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BEST WESTERN San Dimas Hotel & Suites

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BEST WESTERN San Dimas Hotel & Suites
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236 Reviews from our TripAdvisor Community

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Showing 233: English reviews
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Reviewed 4 weeks ago

Still the best hotel in San Dimas and near where our Daughter lives (we have stayed at this hotel for around 15 years) It is Very convenient to everywhere! It does not have elevators, but does have a good breakfast included in rate! Internet connection included and okay but cell phone service is sometimes poor in room! Beds are very...

Review collected in partnership with Best Western
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Helpful?
Thank sarahsQ4042MF
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Sarah, Thank you for taking the time to let us know about your experience at the Best Western San Dimas. Our Team is delighted to hear that you have felt at home with us over the years and that you enjoy our cook to order breakfast. Best Western San Dimas is actively working to improve service levels and your...

Camarillo, California
HOTEL’S FAVOURITE REVIEW
Reviewed 6 August 2016

My husband and I are out of town for our business many nights throughout the year. Have been for many years now. We have stayed in just about all varieties of accommodations, but 95% have been Bestwestern hotels. Only variance would be if there was no B.W. close. This hotel is right up there with the high end hotels that...

Review collected in partnership with Best Western
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Helpful?
Thank Mona M
About Hotel's Favourite Review
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Mona M, On behalf of the staff and management, we would like to extend our deepest thanks and appreciation for your compliments regarding the Best Western San Dimas. Thank you for taking the time to let us know about your 5 star experience! Our team is delighted to hear you thoroughly enjoyed your stay. We are devoted to providing...

California
Reviewed 4 weeks ago

It's a Best Western so it's nothing special but it was a heck of a lot nicer than I expected. You can also get cooked to order eggs for breakfast included. A fine place to stay if you need to be in that area.

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Helpful?
Thank JH3traveler
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear JH3traveler. On behalf of our team and management, we want to sincerely thank you for leaving such a positive review regarding your stay at the Best Western Inn and Suites, San Dimas. We are thrilled to hear that we exceeded your expectations. Once again, we would like to thank you for staying with us and we look forward to...

New York City, New York
Reviewed 19 February 2017

This hotel is located about 20 minutes from the Ontario airport and is terrific for a business trip or a visit to family in the area with the kids (it has a pool). The rooms are spacious, clean, and just what you'd hope for at a budget hotel after a long day spent flying. Furthermore, the staff is extremely friendly...

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Helpful?
Thank castemke
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Castemke, Thank you for taking the time to let us know about your experience at the Best Western San Dimas. Our Team is delighted to hear that you felt at home with us and that you enjoyed our cook to order breakfast and clean facility. We would love to be of service to you again in the future! Best...

Alpharetta, United States
Reviewed 6 January 2017

One of the best BW's I've ever stayed in. This hotel is the total package - friendly, professional staff, an exceptional cooked to order breakfast, comfortable, clean rooms that all open on to the courtyard for added safety. The pool and courtyard area is beautiful with birds of paradise a large rose garden,blooming even in January.

Review collected in partnership with Best Western
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Helpful?
Thank Jane B
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Jane B, On behalf of our team and management, we want to sincerely thank you for leaving such a positive five star review regarding your stay at the Best Western Inn and Suites, San Dimas. We are thrilled to hear we exceeded your expectations. We appreciate your compliments regarding our complimentary cook to order breakfast, cleanliness, professional staff, and...

New York City, New York
Reviewed 4 January 2017

Really love this place--the facility itself is nice, but the main thing that distinguishes is the people. Francine at the front desk checked me in early and allowed me to make all sorts of nitpicky changes (because my parents were staying there too). Later, I left my very expensive mouthguard in the pull out bed (it had fallen behind upon...

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Helpful?
Thank bh8492015
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for leaving such a detailed five star review regarding your recent stay with us. We are thrilled to hear you thoroughly enjoyed our cook to order breakfast, excellent staff, newly renovated rooms and our well-kept grounds. We are constantly working on improving our guests’ satisfaction and service levels. Therefore, your positive feedback helps us see...

Fremont, California
Reviewed 3 January 2017

We stayed at this Best Western so we could be close to the Rose Bowl. It was close to all freeways and had good restaurant in the area. The place was clean, service very good and the breakfast was outstanding.

Review collected in partnership with Best Western
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Helpful?
Thank margaretpC7005ZY
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Margaret, Thank you for your five star review! Our staff truly strives to exceed expectations with every guest experience. I am also glad to hear that you enjoyed our cook-to-order breakfast, friendly staff, cleanliness and location close to the Rose Bowl and Rose Parade. We look forward to seeing you next time! Sincerely, Monzel Wickliffe General Manager Best Western...

Bothell
Reviewed 29 December 2016

This hotel was a great value. Having hot breakfast choices with many options was great. Very clean facility. Large rooms and very nice staff. I would recommend this property to anyone on a leisure or business trip. I've stayed in many hotels in 2016 and this one was extremely nice. With the full breakfast included it is a great value!

Review collected in partnership with Best Western
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Helpful?
Thank robinhJ2061ET
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Robin H, Thank you for taking the time to let us know about your experience at the Best Western San Dimas. Our Team is delighted to hear that you felt at home with us and that you enjoyed our cook to order breakfast and clean facility. We would love to be of service to you again in the future!...

Reviewed 28 December 2016

Hotel looked beautiful on outside. Room colors made it look dirty. Bed was hard even to sit on. Worst interior color combo I have seen at a Beat Western. Left after a few hours , hoped the room would grow on us . Waste of my money. Rate it an F

Review collected in partnership with Best Western
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Helpful?
Thank robertaZ9257DK
BestWesternHotels, Corporate at BEST WESTERN San Dimas Hotel & Suites, responded to this review

We are sorry to hear your recent stay with us did not exceed your expectations. We appreciate your feedback, and we will continue to improve our guest experience. We hope you give us another chance in the future to make it right. - Best Western Hotels & Resorts

Reviewed 27 December 2016

This hotel is well-maintained and in a very good location. However, two things that are an issue, at least to me, is layout and access to rooms, and enough towels. This is a very nice hotel and the rooms are nicely laid out. The heat/ac was not too close to where the bed was, which is a real plus. Very...

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Helpful?
Thank Gloria W
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Gloria W, First and foremost we would like to offer our sincerest apologies for the problems you encountered during your stay at the Best Western Hotel and Suites. We appreciate your time in completing our survey and bringing this matter to our attention. As you may know providing the highest level of hospitality is our number one priority and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The BEST WESTERN San Dimas Hotel & Suites allows you to stay in comfort, with value and peace of mind--100% nonsmoking hotel. Enjoy a pool and spa centered courtyard surrounded by a beautiful rose garden. Suburban property, adjacent to many cities and to major events. Hotel features double queens, kings, and single queen beds. Adjoining rooms are available. Airports: Ontario International 17 miles, LAX 60 miles. Property located off I-57, 1/4 miles South of I-210. Recently renovated, modern design decorum. Must have ID & credit card upon check in. ... more   less 

Additional Information about BEST WESTERN San Dimas Hotel & Suites

Address: 501 W Bonita Ave, San Dimas, CA 91773-2500
Region: United States > California > San Dimas
Price Range: $201 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN San Dimas Hotel & Suites 2.5*
Number of rooms: 59
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Also Known As:
Comfort Suites Near Fairplex Hotel San Dimas
Comfort Suites San Dimas
San Dimas Comfort Suites
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Questions & Answers

Questions? Get answers from BEST WESTERN San Dimas Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For old people with mobility issues, you need to ask for 1st floor rooms. No elevator on property.”
 of 5 bubbles 455gloriaw, 27 Dec 2016 | Read review
“Third floor room was great.”
 of 5 bubbles 4traciemello, 21 Nov 2016 | Read review
“We were on the bottom floor (100's)”
 of 5 bubbles rkofrv, 13 Nov 2016 | Read review
“2nd floor with a view of the pool”
 of 5 bubbles bjdm81655, 2 Oct 2016 | Read review
“Ask for a first floor room if you have problems with stairs.”
 of 5 bubbles Webknitter, 31 Aug 2016 | Read review
5 of 5