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Inn St Helena

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Inn St Helena
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201 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Seattle
Reviewed 3 November 2016

Great location. Lovely Room, a little hot and could not control the temperature of the room (upstairs). No air conditioning. Fortunately, our visit was end of September and at night could open the windows and it had a good ceiling fan. Also, the property next door was under construction and started banging and making noise early. Could walk to downtown...

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Thank PerlaSeattle
InnStHelena, Manager at Inn St Helena, responded to this review

Thank you for your review. Being an older house the heating and cooling is always a challenge. We have been working on this issue this winter and it hopefully will be much more accommodating very soon. During your visit I had just taken over the cooking and I have to admit it was quite a challenge at first. Now that...

Chicago, Illinois
Reviewed 3 November 2016

Came to St Helena on our first trip to The Napa reagion. Both my wife and I really enjoyed our stay. Room was clean and the staff was friendly and knowledgeable. Would definitely stay here again on our next trip here

Review collected in partnership with this hotel
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Thank Josh S
InnStHelena, Manager at Inn St Helena, responded to this review

Thank you so much for your kind review. It means a lot to me to hear you say you will be coming back again. We are making some improvements and I think you will be pleased with them. Come see me anytime. Madeline Kidd Innkeeper

Moss Beach, California
Reviewed 3 November 2016

We stayed in the cottage Bamboo-5 room. Very large, very comfy bed, very clean room & bathroom. The steam shower is so neat! The kitchen and common areas are convenient (and also very clean!) Madeline set up two coffee makers so we could do our own before the 9AM breakfast. The breakfast was really good, and BIG! Sets you up...

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Thank grubtrippin
InnStHelena, Manager at Inn St Helena, responded to this review

Thank you so much for your review. I want everyone to feel welcome and to be included as much or a little as they want. Our wine and cheese parties allow everyone an opportunity to mix and mingle. The kind words you said about me are greatly appreciated. Please do come back and stay with us again. I look forward...

Reviewed 3 November 2016 via mobile

When we traveled to the B and B I think we were all expecting something fabulous because of the cost. All of us have traveled quite a bit and the places we have stayed in have been very nice. We were all surprised that the carpeting and furniture were not in great shape. We were told that there had been...

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Thank Nancy M
A TripAdvisor Member
1 review
Reviewed 3 November 2016

Overall we liked the property. The rooms were nice and it was a perfect location to see all of the wineries. We opted out of any guest services as my family booked the whole Inn and did our own cooking. The only thing we felt that detracted badly from the beauty of the property was that all of the carpeting...

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Thank A TripAdvisor Member
InnStHelena, Manager at Inn St Helena, responded to this review

I have great news...we had originally planned on replacing the carpet in December, however , I found beautiful hardwoods under the carpet and we are going to have them stained and sealed. This will make the whole parlor look amazing. It has been quite a challenge working with the carpet. So please check out our face book page in a...

St. Louis, Missouri
Reviewed 2 November 2016

The location is ideal, the property and service less so. The bed was lovely, the room itself not very impressive. There was an afternoon Happy Hour, but snack items ran out almost immediately--long before all guests had an opportunity to partake. Breakfast was borderline inedible, and the attendant made no effort to refill long-empty coffee pots.

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Thank michaelhuskey
InnStHelena, Manager at Inn St Helena, responded to this review

I am so sorry you did not enjoy your stay. I would like to know which breakfast you had so if any changes need to be made we can step it up. The Happy Hours are a challenge. I usually try to get a head count on who will be back at 5:00 so I can plan accordingly. This is...

Riverview
Reviewed 2 November 2016

Great location, wonderful hospitality! We stayed in the loft studio apartment at the back of the cottage house and it was absolutely perfect! Super-comfy bed, washer/dryer combo and a fully stocked kitchen, not to mention a steam-shower, which both my husband and I enjoyed. We had such a wonderful stay. When we first arrived, we were taken to the apartment...

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Thank fassnaha
InnStHelena, Manager at Inn St Helena, responded to this review

Sometimes it is just the little things that make the difference. I enjoy that first impression and strive hard to make each guest feel special. Just like I would treat my own family. Your sweet words made my heart smile. It is a good day when my "Little Chickens" are happy, safe and warm...I hope every quest who stays here...

Coatesville, Pennsylvania
Reviewed 2 November 2016

We had a wonderful time at Inn St Helena. Three couples had the entire cottage and we were able to use the kitchen and sitting areas as our own. Everything was clean and well looked after and the beds were comfortable. We took full advantage of the outdoor grill and fireplace. Madeline, the Innkeeper was outstanding and took care of...

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Thank Janeyross
InnStHelena, Manager at Inn St Helena, responded to this review

I truly think the whole house bookings have so much more fun. You can run around in your jammies and no one cares. You can put your feet up and feel like you are at home. I love how you enjoyed the grill and your privacy. I hope we met all of your expectations. Come back soon.. Warmly, Madeline

Reno, United States
Reviewed 2 November 2016

Very friendly person checked us in, but no one actually lives on the property. So, after 5:00pm you're on your own. As a senior citizen I felt very uncomfortable being left entirely alone in a huge house on a stormy night in a strange place.

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Thank Valerie T
InnStHelena, Manager at Inn St Helena, responded to this review

I am so sorry that you felt that way. Did the person who checked you in give you the emergency phone number? I am the full time Innkeeper and I live on the property. I am here all the time everyday. I do have a relief Innkeeper that comes in two days a week but he stays on the property...

Atlanta, Georgia
Reviewed 2 November 2016

The inn is in a great location in St Helena. The on site manager was great and very helpful with dinner reservations. The breakfast was excellent everyday. The evening wine and snacks was a nice touch

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Thank robertmM1790SO
InnStHelena, Manager at Inn St Helena, responded to this review

I feel so blessed to be the captain of this beautiful ship...We try everyday to do better than the day before. Having the location we have is so perfect for any activity you may want to explore. There is so much to do here in St. Helena you get the opportunity to do just about anything you can think of....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Free Parking
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to our Napa Valley bed and breakfast! We invite you to experience the romantic charm and "warm and enthusiastic hospitality" of our 1872 Victorian bed and breakfast inn. This California bed and breakfast is in a perfect location... right in the center of the finest wineries of Napa Valley. You can walk to fine and casual dining, historic Beringer Vineyards... and unique shopping in beautiful and quaint downtown St. Helena. ... more   less 

Additional Information about Inn St Helena

Address: 1515 Main St, St. Helena, CA 94574-1851 (Formerly Ambrose Bierce House)
Region: United States > California > Napa Valley > St. Helena
Price Range: $324 - $654 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Inn St Helena 3*
Number of rooms: 4
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Also Known As:
Ambrose Bierce House Hotel St. Helena
Inn St Helena St. Helena, Napa Valley, CA
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Questions & Answers

Here's what travellers have asked, with answers from Inn St Helena staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Mollie Day room is in the back of the inn and has a very nice private courtyard, plus a huge whirlpool tub.”
 of 5 bubbles L5349GZkeng, 7 Feb 2017 | Read review
“Go for the Apartment! very roomy and private!”
 of 5 bubbles zvidacs, 4 Nov 2016 | Read review
“We stayed in the cottage and love the steam showers, king size beds and private patio.”
 of 5 bubbles Janeyross, 2 Nov 2016 | Read review
“The Loft Studio Apartment is a great room to come back to after a day of tasting wine.”
 of 5 bubbles L-Hoeft, 1 Nov 2016 | Read review
“The feeling like beeing home. Rooms are nice and clean.Free parking at the back.Short distance to the Restaurants and shops in ST. Helena”
 of 5 bubbles thessellund, 30 Oct 2016 | Read review
5 of 5