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    DoubleTree by Hilton San Bernardino

    285 E Hospitality Ln, San Bernardino, CA 92408-3411
    Hotel website
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    2017-07-30 2017-07-31
    US$127
    US$122
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    US$127
    US$127
    Traveller (6)
    Room & Suite (5)
    Pool & Beach (4)
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    Overview
    • Excellent55%
    • Very good28%
    • Average7%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “cookies” (20 reviews)
    “front desk” (32 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
    Offers from DoubleTree by Hilton San Bernardino
    Special Offer: Bed and Breakfast
    Hotel deals
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    Hilton Garden Inn San Bernardino
    553 reviews
    #3 of 32 hotels in San Bernardino
     
    Hampton Inn & Suites San Bernardino
    384 reviews
    #2 of 32 hotels in San Bernardino
     
    Homewood Suites by Hilton San Bernardino
    264 reviews
    #1 of 32 hotels in San Bernardino
     
    Best Western Hospitality Lane
    306 reviews
    #6 of 32 hotels in San Bernardino
     
    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (291)
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    There are newer reviews for DoubleTree by Hilton San Bernardino
    See the most recent reviews

    111 - 115 of 285 reviews

    Reviewed 24 September 2016

    looking for a great place to stay where customer service is taken to the next level??? Double tree in san bernardino is the place to stay. It's clean, staff is friendly and the ease of check in and check out is perfect.

    Review collected in partnership with DoubleTree by Hilton
    Thank Sylvia G
    Response from Timothy W, General Manager at DoubleTree by Hilton San BernardinoResponded 27 September 2016

    Sylvia, Thank you so much for the wonderful and kind review. We are so glad to know you had a perfect stay with us. We hope that you will come back and visit us again soon! Thank you! Timothy Wagner General Manager

    Reviewed 22 September 2016

    An extremely wonderful stay. I would always advise my relatives and close friends to stay at your establishment. All the services were beyond my expectations. This was an exceptional experience. I have traveled around the world and your services are rated, in my opinion, 5...More

    Review collected in partnership with DoubleTree by Hilton
    Thank Paul F
    Response from Timothy W, General Manager at DoubleTree by Hilton San BernardinoResponded 27 September 2016

    Paul, Wow! Extremely Wonderful! Thank you so much for the high praise for the DoubleTree by Hilton San Bernardino! It is always great to have wonderful guests staying with us. I hope that you will come back and visit us again soon. Warmest Regards, Timothy...More

    Reviewed 17 September 2016

    I have stayed at this property in the past and will stay here again. The beds are always comfortable and the rooms are clean. The front desk staff has always been friendly and accommodating. I have eaten at the restaurant several times and never had...More

    Review collected in partnership with DoubleTree by Hilton
    Thank Hope W
    Response from Timothy W, General Manager at DoubleTree by Hilton San BernardinoResponded 19 September 2016

    Hope, Thank you so much for taking the time to review your recent stay with us. It is always so great to have return customers back to our location time and time again. We look forward to having you stay with us again. Please don't...More

    Reviewed 17 September 2016

    The service at the bar/restaurant is slow regardless of busy they are. The man next to me ordered a salad and it took 50 minutes! They did not have clean pint glasses 2 visits and 2 nights in a row for beer so they used...More

    Review collected in partnership with DoubleTree by Hilton
    Thank 5businesstraveler
    Response from Timothy W, General Manager at DoubleTree by Hilton San BernardinoResponded 19 September 2016

    5businesstraveler, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments...More

    Reviewed 15 September 2016

    We were so pleasantly surprised to be greeted by an upbeat happy, accommodating front desk worker upon our arrival. She was so genuine and sincerely interested in ensuring our stay was outstanding. We were only in our room for one night and were gone until...More

    Review collected in partnership with DoubleTree by Hilton
    Thank Ila K
    Response from Timothy W, General Manager at DoubleTree by Hilton San BernardinoResponded 19 September 2016

    Ila K, Wow, what a stellar review! Thank you so much for taking the time to review your recent interactions with our staff. They work very hard to provide the first class service that DoubleTree by Hilton has come to be known for worldwide. I...More

    Hilton Garden Inn San Bernardino
    553 reviews
    #3 of 32 hotels in San Bernardino
     
    Hampton Inn & Suites San Bernardino
    384 reviews
    #2 of 32 hotels in San Bernardino
     
    Homewood Suites by Hilton San Bernardino
    264 reviews
    #1 of 32 hotels in San Bernardino
     
    Best Western Hospitality Lane
    306 reviews
    #6 of 32 hotels in San Bernardino
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Banquet Room
    • Conference Facilities
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$116 - US$185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 251
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Hotels.com, Priceline, Expedia, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Cancelon and HotelQuickly so you can book your DoubleTree by Hilton San Bernardino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Bernardino
    • Also Known As
    • Hilton San Bernardino Hotel San Bernardino ,
    • Hilton Hotel San Bernardino ,
    • San Bernardino Hilton
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    Traveller (6)
    Room & Suite (5)
    Pool & Beach (4)
    Dining (1)
    Hotel & Grounds (9)
    Bathroom (1)
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    Ask a question
    Questions & Answers
    Eben P
    5 February 2017|
    Answer Show all 2 answers
    Response from Jennifer J | Reviewed this property |
    I remember it to be only the refrigerator and coffee maker as well. I hope things work out for your travels.
    0
    Votes
    Eben P
    5 February 2017|
    Answer Show all 3 answers
    Response from Timothy W | Property representative |
    Thank you so much for the question. Yes, microwaves are available on a first come first serve basis. Please let our front desk agents know upon check-in and we would be happy to accommodate your request. Enjoy your stay... More
    1
    Vote
    sanFF
    7 May 2016|
    Answer Show all 3 answers
    Response from Timothy W | Property representative |
    Hello SanFF, Thank you for your question! On property benefits for HHonors gold and diamond members can be customized to your liking and should be updated in your profile prior to your stay at any Hilton family hotel. At... More
    0
    Votes
    Room Tips
    "Room 4022 was at the end of the hall, close to the back of the west tower, above the banquet rooms. Very..."
    Read review
    "If you are not a Hiltons honor member ~join! The 7th floor is for honor members"
    Read review
    "Comfortable stay for business travel- close to I-10"
    Read review
    "I think the East Tower may be to most business traveler's liking, away from the tourists"
    Read review
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