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Hilton Garden Inn San Bernardino

599 reviews
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Traveller (35)
Room & Suite (43)
Dining (4)
Overview
  • Excellent67%
  • Very good23%
  • Average6%
  • Poor1%
  • Terrible3%
Travellers talk about
“front desk”(64 reviews)
“business center”(11 reviews)
“business trip”(18 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn San Bernardino
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (599)Write a Review
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1 - 5 of 592 reviews
Reviewed 1 week ago via mobile

A messed up reservation from the beginning. A king room booked. Dbl queen given. Small room filled with 2 beds. Staff wasn’t concerned at all with our dissatisfaction. Very complacent. We were booked to stay 4 nights. We stayed 30 mins, checked out & went...More

Thank rkyates1
Hotel's Favourite
Reviewed 21 December 2017 via mobile

Very nice room. We sat in the lobby by the fire and had a snack with wine. Very nice and peaceful. Would stay here again. Staff is very friendly and helpful. Easy to find hotel. Lovely pool. Too cold tonight!More

Thank HomeStore S
Response from Adrienne D, Front Office Manager at Hilton Garden Inn San BernardinoResponded 16 January 2018

Greetings, Thank you for taking the time to share your experience about your recent stay at our hotel. I am so pleased to hear you were able to enjoy the cozy lobby and fireplace. We look forward to welcoming you back to our hotel in...More

Reviewed 1 week ago via mobile

Clean, modern, fresh. We had a two bedroom suite which is actually just a larger room divided by a partial wall. That was represented in the pictures online and were fine for our purposes . Friendly staff by phone and in person. Beautiful lobby. Even...More

Thank teatiiimea
Reviewed 1 week ago

Stayed here recently and recommend this hotel. Right off the highway. Room and common areas were clean and front desk was fast and efficient. Nice small bar area with good service and a decent selection. Was not expecting much from the food as we arrived...More

Thank fred5110
Reviewed 2 weeks ago

Staff was fantastic, room clean, slept great. Good location for my needs. I stay here 4 times a year, always happy. Breakfast staff at most recent trip made me feel spoiled. Front desk staff welcoming and made process so easy.

Review collected in partnership with Hilton Garden Inn
Thank 885charitye
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$130 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (35)
Room & Suite (43)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Julie H
20 July 2017|
Answer
Response from cliffwalters | Reviewed this property |
You have to call the hotel. Because they are usually full, you probably won't get a discount,
0
Votes
Robin A
16 March 2015|
AnswerShow all 2 answers
Response from Douglas B | Property representative |
I apoligize for the late reply. I have contacted trip advisor to change your review to rugs. Hugs, Douglas B. Front Desk Lead
0
Votes
Hmarton
19 February 2015|
AnswerShow all 2 answers
Response from Amy T | Property representative |
Hello, We are 15 Miles from the San Manuel Amphitheater, with no traffic maybe 10-15 minutes and with traffic about 20-25 minutes from our Hotel.
0
Votes
Room Tips
"away from elevators"
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"I got a top floor room, which was helpful"
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"All rooms are quiet that I stayed in."
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"Request an Odd Numbered Room, away from the street frontage"
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