Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.0
#25 of 86 hotels in Sacramento
Location
Cleanliness
Service
Value
Elevate your stay at our upscale hotel on the Sacramento River, The Westin Sacramento Riverfront Hotel & Spa. Located near the Land Park neighborhood our hotel places you three miles from the Sacramento Executive Airport and 11 miles from the Sacramento International Airport. Enjoy access to popular area attractions such as Old Sacramento, the Sacramento Zoo and Golden 1 Center. Maintain your health routine with a workout in our 24-hour fitness center and enjoy a swim in our heated outdoor pool. Afterward, pamper yourself with a massage at our on-site spa, Spa LaLe or a sumptuous dinner at our award-winning hotel restaurant. Our hotel in Sacramento, California also offers stylish event space ideal for any size meeting or celebration. Rest and renew in one of our spacious rooms or suites, featuring plush bedding and mini-refrigerators. Select rooms and suites offer fireplaces, claw-foot or jetted tubs and private balconies.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
The staff at this property is wonderful. From arrival at the valet late on Christmas Day night to the front desk staff they are top notch. Because the Westin is open again and had been suggested to us we opted to stay at the Westin rather than the Citizen or the Sheraton downtown - the two locations we normally stay at. The room we stayed in is in very, very bad need of a renovation. The stains on the floor (in the hallway and room), stained and worn couch, scratched up outdated dark wood furniture, stained curtains, and marked up desk (even the removable desk pad was all beat up and stained) were shockingly below normal Westin and Marriott standards. Also the room had a strong cigarette smoke smell like a smoker had just made a visit and broken the no smoking rules. The room had clearly been well loved and lived in over many years. But we were only there for one night so not a big deal. There were also some items left from previous guests like a used coffee stir stick on the floor and white powder on the nightstand (likely coffee creamer). The lobby was beautiful which is why the room condition was such a shock. But again it was Christmas night and the outstanding staff downstairs was working extra hard. Also guidance for those booking or using SNA Awards, the 1 bedroom suite is more of a slightly larger executive room compared to what most other properties call a 1 bedroom suite which is usually a separate bedroom. The 1 bedroom executive suite at this location is basically a single larger regular room with a fireplace. If the property gets a refresh in the rooms soon it will be great. Until then we will opt for other Marriott locations in the area that are in better shape.
Read more
Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ryan Opatz, General Manager at The Westin Sacramento Riverfront Hotel & Spa
Responded Dec 27, 2021
Thank you alex949 for taking the time and providing us valuable feedback during your stay. We are truly sorry for the condition that you found your room. Our number one goal is to ensure that all our guests have a clean and comfortable stay and I am truly sorry that we did not meet that expectation. I am glad to see that the staff provided such wonderful service during your stay with us. We do work hard to ensure that all our guests feel welcome when they arrive at the hotel. I appreciate that very much and I have shared the wonderful feedback to them. Again, we will work hard with our maintenance staff to ensure that all items are properly taken care of prior to our guest arrival. We are planning at the end of 2022/early 2023 for a large renovation of the rooms and lobby area as it has been some time since the rooms have had a renovation. Again, thank you for valuable feedback and we hope to see you in the future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at this hotel many times because of the location. I have regularly had problems with consistent service in housekeeping. Often the beds are not made or if you complain and they are done, they do not replenish the amenities like coffee or shampoo/conditioner. I like a lot of things about this hotel regarding location but not the service.
Read more
Date of stay: March 2020
Value
Rooms
Service
Room Tip:Delta side the best view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chad_at_front_office, Front Office Manager at The Westin Sacramento Riverfront Hotel & Spa
Responded Mar 14, 2020
Thank you for choosing to stay at the Westin Sacramento and providing your feedback via TripAdvisor. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have relayed your message to our General Manager as well as our Housekeeping Manager in an attempt to address any potential training issues. Again, thank you for feedback.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Though there was no problem with my stay, it did not meet my expectation for its price point and star rating.
First, the TV and channels are way outdated. It’s not high definition, and there was no digital TV program. It’s a very basic TV and hard to enjoy.
Second, the noise from the street is constantly there, including at night. We got the room that’s facing a major road. We didn’t mind the review, but the noise was not pleasant.
Lastly, this hotel is lack of entertainment. It’s really just a hotel for a good night stay, not for guests to hang around. There was a pool, jacuzzi, and bocce ball. That’s it. For its star rating, I was expecting some entertainment like foosball table, pool table, ping pong, or something else. They only had a basic snack selection, and they’re on the expansive end ($3 a small bag of chips). The restaurant on site (Scott’s seafood) was ok. I wasn’t impressed and they were pricy too.
All the staff I encountered were friendly. The interior materials for the room feel solid. The room was clean, and bed was comfortable.
If I were to come to Sacramento again, I would pick a different hotel. Other hotels can offer more.
Read more
Date of stay: May 2022Trip type: Travelled with family
Room Tip:Request river facing rooms. It may have less noise.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ryan Opatz, General Manager at The Westin Sacramento Riverfront Hotel & Spa
Responded May 27, 2022
Thank you Twjuju for taking the time and providing us valuable feedback about your stay. I am truly sorry that your stay with us wasn't perfect. The entire team works hard to ensure that our guests have the best stay possible and I am truly sorry that we failed to meet that expectation during your stay. Your feedback is important and the feedback we receive from our guests are extremely important. We are currently in the process of updating all the TV's to 55' LG - TV's and also working with our current entertainment provider as we will be upgrading to the Marriott Guest Room Entertainment package hopefully in the next few months. Also, thank you for the feedback in the lack of items available for entertainment purposes. In the next week we will be offering our guests bicycles to utilize on the river as well. We recently purchased cornhole and giant jenga as well for our guests to use on the lawn area. Your feedback has been greatly appreciated and we will continue to look at other avenues to provide our guests with many things to do at our hotel. Again, thank you for staying with us.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
2 months ago I booked a room for three nights on their website. I received an email confirmation of my reservation. My trip was to be in 2 days and TODAY I get a text and an email telling me that my reservation has been canceled. When I call to speak with somebody I'm told that they have been shut down for 16 months and they are not sure how I made the reservation. I inform them that I made it on their website. The person I spoke with was kind of nonchalant like oh well yeah we didn't know all these people had reservations and we just got this list so we're canceling everybody now. 2 days! I have a flight and I'm bringing a small child and now I have nowhere to stay. The person I spoke to offered no real apology, took no responsibility for their company's huge error, did nothing to offer to rectify the situation, when I asked about some kind of compensation he said there's nothing he could do for me, no discount for a future stay, nothing. Now for me to book another hotel at this point just two days away from my trip I will end up having to spend approximately $200 plus more for a late booking. But they say it's not their problem. I guess it was my problem that I made a reservation on a legitimate website that they couldn't manage to shut down while they're not open. I shudder to think what would have happened if my trip had actually been last week before they decided to start texting people that they're canceling their reservation and I showed up at 9:00 at night with a small child to a darkened and empty hotel with nowhere to stay in a city I am unfamiliar with. If this hotel can't handle basic customer service when they do something wrong then they don't deserve to be in the hospitality industry and I would not recommend giving them your money or business.
Read more
Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ryan Opatz, General Manager at The Westin Sacramento Riverfront Hotel & Spa
Responded Dec 8, 2021
Our sincere apologies about the issue in regards to your cancellation. Unfortunately, at the time of your booking the hotel was still closed. We understand the notice was short and we are truly sorry that this occurred. We will continue to do our best to make sure we communicate to our guests to ensure that issues like this do not happen again. Again, our sincere apologies.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Westin is only 3 stories high and is right next to the Sacramento River. Half of the rooms have a river view, which was really lovely. There are a couple of fire pits in the back as well to enjoy looking at the boats at the Sacramento Yacht Club. This is a beautiful building and was originally built with good quality, but it needs some attention. The carpets were clearly worn and stained. The TVs were ridiculously old with no barker channel and any informational button on the remote was "unavailable". There is no club lounge. Breakfast that is included for Platinum members was a voucher for $15 worth of items at the kiosk located in the lobby. There were breakfast sandwiches, oatmeal, bagels, croissants, and coffee ($3.50). It was edible, but not what I expect of a Westin. The staff, however, was amazing. Friendly, readily offering assistance, and just all around pleasant. Layresha at the front desk was a favorite!
Read more
Date of stay: March 2022
Rooms
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ryan Opatz, General Manager at The Westin Sacramento Riverfront Hotel & Spa
Responded Mar 25, 2022
Thank you LovetoScuba for taking the time and providing us valuable feedback about your stay. I am pleased to see that the staff as well as Layresha provide such great service during your stay. Also, thank you in regards to your feedback in regards to the hotel and TV's. We are currently in the process of updating our TV package as well as updating all the TV's in the hotel. We hope to have this completed in the very near future. Again, thank you so much for staying with us and we will continue to work hard to ensure that all our guests have the best stay possible.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wellllllllll …. This would be convenient lodging for guests at a wedding in gigantic event tent that covers beautiful lawn. It is NOT romantic or pleasurable. This Westin “in residential area” is next to busy CA freeway with loud noise on our balcony that was a constant roar through night. A gigantic white event tent on lawn substantially blocks river view (up through October). It’s the focal point. It’s ugly. Restaurant is not open for breakfast Monday and Tuesday, our two mornings. With Titanium Elite, a free full breakfast is a major element in selecting a hotel. I had imagined relaxed breakfasts on the patio beside the River. The restaurant patio, when opened, has view of gigantic white event tent. We selected this hotel, with Marriott Titanium Elite upgrade, for romance for our special celebration. We spent a lot of money for an experience we did not receive. They graciously sent a bottle of bubbly and a sweet note which we appreciate. And, the staff members were friendly and welcoming. What a disappointment the environment.
Read more
Date of stay: September 2022Trip type: Travelled as a couple
Room Tip:Don’t come expecting peaceful experience on River.
Parking is pricy and only avoided with no car....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ryan Opatz, General Manager at The Westin Sacramento Riverfront Hotel & Spa
Responded Sep 12, 2022
Thank you SeekingSpeakingValue for taking the time and letting us know about your recent stay at the Westin Sacramento. First and foremost, I am truly sorry about your most recent experience. Our number one goal is to provide our guests the best stay possible and I am truly sorry we failed on meeting that expectation during your stay. Also, thank you for your feedback in regards to breakfast offerings currently available for our guests. We continue to work with our partners about expanding breakfast for our guests. We believe all feedback is valuable and again thank you so much for pointing out those concerns. Again, thank you for your feedback and thank you for staying with us.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Westin Sacramento is one of the nicest hotels I have stayed at (and I have traveled quite a bit). The staff was exceptional. We arrived about 9 p.m. without a reservation and they accommodated us immediately. My son is allergic to down, so they quickly changed out his pillows and comforter. This hotel is absolutely beautiful. The lobby, bar area, and conversation room is pure class. There is a large fireplace in front of the comfy chairs and couches that we took advantage of, while relaxing with a cocktail from the bar. There are gas fire pits on the grounds lit in the evening, if you would like that experience. All nestled along the beautiful Sacramento River. The hotel restaurant is Scott's Seafood, which is first class. Although we were traveling and could only stay one night, I would not hesitate to stay here as a destination for a relaxing vacation! Absolutely lovely!
Read more
Date of stay: December 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ryan Opatz, General Manager at The Westin Sacramento Riverfront Hotel & Spa
Responded Dec 8, 2021
Thank you mjmrealtor for taking the time and providing us such wonderful feedback during your stay. We are so pleased to see that you had such a wonderful time. Our number one goal is to always make sure that we have the best amenities and that we provide the best service possible to all our guests. We truly you staying with us and we can't wait to have you stay with us again in the future. Again, thank you.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our midweek adventure began when we were greeted by friendly and efficient Valets. The front desk clerk welcomed and directed us to a beautiful room with a balcony overlooking the Sacramento River. The bed was extremely comfortable. The bathroom was equipped with a large claw foot soaking tub which we loved! We ate a delicious dinner at Scott’s Seafood restaurant located in the hotel. We had a lovely relaxing time at the Westin and will return as soon as we can.
Read more
Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ryan Opatz, General Manager at The Westin Sacramento Riverfront Hotel & Spa
Responded Dec 27, 2021
Thank you PhillWinters for the four star review and thank you so much for staying with us. We are so pleased to see that you had such a wonderful stay. Our number one goal is to ensure that we always provide our guests with the best service possible and I am so pleased we not only met the expectation, but exceeded it. Again, thank you so much and we hope to see you again soon for another Winter/Spring/Summer or Fall staycation :)
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a surprise birthday evening hosted by my SO. Unfortunately, my car was burglarized at adjacent lot. With the restaurant and hotel right next to it, the property could patrol or video monitor the adjoining lot. Ruined what could have been a lovely birthday celebration.
Read more
Date of stay: April 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chad_at_front_office, Front Office Manager at The Westin Sacramento Riverfront Hotel & Spa
Responded Apr 22, 2020
Hello AshaK458, Thank you for taking time to review your stay and provide feedback. We are terribly sorry to hear about your experience and would like to help any way possible. We are having a difficult time locating your stay information if you could kindly call our Front Office Manager to investigate further.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place is absolutely great. I don’t know even where to start. The rooms are big and roomy with a great clawfoot soaking tub and huge shower. The food from room service was delicious. Everybody that works here are extremely nice. The hotel is beautiful there is a restaurant and bar here along with many other amenities, we highly recommend the Westin tell them Big Sugar and Carol Ann sent you
Read more
Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The small parking lot will not be able to handle that size of vehicle with a trailer. I had a hard time finding a spot to park a compact car when I stayed there. The parking lot gets pretty full with restaurant and hotel guests competing for a spot and it's a tight parking lot.
But there is a service road in front of the restaurant that you may be able to use.
San Francisco, California145 contributions47 helpful votes
It does. It has one of those sealed glass fireplaces, and the gas fire can be turned on via switch. It heats up the room really quickly, but isn't good for kids.
Hello LVGambler,
If you booked a Junior suite, you will definitely have a fireplace. Also, the Junior suite with the River view will have a balcony; the Junior suite with the traditional park view will not have a balcony. The King beds with the River view will not have the fireplace, but will always have a balcony.
Hopefully this clears up any confusion. Please call us directly at (916) 443-8400 if you have any more questions. Thank you choosing to stay with us!
Sincerely,
David Gladieux
Front Office Manager
The Westin Sacramento
(916) 443-8400
Not sure about this but I would call and discuss with the manager of the restaurant there. They are very helpful and I noticed people getting off their boats coming to dine at the restaurant. Sorry I could not be of more help.
There are more places to choose from in the Sacramento area.
PRICE RANGE
C$387 - C$728 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le rivage sacramento, hotel le rivage
FORMERLY KNOWN AS
Le Rivage Hotel
LOCATION
United StatesCaliforniaSacramento
NUMBER OF ROOMS
101
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Are there any historical sites close to The Westin Sacramento Riverfront Hotel & Spa?
Many travellers enjoy visiting Leland Stanford Mansion State Historic Park (5.0 km), Sutter’s Fort State Historic Park (5.8 km), and River City Saloon (5.6 km).
