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Hilton Garden Inn San Bernardino

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Hilton Garden Inn San Bernardino
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520 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn San Bernardino
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Showing 514: English reviews
Los Angeles, California
Reviewed 2 weeks ago via mobile

This place is decent. I say decent because it has everything you need HOWEVER it's definitely a bit overpriced given the fact it's in the middle of nowhere! Nothing is close by except chain restaurants! I was here visiting UC redlands for my son's performance, we were a big group! Maybe about 15parents n 10kids. Overall stay was good but...

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Thank Wendiesluv
Washington
Reviewed 3 weeks ago

We stayed two nights in a king room with a Jacuzzi tub, and it was an all-around great experience. We received excellent service from the start, when I called from the airport to see if we could get an early check in (we could) to our smooth checkout. Our room was large and tastefully decorated. The furniture had a few...

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Thank zvezda9
Santa Clarita, California
Reviewed 3 weeks ago

No hot water in our bathroom sinks and definitely none in the shower. Made two calls and nothing! Otherwise,we liked the location and the breakfast was good! I would definitely would return to this locale.

Review collected in partnership with Hilton Garden Inn
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Thank Paul B
China
Reviewed 3 weeks ago

Well, don't stay on the weekend. Children constantly running up and down the hallways and tearing up the hotel. I left Quality across the street expecting something better - it was the worst! No water, old musty room, broken desk chair, stains on the arm chair - just to name a few obvious mishaps. There seem to be no presence...

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Thank LoveleeviaUSA
Las Vegas, Nevada
Reviewed 4 weeks ago

We woke up the morning after we checked in to find out we had no running water in our room. We called the front desk and were told water should be restored in 15-30 min as they were working quickly to restore it. An hour later (wasting time waiting to get ready), still no running water. Hungry and running late...

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1Thank jmscjt
Clovis, California
Reviewed 17 January 2017

The hotel is a nicely appointed Hilton. I was unhappy with the quality of the bath fixtures. I had to fix the hand held shower sprayer as it initially leaked. In addition to leaking the shower head did not stay in place without a lot of effort.

Review collected in partnership with Hilton Garden Inn
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1Thank Michael H
San Diego, United States
Reviewed 16 January 2017

Overall, the staff was great and helpful throughout my stay. They made me feel welcome and were very attentive. My only disappointment came from the quality of the bathroom in my guest room. The drain in the tub was slow and filled the tub with water and debris that grossed me out a little. I only stayed one night, so...

Review collected in partnership with Hilton Garden Inn
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Thank A7651HXfrankd
Mukilteo, Washington
Reviewed 9 January 2017

It's been over 5 years since I last stayed here. I had to be in San Bernardino for the weekend and immediately book the HGI based on my past experience. It was everything that I remembered it to be. Everything was fresh and clean. My room was a standard king which was just fine. It was clean and everything worked....

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Thank namsman
Coventry, Connecticut
Reviewed 27 December 2016 via mobile

Stayed here for 2 nights, 12/19 & 12/20. First off, I'm from CT and very used to winter weather and chilly rooms in the winter, but the rooms at this hotel were kept frigid all the time. We met in the restaurant /lobby as a team, and I had to bundle up to stay mildly comfortable. I was extremely disappointed...

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Thank 711barbaraj
Clovis, United States
Reviewed 26 December 2016

I booked 4 rooms, one of which for my Son a Veteran Marine of 6years with 2 tours, this hotel had the availability and would not upgrade just one room from a King to a simple Whirlpool bathtub. Diamond Status means nothing here, this Hotel has no acting Hotel Manager thus the girls here have no guidance in what excellent...

Review collected in partnership with Hilton Garden Inn
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1Thank Armando A G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Discover the best in contemporary accomodations when you book your stay at the Hilton Garden Inn San Bernardino! Our newly built property offers free WiFi Internet access, spacious guest rooms and suites, a state-of-the-art fitness center, an outdoor heated pool and spa, and much more! Our Great American Grill on-site restaurant offers a cooked-to-order breakfast and delectable dinner options. We are located conveniently close to the freeway, but out of reach of the freeway noise. The Hilton Garden Inn is famous for its friendly service (just read the reviews here on Tripadvisor!), and is looking forward to welcome you soon! ... more   less 

Additional Information about Hilton Garden Inn San Bernardino

Address: 1755 S. Waterman Avenue, San Bernardino, CA 92408
Region: United States > California > San Bernardino
Price Range: $158 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Bernardino 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Hilton Garden Inn San Bernardino Hotel San Bernardino
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn San Bernardino staff and other travellers.
2 questions
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Questions? Get answers from Hilton Garden Inn San Bernardino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room on the top floor would not have noise from above, which could be an issue.”
 of 5 bubbles zvezda9, 1 Feb 2017 | Read review
“stay on a lower floor in case they have water pressure problems again”
 of 5 bubbles jmscjt, 26 Jan 2017 | Read review
“Choose back room on higher floor.”
 of 5 bubbles deborahsG967FY, 1 Aug 2016 | Read review
“No special hints.”
 of 5 bubbles 790DeeM, 29 Apr 2016 | Read review
“I prefer the odd number rooms that face the east, overlloking an industrial center that is quiet and away from street noise.”
 of 5 bubbles ppearmp2, 18 Apr 2016 | Read review
5 of 5