to the area.

Torrance, California, United States
Reviewed yesterday NEW

This hotel is really beautiful! They just completed a reno and it is really clean and modern. Service was excellent from the front desk to housekeeping to bar! We'll make this our property of choice when visiting Sacramento in the future.

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Thank Megan356
Los Angeles, California
Reviewed 2 days ago NEW

Stayed here for a conference a couple weeks ago. The hotel rooms were the best part - big, comfortable bed and clean. Unfortunately, that's all the major positives the facility has to offer. The conference facilities were outdated and either way too hot or too cold. The food was okay but nothing to write home about.

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Helpful?
Thank GChi-LA
San Diego, CA
Reviewed 3 days ago NEW

The food in the restaurant could be a little better prepared. I have eaten in the restaurant and bar and have had differences in the same food item on two occasions. the room was pretty clean. They need to check for hair after washing towels and sheets. Overall the room was pretty clean. Room service was quick and accurate. Would...

Review collected in partnership with Hilton Hotels & Resorts
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Thank MsTravel07
San Bruno, California
Reviewed 2 weeks ago

Loved the open air and chic decor of the lobby and especially the lobby bar. The location is excellent for Arden area needs. The room had every comfort including a walk in closet. Clean, modern, quality. We will be back.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank AmyFinkCTC
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Guest, Thank you for your kind review. We look forward to welcoming you back to the hotel very soon.

Seattle, Washington, United States
Reviewed 2 weeks ago

The beds were wonderful. I wished I didn't have business and I would have slept in. Housekeeping was a bit disorganized and did not service my room, even though she was at the room directly across from mine when I left. Room service breakfast was very good - I took a chance on the eggs benedict and they were fantastic,...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lucylu44
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us. We truly appreciate your feedback and will be sharing your experience with our team. We hope that you will join us again in the future and give us another chance to serve you.

Seattle, Washington
Reviewed 2 weeks ago

This is a very dated and outdated Hilton, the rooms are very basic and show their age. The lobby bar and reception area is very basic and not impressive at all. The elevators are slow and the service average.

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Helpful?
Thank googinsg
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Guest, I am very sorry to hear you did not have a great experience while staying with us. We finished a major renovation within the last year, but I will certainly be investigating any issue you may have had in this particular guest room to ensure it is resolved. We appreciate your comments and we will be addressing them.

Sunnyvale, United States
Reviewed 2 weeks ago

Excellent service. I forgot an item in the conference room and I remember it several hours later. I called the guest service and was able to retrieve it. Increase the water pressure though and fix the ladies restroom ASAP.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank leonorl652
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Thank you for taking the time to review us through Trip Advisor. We appreciate your comments, I will be sharing those with our team. We hope you will join us again very soon.

Reviewed 3 weeks ago

The hotel is really nice, front desk staff can do better/improve. Had to wait for elevator for a long time, only one elevator out of two was working one of the days that stayed. Had great experiences at other Hilton Hotels.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 997melvinm
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us. We appreciate your comments and will be sharing your feedback with our team members. We hope you will join us again in the future.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The newly renovated Hilton Sacramento Arden West is a full-service Sacramento hotel centrally located in the Sacramento Point West Marketplace. Perfectly located, our hotel in Sacramento has everything within reach with Downtown Sacramento just a quick 4 mile drive away. Providing comfort and luxury to each of our visitors, the Hilton Sacramento is the only full-service, high-rise Hilton hotel in Sacramento. Our Sacramento hotel also offers both business and leisure travelers outstanding accommodations and superior service for an excellent stay in Sacramento, California.Our 100% non-smoking hotel features many amenities for your convenience, including Starbucks Coffee, a complimentary shuttle service to and from the Arden Fair Mall, high-speed wireless Internet access (fees apply), an outdoor pool and deck area with lounge seating, and a modern Fitness. We also provide an onsite gift shop, 18,000 square feet of flexible meeting space, and an open atrium dining area. For our Executive Guests, our Concierge Level features an exclusive lounge area offering complimentary continental breakfast, evening hors d'oeuvres, and late night sweets (Mon-Thu). ... more   less 

Additional Information about Hilton Sacramento Arden West

Address: 2200 Harvard St, Sacramento, CA 95815-3306
Region: United States > California > Sacramento
Price Range: $177 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Sacramento Arden West 3.5*
Number of rooms: 332
Reservation Options:
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Also Known As:
Hilton Sacramento Arden West Hotel Sacramento
Hilton Hotel Sacramento
Sacramento Hilton
Hotel Style:
#9 Romantic Hotel in Sacramento
#16 Family Hotel in Sacramento
#27 Business Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Sacramento Arden West staff and other travellers.
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Questions? Get answers from Hilton Sacramento Arden West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms seem exactly the same”
 of 5 bubbles googinsg, 13 Mar 2017 | Read review
“always high floor and far from elevators”
 of 5 bubbles stevenroz, 23 Feb 2017 | Read review
“Odd numbered rooms don't face the highway”
 of 5 bubbles donw995, 1 Feb 2017 | Read review
“Look for another property--this Hilton is not up to your standards.”
 of 5 bubbles sgfintl, 10 Dec 2016 | Read review
“Book a room way from Freeway”
 of 5 bubbles 2far, 17 Nov 2016 | Read review
5 of 5