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2017-12-24 2017-12-25
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    Extended Stay America - San Jose - Airport

    55 E Brokaw Rd, San Jose, CA 95112-4202
    +1 877-432-9997
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    2017-12-24 2017-12-25
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    US$157
    US$157
    US$157
    Traveller (20)
    Room & Suite (10)
    Dining (3)
    Overview
    • Excellent20%
    • Very good18%
    • Average14%
    • Poor14%
    • Terrible34%
    Travellers talk about
    “the sofa bed” (2 reviews)
    “easy access” (2 reviews)
    “hotel room” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Outdoor pool
    Non-Smoking Rooms
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - San Jose - Airport
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (121)
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    1 - 5 of 116 reviews

    Reviewed 4 weeks ago

    I checked out of the hotel and immediately booked my next stay. When I returned to the hotel a few days later after a long day at work, there was no room and no vacancy. The hotel staff did nothing, absolutely nothing, to accommodate me...More

    Review collected in partnership with Extended Stay
    Thank GregM77070
    Response from 00esa, Manager at Extended Stay America - San Jose - AirportResponded 4 weeks ago

    Greg, thank you for the feedback about your stay at our hotel. We apologize for our staff did not meet your expectations and regret the inconvenience this caused. Your concerns have been discussed with the team, and we are reviewing our procedures so this does...More

    Hotel's Favourite
    Reviewed 17 July 2017

    I checked into this hotel at the beginning of June and stayed 6 weeks through the middle of July. Most of my stay I felt like I was the only person on my floor because of how quiet it was (great for me because I...More

    Review collected in partnership with Extended Stay
    1  Thank terrylmiller
    Response from 00esa, General Manager at Extended Stay America - San Jose - AirportResponded 19 July 2017

    Thank you for your glowing review of Extended Stay America - San Jose - Airport. We couldn't be more pleased to read you had a relaxing stay and that you enjoyed our hospitality. Your feedback is much appreciated, and we look forward to welcoming you...More

    Reviewed 3 November 2017

    We had to book a room last minute and this hotel had no problem with that. They were friendly and welcoming. Will definitely stay here again. And it close to the Winchester Mystery House which was a great bonus!More

    Review collected in partnership with Extended Stay
    Thank U3222ASlauraf
    Response from 00esa, Manager at Extended Stay America - San Jose - AirportResponded 4 November 2017

    Laura, thank you for sharing your wonderful experience at Extended Stay America. We are delighted to know you thoroughly enjoyed your time with us and that our courteous associates and convenient location made it even more memorable. It was our pleasure hosting you, and we...More

    Reviewed 13 October 2017

    Bath room drain was broken, staff was not willing to providing any assistance or sovle problem, room was not cleaned for the second day, air conditioner was not working properly, very noisy from up stair movement!More

    Review collected in partnership with Extended Stay
    Thank leocZ3273CF
    Response from 00esa, Manager at Extended Stay America - San Jose - AirportResponded 14 October 2017

    Thank you for choosing to stay at our hotel on your trip to the area. We're sorry we provided you with inferior service and inconvenienced you in any way. We have shared your concerns with our staff, and we are taking appropriate measures to ensure...More

    Reviewed 5 October 2017 via mobile

    Room was clean. Staff was friendly. Only bad thing was the iron was broken, water was leaking out of it. And the sink was clogged. But other than that room was in good shape, is a nice size with a mini kitchen.More

    Thank dsraba
    Response from 00esa, Manager at Extended Stay America - San Jose - AirportResponded 6 October 2017

    Thank you for choosing to stay at Extended Stay America. We are happy to read that you liked our friendly associates and your spacious room. However, we are sorry for the issues you mentioned and the inconvenience they caused. We hope this did not overshadow...More

    La Quinta Inn & Suites San Jose Airport
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    Fairfield Inn & Suites by Marriott San Jose Airport
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    DoubleTree by Hilton San Jose
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    Courtyard San Jose Airport
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Self-Serve Laundry
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    • Things to do
    • Outdoor pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$118 - US$211 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 138
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Extended Stay, Priceline, Booking.com, Expedia, Orbitz, Travelocity, Hotwire, Cheap Tickets, Cancelon and TripOnline SA so you can book your Extended Stay America - San Jose - Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Jose
    • Also Known As
    • Extended Stay Deluxe San Jose Hotel San Jose ,
    • Extended Stay San Jose ,
    • San Jose Extended Stay
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    Traveller (20)
    Room & Suite (10)
    Dining (3)
    Hotel & Grounds (15)
    Bathroom (2)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 75 hotels in San Jose
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    Fairfield Inn & Suites by Marriott San Jose Airport
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    .54 km away
     
    DoubleTree by Hilton San Jose
    2,091 reviews
    .54 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "poor customer service"
    Read review
    "This hotel used to be ran pretty well, not so much now."
    Read review
    "homewood suit by hilton"
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    "choose a different hotel"
    Read review
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