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Holiday Inn San Clemente

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Holiday Inn San Clemente
Holiday Inn San Clemente
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262 Reviews from our TripAdvisor Community

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Showing 255: English reviews
San Clemente, California
Reviewed 29 September 2015 via mobile

I was apprehensive about the location at first since it was near the freeway; however, we discovered the property to be quiet. The five stars are for how pleasantly surprised we were with the comfort and cleanliness of the hotel in general and the very friendly clerk, Mitch, who directed us to a great local restaurant nearby named La Siesta....

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Helpful?
2Thank Locarte
Troy M, Manager at Holiday Inn San Clemente, responded to this review

Locarte, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Pullman, Washington
Reviewed 3 September 2015

Upon arriving, my family and I were extremely fatigued and in dire need of a nap when we arrived in California. We were greeted kindly and asked if we needed anything else before we walked up into our room. We noticed our room was a bit noisy due to our neighbors on the floor above us. The hotel immediately took...

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Helpful?
1Thank Kylie A
San Diego, California
Reviewed 30 August 2015

I really enjoyed my stay here and it was thanks to the staff. Laura, who checked me in, was very sweet. Then, i had breakfast and met Iraj who was also very Nice and helpful! I don't go to San Clemente much, but when i do i'll know where to stay.

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Helpful?
Thank Allison B
Troy M, Manager at Holiday Inn San Clemente, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that Laura and Iraj were helpful. Our customer service something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 28 August 2015

Tones matter to a customer! "It's Turner" was the response "have a a good day" and slam of the phone. The tone certainly did not indicate I was being wished a good day and Turner did not correct me the first time that I had mistakenly called him Trevor. He however was quick to correct me that his name was...

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Helpful?
2Thank SherylPinto
IHGCare, Guest Relations Manager at Holiday Inn San Clemente, responded to this review

Dear SherylPinto, We appreciate you taking the time to comment about your recent stay at our hotel. We always strive to provide great service to all of our guests, however, on this occasion, we sincerely apologize the lack of customer service received which fell below of your expectations. Your comments are being reviewed by the hotel management, and appropriate actions...

San Luis Obispo, California
Reviewed 25 August 2015

We had a 4 day stay with extended family at the hotel and found it a pleasant and accommodating place that allowed us to conveniently enjoy events of the wedding, visit each other, and walk easily to many restaurants and shops in downtown San Clemente. The beach is a bit of a walk (less than a mile but uphill on...

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Helpful?
1Thank Jim H
staten island, New York
Reviewed 11 August 2015

Normally 99.5% of when I travel I usually stay at a high rise modern hotel. This is my first motel that I've stayed at in 25 years, since I was a child. This was our first trip to California. My husband was in the wedding party of one of his best friends. And he suggested everyone coming from New York...

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Helpful?
Thank MoonSunSky
IHGCare, Guest Relations Manager at Holiday Inn San Clemente, responded to this review

Dear MoonSunSky, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our rooms to be clean and our bathrooms to be extremely modern. However, we would like to apologize for falling short of your expectations regarding our rooms and for being disturbed by the road noise...

Arcadia,Ca
Reviewed 7 August 2015

This is a great place to go...if you like wasting your money.From the outside,it looks really nice,on the inside,it's another story.The rooms are outdated,and our room was reeking of disinfectant (makes you wonder why).My biggest beef is their so called ocean view rooms.Sure you can see the ocean (over the roof tops of businesses and homes) which is over a...

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Helpful?
1Thank Yitzhak44
Reviewed 5 August 2015

Very friendly staff- we loved that they had beach items to barrow Nice location to restaurants and shopping and a short drive to the beach I would recommend this to anyone needing a place for a quick beach getaway!

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Thank Stephanie W
High Point, North Carolina
Reviewed 31 July 2015

The choices were so limited for San Clemente. Lobby and elevators were dismal. Room was clean. This was a utility hotel. Nothing at all to compliment... Sorry. Room overlooked the 5 but thankfully road noise was minimal. I would not stay here again. Good location though...

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1Thank foodiewinee
IHGCare, Guest Relations Manager at Holiday Inn San Clemente, responded to this review

Dear foodiewinee, Thank you for providing us with a very considerate review and thank you for staying with us. It is nice to know that you have noticed the cleanliness of the room. I apologize that we fell below your expectations on some aspects of your stay. The feedback we receive from our valued guests, like you, enables us to...

Los Angeles, California
Reviewed 22 July 2015

Don't let the title steer you away,as the walk to the beach is only about 3/4 of a mile. You will be a little disappointed with an Ocean Front view, but as the hotel is next to the highway, it would be quieter to have that view. The hotel is like any modern Holiday Inn, and the room was nice....

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Helpful?
1Thank mike m
IHGCare, Guest Relations Manager at Holiday Inn San Clemente, responded to this review

Dear mike m, Thank you for taking the time to write a review of our hotel. It is disheartening that some aspects of our hotel fell below your expectations. Although I would have preferred you had a better stay, we highly appreciate your kind comments. I am confident that our management will continue to do their best to ensure a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Beautiful 72 room full service hotel in historic San Clemente. Enjoy views of the Pacific Ocean or take a stroll through downtown past the shops and restaurants to San Clemente Pier or San Clemente Beach. ... more   less 

Additional Information about Holiday Inn San Clemente

Address: 111 South Avenue de la Estrella, San Clemente, CA 92673
Region: United States > California > Orange County > San Clemente
Price Range: $177 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Clemente 3*
Number of rooms: 72
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Also Known As:
Holiday Inn San Clemente Hotel San Clemente
San Clemente Holiday Inn
Hotel Style:
#5 Family Hotel in San Clemente
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Clemente staff and other travellers.
2 questions
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Mesa, Arizona
over a year ago

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Questions? Get answers from Holiday Inn San Clemente staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an ocean view room on a high floor (3 floors in this hotel).”
 of 5 bubbles Lexizmom, 5 Mar 2017 | Read review
“For best views the third floor ocean view rooms are great. In good weather Catalina Island can be seen!”
 of 5 bubbles kat1steelerfan, 20 Feb 2017 | Read review
“Corner Suites are much larger!”
 of 5 bubbles AdriC_12, 7 Aug 2016 | Read review
“If you can select a room facing away from the freeway, this would be a better bet.”
 of 5 bubbles Travelinslo, 15 Jun 2016 | Read review
“ocean view room will not provide you with a good view of the beach near by. You can barely see the beach from the room.”
 of 5 bubbles chunhoc207, 1 Jun 2016 | Read review
5 of 5