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Residence Inn San Bernardino

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Residence Inn San Bernardino
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100 Reviews from our TripAdvisor Community

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Showing 100: English reviews
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San Diego, California
Reviewed 6 days ago NEW

This was a last minute booking for us. We planned to visit Palm Springs for Presidents Weekend. And even though Southern CA had one of the strongest storms at the start of that weekend, the hotels in Palm Springs were either booked to capacity or were extremely pricey. So we decided to stay about 45 minutes away at this Residence...

Thank ABD_Solo
Reviewed 2 weeks ago

We checked in late on Friday April 7, 2017 around 9:30 PM. First thing I noticed was the water level in the cooler in the lobby was low, and it appeared the water had been there all day and no one bothered to change or refresh it. A black woman was at the front desk and I wouldn't say she...

Thank Linda L
Jersey City, New Jersey
Reviewed 4 weeks ago via mobile

Great location close to Univ of Redlands, and I got a nice upgrade to a 2 suite room. Room was awesome, even spectacular, and I've no complaints, only comments, about this location. Staff was friendly, and it was only 10 mins and less than 5 miles to Redlands. Hope to visit and stay here again. Thank you.

Thank mcgonaglej
Las Vegas, Nevada
Reviewed 11 March 2017

We have stayed here about 3 different times because it is close and convenient. However, during our last visit in December, the front desk manager was extremely rude. We ended up not checking in and driving a bit further to the Sheraton in Ontario. We are so glad we did that. The Sheraton is much better and we have returned...

Thank LillyLilly2011
James C, General Manager at Residence Inn San Bernardino, responded to this review

Thank you for your feedback Lily. I would love the opportunity to talk to you more about an issue you experienced with one of our staff members back in December. We typically get great reviews about our service; any details about your encounter would ultimately help us serve our guests better. Please email me at james.calabrese@marriott.com or call me at...

Seattle, Washington
Reviewed 26 December 2016

This hotel is minutes to I-10. The staff is super friendly. Parking spaces are plentiful and generously sized. Jiro's Japanese restaurant is right next door. I asked for a higher floor at check-in and the lady took care of it right away. Front desk people always greeted me with a smile. Room service forgot to replace the coffee, front desk...

Thank Quazi F
Los Angeles, California
Reviewed 19 December 2016

Nice apartment like stay with all of the home comforts! Marriott makes traveling easy! This location offers a free complimentary breakfast and this is a real breakfast with sausage and bacon and bagels and eggs and English muffins and cereal and fruit and yogurt Etc. We didn't get a chance to use it and unfortunately I did not get to...

Thank Anitraa P
Reviewed 21 November 2016

I travel for work and had the pleasure to stay at the San Bernardino Residence Inn. I was here for over 2 and a half months and received nothing but excellent customer service. The staff is always positive and ready to make your stay stellar. From the housekeeping staff up to management, you will always feel like you are family.

Thank amanda r
Grass Valley, California
Reviewed 6 November 2016 via mobile

The king size bed was very comfy; the sofa bed not so much. The sofa bed mattress was thin. The room was very clean and well supplied. We were on the ground floor and felt safe. The staff is friendly and helpful.

Thank luv2travel236
James C, General Manager at Residence Inn San Bernardino, responded to this review

Dear luv2travel, Thank you so much for taking the time to share your feedback and experience at our Residence Inn! We appreciate the kind words regarding our friendly staff and suites. Our guest comments are important to us to and I will share yours with our team. Best Wishes, Jamie

Elk Grove, California
Reviewed 1 November 2016

The place is conveniently located near restaurants and close to the 10 freeway. Free breakfast daily. Rooms are clean and equipped with kitchen gadgets so you can make your own meals. Full refrigerator, stove, microwave and everything you need to cook. Close to San Manuel Casino and approximately 17 miles to Ontario Mills Mall.

Thank NorrisandMichaelle
James C, General Manager at Residence Inn San Bernardino, responded to this review

Dear Norris and Michaelle, Thank you so much for allowing us the opportunity to serve you, and for sharing your experience with us. I agree that we have a great location with convenience to top businesses and destinations in the area. I'm also glad you enjoyed our spacious suites! We know that guests have a choice when staying at hotels...

Dallas, Texas
Reviewed 24 October 2016 via mobile

The staff was great. The rooms were decent. Overall, the hotel could use an update. The greatest concern was the fact that the "crib" provided was unsafe for infants or toddlers. It was not sturdy. It had broken/jagged corners. And it had a loose-fitting sheet and a mattress that did not fit snugly. Also, the people hanging around outside made...

1Thank kadels_s

133 photos of this hotel

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Management photos: Courtesy of the property manager

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Other (24)
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Residence Inn Hotel is the only extended stay property in the Inland Empire. Our suites are approximately 50% larger than your standard hotel room. All of our rooms feature a fully equipped kitchens and separate living room areas. We also offer a complimentary hot buffet breakfast and evening social hour. ... more   less 

Additional Information about Residence Inn San Bernardino

Address: 1040 E Harriman Place, San Bernardino, CA 92408
Region: United States > California > San Bernardino
Price Range: $209 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Bernardino 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Residence Inn San Bernardino Hotel San Bernardino
San Bernardino Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn San Bernardino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor room away from the elevator”
  • Coat closet
QuaziF, 26 Dec 2016 | Read review
“Stay on the top floor--voices carry from above and beside your room.”
casitarosala, 22 Sep 2016 | Read review
“Get a room away from the road if possible.”
russc901, 17 May 2015 | Read review
“High floor, away from the elevators, and at the end of the corridor. Also on the non-highway or road side of the building.”
wlbjayhawk, 31 Dec 2014 | Read review
“The breakfast is excellent and its free. There is good wifi, and the rooms are large for two adults and two children, enough for a small family.”
santiagog875, 31 Dec 2014 | Read review
5 of 5