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Extended Stay America - Sacramento - Arden Way

117 reviews
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Traveller (8)
Room & Suite (5)
Dining (2)
Overview
  • Excellent18%
  • Very good24%
  • Average12%
  • Poor17%
  • Terrible29%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
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Offers from Extended Stay America - Sacramento - Arden Way
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (117)Write a Review
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All reviewsrestaurants in walking distancestayed for nightsroom was cleanenjoyed my staygreat roomfull kitchenmallundesirable
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1 - 5 of 116 reviews
Reviewed 2 weeks ago

I have been here 3 weeks booked advance 30 day reservation I would have left & checked out after a few days, but could not without being charged a $$$ fee for cancelling reservation, so I have been stuck here. The elevator is ALWAYS dirty,...More

Thank plantbased1954
Response from 00esa, Manager at Extended Stay America - Sacramento - Arden WayResponded 2 weeks ago

Please accept our sincere apologies for the issues you encountered and regret the inconvenience they caused. We regret not meeting all of your expectations and rest assured that corrective actions are being taken within the respective departments. We are committed to making sure that we...More

Hotel's Favourite
Reviewed 31 August 2017

We only stayed one night but wish we could've extended our stay because the room, facility and staff were excellent! The room was clean and new and felt like a studio apartment with a full size kitchenette and bath. The staff was professional and cheerful...More

Thank StvnWllms
Response from 00esa, General Manager at Extended Stay America - Sacramento - Arden WayResponded 31 August 2017

Thank you for being our guest and for your wonderful feedback! We are delighted to know you loved each and every aspect of your trip, especially your spotless room and the exceptional service we offered. We look forward to welcoming you back soon. Sincerely, General...More

Reviewed 11 December 2017

Not a great location, staff was not present upon our arrival. We had a live roach that I killed in our room, the comforter was stained with something and we just threw it off the bed because the A/C wasn't letting us change the settings....More

Review collected in partnership with Extended Stay
Thank C5729ZHjustinw
Response from 00esa, Manager at Extended Stay America - Sacramento - Arden WayResponded 12 December 2017

Justin, please accept my sincere apologies for our hotel not living up to your expectations. Cleanliness is a top priority to all of our employees, and we do not take cleanliness issues lightly. We will address this matter with our Head of Housekeeping and with...More

Reviewed 25 November 2017

Roaches on the fridge freaking, dead, and alive behind fridge on a mouse trap .. Horrible checked out early.. My daughter was very upset. From SF to Sacramento we didnt want to take any bugs home with us. Ruined our mini vacationMore

Review collected in partnership with Extended Stay
Thank sKiiDoZ
Response from 00esa, Manager at Extended Stay America - Sacramento - Arden WayResponded 26 November 2017

We sincerely apologize for the problems you encountered while being here. To provide a clean, fresh and functional room is most important for us, but we are extremely sorry we fell short in making this happen for you. We have shared your concerns with the...More

Reviewed 6 November 2017

We stayed here for about a week while helping a family member move. It was comfortable and secure. Great to have refrigerator and kitchen. Supplies (towels, pillows, toilet paper, etc.) were minimal but available if you asked. Pet fee was high since it was a...More

Review collected in partnership with Extended Stay
Thank Cheryl H
Response from 00esa, Manager at Extended Stay America - Sacramento - Arden WayResponded 7 November 2017

Cheryl, we appreciate you being our guest at Extended Stay America. We are delighted to know you liked your well-maintained room and the fully equipped kitchenette. Thanks for the review, and we look forward to hosting you and your family on a future date. Sincerely,...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$81 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$81 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (8)
Room & Suite (5)
Dining (2)
Hotel & Grounds (7)
Bathroom (2)
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"Stay Somewhere Else"
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"Tip, don't stay here, period."
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"excellent WiFi signal available!"
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"Not a bad place to stay"
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